1. How can I create and access my Pay with IndiaMART account?
  2. How can I accept payments via Pay with IndiaMART?
  3. How can I edit my contact details?
  4. What do I need for KYC?
  5. When do I get payments in my account?
  6. How much would I be charged?
  7. What is the buyer’s journey for Pay with IndiaMART?
  8. Do I have access to my payments?
  9. Where can I access my payments?
  10. Where can I see My Invoices?
  11. Are my payments recorded?
  12. Am I protected while using Pay with IndiaMART?
  13. Is my payment information shared with anyone?
  14. What payment methods can I use to pay via Pay with IndiaMART?
  15. How do I make payment using Pay with IndiaMART?
  16. How do I pay for a Pay with IndiaMART purchase?
  17. How do I pay using my debit and credit cards?
  18. Are there any hidden charges or taxes on Pay with IndiaMART?
  19. My payment has failed. What should I do?
  20. How do I get confirmation of my payment?
  21. My transaction failed but the money is deducted from my account. What should I do?

For Sellers
 

How can I create and access my Pay with IndiaMART account?

If you already have an IndiaMART account, you can be up and running on Pay with IndiaMART in no time. Just complete the KYC process and you will be ready to accept payments from the buyers.

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How can I accept payments via Pay with IndiaMART?

Method 1
You can accept the payments via Pay with IndiaMART by using the “Generate Invoice Link” on your dashboard

Method 2
A buyer can pay you directly via Pay with IndiaMART option on your catalog.

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How can I edit my contact details?

If you have any doubts in your per transaction fee calculation you can use the rate calculator in the link below.

Pay with IndiaMART rate calculator

If you have any queries, please contact us at paywith@indiamart.com

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What do I need for KYC?

KYC is a simple process to authenticate a seller on PayWithIndiaMART:

It consists of verification process for:
1. PAN number
2. Account number
3. IFSC code

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When do I get payments in my account

Once the KYC is approved by us, we’ll release the payment via NEFT/RTGS/IMPS within 24 hours. You will receive the payment in your account within 24 hours after the release of your payment.

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How much would I be charged?

Promotional Fee applicable for Pay with IndiaMART are as follows:

A fee of 1.75% + Rs 10 per transaction will be levied on all modes of payments (including Credit/Debit cards, Net-banking, Wallets, ATM-cum- debit). All fees are displayed excluding applicable Taxes. We will apply tax of 18% (GST) to all fees displayed above.

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What is the buyer’s journey for Pay with IndiaMART

Pay with IndiaMART works on your IndiaMART catalog as follows:

1. Buyer goes to your IndiaMART catalog and clicks on Pay with IndiaMART
2. Enters his/her mobile number and product details
3. Use Pay with IndiaMART payment methods to make the payment
4. After a buyer has done the payment, you’ll get a notification to accept the payment
5. If you are not a pre-approved KYC supplier, you’ll have to verify yourself through our KYC process. Then the payment will be released into your account.

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Do I have access to my payments?

Yes, you can go through the payments you have received in the tab “Payments Received” on your dashboard. You can also download the invoices using “Download Receipts” tab or “Download Receipt” inside the description of every invoice.

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Where can I access to my payments?

Yes, you can go through the payments you have received in the tab “Payments Received” on your dashboard. You can also download the invoices using “Download Receipts” tab or “Download Receipt” inside the description of every invoice.

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Where can I see My Invoices?

Open “My invoices” tab on seller dashboard to find a list of all the ‘Paid’ or ‘Pending’ invoices. You can also download the invoices using “Download Invoices” tab or “Download Invoice” inside the description of every invoice.

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Are my payments recorded?

To check your payouts please check “My Payouts” screen on your dashboard. You can also find the Net Amount paid by Pay with IndiaMART and the respective tax breakup for every payout sent.Top

For Buyers
 

Am I protected while using Pay with IndiaMART?

Yes, the transactions made via Pay with IndiaMART are secure with 256-bit encryption technology. Your online transaction on Pay with IndiaMART is protected with the highest levels of transaction security currently available on the Internet.

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Is my payment information shared with anyone?

Pay with IndiaMART will only save Card Number, Expiry Date and Card Holder’s name. We DO NOT save the CVV or the 3D secure password. We do not share your credit card, debit card or bank account information with third parties. You do not need to disclose your payment information to others when you use Pay with IndiaMART.

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What payment methods can I use to pay via Pay with IndiaMART?

Pay with IndiaMART has various payment options to cater to our customers like Net Banking, Credit Card, Debit Card, Mobile Wallet and more.
All payments made using Visa, MasterCard, American Express credit cards and Visa, MasterCard, Maestro and Rupay debit cards are accepted here.

Net Banking Credit Card Debit Card ATM-cum-Debit Card
Amex ezeClick Wallet/Cash Card

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How do I make payment using Pay with IndiaMART

When you see Pay with IndiaMART option on any seller catalog as an accepted payment method for a product or service you want to purchase, simply follow the following steps:

Step 1: Enter the Mobile Number on paywith.indiamart.com
Step 2: Enter the details and amount of the product or service to be purchased
Step 3: Select the desired payment option and make the payment

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How do I pay for a Pay with IndiaMART purchase?

Step 1: Enter the Mobile Number on paywith.indiamart.com
Step 2: Enter the details and amount of the product or service to be purchased
Step 3: Select the desired payment option and make the payment

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How do I pay using my debit and credit cards?

Credit Card: All payments made using Visa, MasterCard and American Express credit cards are accepted here. To pay using your credit card, you will need – Card number, Expiry date, Three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password or generate OTP.

Debit Card: All payments made using Visa, MasterCard, Maestro and Rupay debit cards are accepted here.To pay using your debit card at checkout, you will need – Card number, Expiry date (Optional for Maestro cards), Three-digit CVV number (Optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment. Internationally issued Debit cards cannot be used for payments.

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Are there any hidden charges or taxes on Pay with IndiaMART?

No. There are no hidden charges or taxes on PayWithIndiaMART platform. Wherever the tax is applicable it is explicitly mentioned to avoid any confusion.

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My payment has failed. What should I do?

Payment can fail due to a technical glitch or due to incorrect payment credentials. For Assistance, please call 0120-619555 (9AM to 6PM). Or you can mail us at: paywith@indiamart.com.

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How do I get confirmation of my payment?

If you have not received any confirmation Email or SMS kindly mail us at paywith@indiamart.com for assistance.

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My transaction failed but the money is deducted from my account. What should I do?

– Payment can fail due to a technical glitch or due to incorrect payment credentials.

– If the amount has been deducted from your account with no order confirmation, please raise a query with us.

– Your payment confirmation will automatically be confirmed by our system & will be sent to you through Email and SMS in 48 hours.

– However, if you get a payment declined message, please check with your bank for details or contact us.

– You may be required to submit a screenshot of your account statement showing the deducted amount.

– Please be assured that your amount will be refunded to you in case of failed order transaction.
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