1. What is IndiaMART.com?
  2. Is IndiaMART.com a supplier or manufacturer?
  3. What benefits do I get from IndiaMART?
  4. Does IndiaMART facilitate transactions with the suppliers at a personal level?
  5. Can IndiaMART assist me if I am unable to search the right supplier?
  6. Can I still buy products even though I don’t own a company?
  7. What is a Buying Requirement?
  8. How will the suppliers find my Buying Requirement?
  9. How can I promote my Buying Requirement to attract more suppliers?
  10. Does IndiaMART.com provide a shipping service?
  11. Can IndiaMART.com recommend specific products to me?
  12. Why can’t I see the price of all products?
  13. What is a Verified Supplier?
  14. Does IndiaMART.com guarantee my transaction?
  15. Does IndiaMART charge any service fee?
  16. How do I confirm when my requirement is fulfilled?

 

What is IndiaMART.com?

IndiaMART.com is India’s largest online marketplace that connects buyers and suppliers. The online channel focuses on providing a platform to SMEs, large enterprises as well as individuals.

  • Free, easy, fastest way to find suppliers
  • Reliable & transparent buying platform
  • Instantly locate suppliers in your city and throughout India
  • Send your buy requirement & get immediate response
  • Dedicated Buyer Service Specialist

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Is IndiaMART.com a supplier or manufacturer?

IndiaMART is neither a supplier nor a manufacturer. It only bridges the gap between the two by providing a platform for them to get in touch with each other and fulfill their buying needs. The company provides safe payment to buyers through its escrow service.

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What benefits do I get from IndiaMART?
  • Free and easy, way to find suppliers
  • Reliable & genuine suppliers
  • Instantly locate suppliers in your city and throughout India
  • Send your buy requirements & get immediate response
  • Dedicated Service Specialist

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Does IndiaMART facilitate transactions with the suppliers at a personal level?

No, IndiaMART does not facilitate transactions at a personal level. It is just a matchmaking platform which connects the right buyer with the right supplier. When a buyer pays using either of the IndiaMART’s payment services – PayX or Pay with IndiaMART, it is only then that the company is a party to the payment process.

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Can IndiaMART assist me if I am unable to search the right supplier?

Yes, IndiaMART can assist in searching the right suppliers for you in the following ways :

    • You can submit your buying requirement here
    • Email your query to BUYERS HELPDESK at buyershelp@IndiaMART.com
    • Or simply call us : 09696969696

 

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Can I still buy products even though I don’t own a company?

Yes. You can buy products even though you don’t own a company. When you register an account, you can put your name in the company name field.

The majority of suppliers on IndiaMART are manufacturers, wholesalers/retailers/traders dealing with bulk orders. To match the suppliers’ scale, the preferred buyers are businesses. If you don’t have a business and you want to purchase for personal use, you are also welcome to purchase on IndiaMART.com. We suggest you use Retailers/Wholesalers, where you can find products that are available in low minimum-order-quantities (MOQs).

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What is a Buying Requirement?

Buying Requirements are purchase requests posted online by buyers. Buying Requirements are an invitation from buyers to suppliers to send their quotes for supplying the products that buyers want.

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How will the suppliers find my Buying Requirement?

If your Buying Request has been approved, the intimation for the same would be sent to the relevant suppliers & the interested suppliers can purchase the Buy Lead from the IndiaMART platform. This means that he would have access to your contact details (registered Email ID and phone number). Moreover, the relevant suppliers can also search for the live buying request posted on IndiaMART platform & purchase the Buy lead from IndiaMART platform & contact you directly.

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How can I promote my Buying Requirement to attract more suppliers?

Currently, IndiaMART.com does not rank Buying Requirement. However, you will be more likely to get quotations if you provide more detailed information.

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Does IndiaMART.com provide a shipping service?

No, currently we are not involved in providing logistic solutions to our users.

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Can IndiaMART.com recommend specific products to me?

Although IndiaMART.com primarily connects buyers and suppliers, we may, depending upon your previous transactions on our platform, suggest certain products to you.

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Why can’t I see the price of all products?

IndiaMART is primarily a business-to-business platform where prices vary according to specifications and order quantity. Hence, it is difficult for suppliers to quote a standard price for many categories. However, wherever possible, approximate prices are displayed.

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What is a Verified Supplier?

There are two type of verified suppliers;

First, TrustSEAL Verified suppliers whose business related documents and information are verified by our team.

Second, Free Verified Suppliers – The ones who have verified their contact details mentioned on our platform. (E-mail, mobile etc.)
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Does IndiaMART.com guarantee my transaction?

IndiaMART’s role as a business platform is limited to connecting buyers and suppliers. While we strive to maintain a free, safe and reliable platform IndiaMART does not guarantee any transactions taking place among its users. We urge you to practice diligence before committing any business transaction.

However, in case there is a complaint against a particular supplier, IndiaMART does conduct proper check.

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Does IndiaMART charge any service fee?

IndiaMART.com is completely free for the buyers. We do not charge any membership fee or any commissions on transactions from our buyers.

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How do I confirm when my requirement is fulfilled?

We send you a feedback mailer on the 7th and 15th day of your requirement posting. You can share your feedback by indicating correct options on the form and we shall close your requirement. For instance, here is a snapshot of an email that we had sent to one of our clients who had shown interest in LED Bulbs.

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