• Paid/Free Services of Indiamart
  • Paid Services of Indiamart
    • How do I register for paid services on IndiaMART?
    • What is Mini Dynamic Catalog (MDC)?
    • What is TrustSEAL? What are the benefits of a TrustSEAL?
    • What is Featured Premium Listing Package of Indiamart?
    • What is Star Supplier package?
    • How can brands/agencies advertise on IndiaMART?
    • What is Industry Leader Package of Indiamart?
    • Where can I check the end date for my paid service on IndiaMART?
    • What is Maximiser?
    • What is Leading Supplier package?
  • Free Catalog Page
    • How to Create Free Seller account on IndiaMART?
    • How to become a Verified Supplier?
  • Queries regarding Paid Services
    • Can I host my catalog on other domain in MDC?
    • How to get TrustSEAL?
    • What is the difference between Maximiser and MDC?
    • Can free suppliers be TrustSEAL verified?
    • How is IndiaMART TrustSEAL different from traditional authentication and verification services?
    • What are the benefits of Maximiser?
• Manage Catalog
  • Manage Products
    • How do I add products to my IndiaMART catalog?
    • How to upload Product images?
    • What is the need for product mapping?
    • How do I remove premium service from any of my product listings?
    • How to edit Product details?
    • If the products I added are not reflecting on my catalog, what should I do?
    • How do I delete a product from my catalog?
    • If one of my product images is rejected, will the entire product listing be rejected too?
    • Why should I categorize my products?
    • What is product mapping?
    • Where do I see the reason of rejection for my product listing?
    • How do I manage Product Categories?
    • How do I make my products more visible to buyers?
    • What are the benefits of adding Minimum Order Quantity on products?
    • What are the possible reasons of product listing rejection?
    • If my products are out of stock, are they still visible on IndiaMART?
    • What are some of the practices that should be avoided while writing a product title?
    • How to increase the visibility of your products?
    • How do I add product videos to my catalog?
    • Does product title impact visibility of my products?
    • How many categories can a product be mapped to?
    • Does MOQ on products impact my listing?
    • What is an effective way to write the product title?
    • How can I rearrange products in my catalog?
    • What are the best practices for adding product description?
  • Product Groups
    • How do I change the product group description?
    • How to create a new product group for my product?
    • How do I change the product group name?
    • How can I rearrange product groups in my catalog?
    • How to move ungrouped products to a group?
    • How to move a product from one group to another?
  • Product Pricing
    • Can I add prices to my products uploaded on IndiaMart?
    • Can I select any currency unit for product price on the seller panel?
    • Why do I need to provide product price on my catalog?
    • How to add extra charges like shipping and taxes on Products?
    • How does price impact my visibility?
    • Where should I mention any extra charges applicable for my product(s)?
    • I don’t have a fixed price for my products. Can I mention a price range?
    • How should the shipping charges and taxes be included in the mentioned price?
    • Does mentioning price on products impact my listing?
• BuyLeads
  • My Buy Leads
    • Where do I check the BuyLeads purchased by me?
    • How can I change/edit the default message which appears after consuming BuyLead before sending it to the buyer?
    • How do I check the BuyLead balance left in my account?
    • If I consume all my BuyLeads then what should I do to buy another BuyLeads?
    • What is CRM key under ‘Privacy Settings’?
    • Does location preference impact the BuyLeads that I receive?
    • How do I track previously consumed BuyLead?
    • What should I do if I am not able to find BuyLeads for my products?
    • What are recommended locations under BuyLead location filter?
    • Under what conditions does a BuyLead get expired?
  • About Buy leads
    • What is a BuyLead?
    • What are the details I should check while consuming a BuyLead?
    • What are the essential details that I should share in my Buy Requirement?
    • How do I improve the quality of BuyLeads that I receive through IndiaMART?
    • How does increased consumption of BuyLeads improve relevance?
    • When will my buy requirement go live on the IndiaMART platform?
    • Why do I receive multiple notifications of the same BuyLead?
    • How do I get the notifications for the most recent BuyLeads for my products?
    • What buyer information do I get access to, after consuming a BuyLead?
    • How can I make the most of my consumed BuyLeads?
  • Buy Lead Filters
    • Why should I shortlist relevant BuyLeads? Does it help in getting more relevant BuyLeads in future?
    • Why am I getting irrelevant BuyLeads?
    • How do I remove a BuyLead from shortlist?
    • What are the different BuyLead filters available to select most suitable BuyLeads for business?
    • Where can I check the most recent BuyLeads on the seller panel?
    • Where can I check BuyLeads most relevant to my business?
  • Tenders
    • What is a Tender?
    • How can I search for specific tenders on IndiaMART?
    • How can I track the tenders I had consumed previously?
• Manage Company Information
  • Add/Update/View Profile Details
    • How can I update company details?
    • Can I change my Catalog URL?
    • How do I Update Primary Mobile Number on Seller Panel?
    • How can I Update Business Information?
    • What is a Business Profile?
    • How do I change my company name?
    • What is IndiaMART Dashboard and how do I access it?
    • Where can I update details of my business such as mode of shipment, percentage of trade in exports, etc.?
    • How do I check my account manager details?
    • How can I add more pages to my catalog?
    • How do I add/update my company logo?
    • After I have made changes to my catalog or ‘About Us’ section, within how much time will they start reflecting?
  • Add/Update/View Page Details
    • Is there an additional cost for adding new pages to the catalog/website?
    • How to manage the user settings on IndiaMART?
    • Can my clients post testimonials directly to my website?
    • Can IndiaMART add pages for me?
    • What is the purpose of ‘Testimonials’ under ‘Company Profile’ section?
    • Can I use my website as a job portal as well?
    • What is a job opening page?
    • What are the benefits of adding more pages to the website?
    • Where do I check when the renewal date of my current package?
    • Is there an upper limit to the number of pages you can add to your catalog?
    • Is it mandatory to add pages?
    • What is the purpose of news/press release section on the seller panel?
  • GST Related Queries
    • How to update GST?
    • How to add GST from Seller Panel?
    • Does IndiaMART InterMESH Ltd. issue tax invoice? And will I be able to claim credit from the invoice?
    • What is GSTIN?
    • What are statutory details?
  • Preferred Number Service
    • What is a Preferred Number Service?
    • How can a seller manage alerts on IndiaMART?
    • How can I block spam call?
    • How can I Add/Update/View PNS Number?
    • What is the advantage of PNS?
    • Can I change PNS Number?
    • How many personal numbers can be added in PNS?
    • What if I miss any call?
    • What are the office and non-office hour timings?
    • Where can buyers see my preferred number?
    • What all alerts can I change?
    • When a buyer calls, in what sequence will my numbers be connected?
    • Will I also receive BuyLead and enquiry alerts on my alternate email ID and mobile number?
    • Can I mention the preferred number allocated to me on other channels of communication, such as email, etc.?
  • Business Card
    • How will I know whether my business card has been approved or rejected?
    • After I upload my business card, within how much time will it get approved?
    • What should be the resolution of the business/card?
    • What is the maximum file size allowed for business/visiting card?
  • Business Feeds
    • How can I see who viewed my Catalog?
    • How do I check traffic on my website?
    • What is ‘Who Viewed My Catalog’ section on the seller panel?
  • Location Preference
    • Can I apply the location filter?
    • What is the importance of setting the location preference?
    • Does location preference impact my direct enquiries?
    • What should my location preference be, if I want to receive BuyLeads from both India and abroad?
• Seller General Support
  • Seller Tips
    • How will buyers connect with me?
    • How can I promote my products on IndiaMART?
    • What are some of the best practices for responding to enquiries for maximum buyer interest?
    • What are the pricing tips for Products?
    • What are the communication tips to a buyer?
    • What number gets displayed when I get a call from buyer?
    • What should I do to get a quick response from buyer?
  • Seller Rating
    • Where do I check my rating?
    • Why is seller rating important?
    • Who can rate a seller?
    • What is supplier/seller rating?
    • How can I track the performance of my business on IndiaMART?
    • How is my average rating calculated?
  • Indiamart Advantage Program (IMA)
    • What are IMA Rewardz?
    • How are Buy Leads Allocated under different plans?
    • What happens to BuyLead allocation if a seller is marked as PNS or email defaulter due to unresponsiveness?
    • How can one get maximum benefit from IMA Rewardz?
    • What is Indiamart Advantage Program?
    • How will I get to know how many BuyLeads will be rewarded in IMA Rewardz?
    • After how much time do the IMA Rewardz get lapsed if I do not use them?
    • How do I differentiate between my weekly IMA buyleads and IMA Rewardz?
    • What is the eligibility criteria for IMA Rewardz?
    • How many credit points does each BuyLead cost under the IndiaMART Advantage Program?
    • Can I use my unused IMA Rewardz even after my paid service is discontinued?
  • Indiamart Account Related Queries
    • How do I change my IndiaMART account password?
    • How to Retrieve my Username or Password? Can I receive my password on my mobile number?
    • Why do I need to update the password?
• Lead Manager
  • About Lead Manager
    • What is Lead Manager? What are the features available on it?
    • How do I learn to use LMS?
  • Manage Contacts
    • How to add a contact in lead manager?
    • How can I search for a contact in Lead Manager?
    • How do I edit a contact in Lead Manager?
  • Labelling
    • When does a contact get automatically labelled as ‘Contacted’ in Lead Manager?
    • How do I view my labelled contacts?
    • How do I create a Label?
    • What is Label?
    • How do I edit a label?
    • How many labels can be created?
    • Why do some of my contacts show under the ‘Follow-up’ label automatically?
    • How do I assign a label?
  • Notes and Replies
    • How do I delete a saved reply?
    • How will I know if my reply has been read by the buyer?
    • Where do I see saved replies?
    • Where to see unread messages from Buyer?
    • How will my contact receive a reply?
    • How many saved replies can I add?
    • How to create a saved reply?
    • How do I send a reply to my saved contact?
    • What are Notes?
    • What are ‘saved replies’?
    • How to send Instant Replies to the buyers?
    • How can I send a saved reply?
    • What is the purpose of “Last Reply” template?
    • How do I add Notes to a buyer conversation?
    • What type of files can I attach with my reply?
  • Quotation
    • What is a Quotation? What are the benefits of Quotations?
    • How do I create Quotations for Buyers?
    • Will the buyer contact me after I have sent him/her the quotation? Is it mandatory to send the buyer my product quotation?
    • Can I add my preferred number (PNS) instead of my primary number to the quotation?
    • I have sent the quotation to buyer, but the buyer says he has not received it. Where should I check?
    • At what stage of the conversation with the Buyer should I send a Quotation?
    • Can I send multiple quotations in response to a buyer requirement?
    • How do I edit or update the quotation already submitted by me?
    • In what format will the smart quotation be generated?
  • Reminder
    • How can I disable reminder notification?
    • How do I set a reminder?
    • When will I receive a reminder notification?
    • Can I send a reminder to the buyer using the ‘Set Reminder’ feature on the panel?
  • Enquiry
    • Can I export my Enquiries to an excel file?
    • Where to check my previous enquiries?
    • How soon should I respond to buyer enquiries?
    • Why am I getting retail enquiries?
    • How can I track buyer enquiries through my seller panel?
    • How is a BuyLead different from a Direct Enquiry?
    • How can I enhance the count of relevant enquiries?
    • How to mark enquiry received as irrelevant?
  • Email Sync
    • How do I disable Email Sync feature?
    • What are the advantages of Email Synch feature?
    • Is there any additional cost for using Email Sync feature?
    • How to sync email to Lead Manager?
    • What is ‘Email Sync to Lead Manager’ feature?
    • How are emails synced with IndiaMART portal?
    • Can I reply to the Buyers through this email ID? Is it secure?

• Getting Started on Indiamart
  • About Indiamart
    • What is IndiaMART?
    • What are the services available for a buyer on IndiaMART platform?
    • Where are the IndiaMART branch offices located?
    • What is the address of IndiaMART head office?
    • Who is the founder of IndiaMART?
  • Advantages of Indiamart
    • What is the Learning Centre?
    • What are the benefits of IndiaMART for a buyer?
    • Is my personal and business information, which I share at the time of registration, secure with IndiaMART?
    • In which cities can I attend the Learning Centre?
  • Registration
    • How to Sign out from my IndiaMART account?
    • What are the steps to login to IndiaMART?
    • I am facing issues while registration/logging into my IndiaMART account. Whom should I contact?
    • I have registered my free catalog but it’s not listed yet. Why?
    • What are the details needed for registering on Indiamart?
    • What are the advantages of registering my business on IndiaMART?
  • Mobile Number Information
    • How to Update Primary Mobile Number?
    • I am receiving OTP on my registered mobile number, but have access to email ID. How can I login to my account?
    • How do I swap my primary mobile number with secondary mobile number?
    • How do I update my alternate/secondary mobile number on seller panel?
    • How to verify mobile number?
  • Email ID Information
    • How do I update my primary email ID?
    • How do I swap my primary email ID with secondary email ID?
    • How do I update my alternate/secondary email ID?
• Payment Information
  • How to use Pay with IndiaMART
    • What is Indiamart Payment Protection Program?
    • How do I create and access my Pay with IndiaMART account?
    • What are the details required for KYC on Pay with Indiamart?
    • My seller is asking for online payment. Can I do it through Indiamart?
    • What are the Benefits of Indiamart Payment Protection?
    • How do I collect payment through Pay with IndiaMART?
    • What are the steps to make payment through Pay with IndiaMART?
    • Is Pay with IndiaMART a paid service?
    • How does IndiaMART Payment Protection work?
    • Who can use secure payments option?
    • How do I change the details of the bank account through which I have to make the monthly payments to IndiaMART?
  • Invoice Generation and Payment Receipts
    • How can I get my monthly payment receipt and Invoice?
    • How do I generate a GST invoice to collect payment from the buyer, using Pay with IndiaMART?
    • Can I also generate invoice without filling in GST details?
    • Once I have made the payment for my subscription/renewal of package, after how much time will I receive the invoice?
  • Pay with IndiaMART Payment and Bank Details
    • What are the modes of payment supported by Pay with IndiaMART?
    • How do I update my bank account details?
    • Can I collect payment from international buyers using Pay with IndiaMART?
    • How do I generate a payment link to collect payment using Pay with IndiaMART?
    • My transaction failed but the money is deducted from my account. What should I do?
    • How do I calculate the total amount received from the buyer using Pay with IndiaMART?
    • When do I get the payment in my account?
    • What should I do if I want to collect payment amount over 1 Lac through Pay with IndiaMART?
    • What is the buyer’s journey for Pay with IndiaMART?
    • What is the lower limit of transaction amount for collecting payment through Pay with IndiaMART?
    • What is the upper limit of transaction amount for collecting payment through Pay with IndiaMART?
    • How do I add details of two bank accounts on seller panel to collect payment through Pay with IndiaMART?
    • Do I have access to my payment details?
  • Security and Notifications
    • How will I be confirmed of a successful payment transaction using the Payment Protection program?
    • Am I protected while using Pay with IndiaMART?