How do I update my primary email ID?

  • Log into Seller Panel using the OTP you recieve on your registered mobile number, or password.

  • Click on Company Profile
  • Go to Contact Details tab

  • Verify yourself with OTP received on your mobile number.

  • Once verified, ‘Change E-mail’ screen will appear. Enter the new email ID here and save the changes.

  • OTP will be sent to your new email ID. Use this OTP for verification.

  • After successful verification, your primary email ID will be updated.

Note: While updating the primary email ID, if you get the error message ‘E-mail already in use’, please contact us at 9696969696 or write to us at customercare@indiamart.com.

For App Users:

  • Go to menu options.
  • Click on the pen icon on the top right side.
  • In Edit Profile, edit the primary email id.
  • Enter the new email ID here and click on Update button.
  • OTP will be sent to your new email ID. Use this OTP for verification.
  • After successful verification, your primary email ID will be updated.




Was this article helpful?

Yes No
  • 6
  • 6

Related Articles

Leave A Comment?

22 Comments

  1. Farza

    I have put a wrong email address. When im trying to edit it, its requesting otp

    1. indiamart

      Hello Farza,

      In order to change the email address, you will receive OTP on your registered mobile number. You will have to use that OTP for any change in your contact details.

  2. Gurpreet

    I cannot verify my email ID on IndiaMART. It says it is a mismatch.
    How to get it right

    1. indiamart

      Dear Gurpreet,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Suresh,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Champak,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Ehan,

      Your account has not been created hence it is asking to add email address everytime. For any concerns, you can reach us at customercare@indiamart.com. We will take care of it.

      Thank you!

  7. Jayesh

    How do I manage to stop SMS and emails from India Mart? It’s harassing

  8. Manmeet

    Our earlier email I’d modspray@vsnl.com registered with you is not operational now. Our phones No’s are same as per your record.no’s are 9988000534 & 9988000535.we want that this information be rectified.our new email is as
    Farmaidsjal@gmail.com

    1. indiamart

      Hello Manmeet,

      Please follow the above mentioned steps in the article to get your email id updated. If you face any problem while following the steps, please let us know.

  9. Ajit

    OTP on international numbers does not work with IndiaMart
    Order is for Indian delivery.
    Payment on Indian Visa Credit Card
    How to Register for Indian products to buy in India use?

  10. Iman

    I entered a wrong email and cannot sign in with the otp. How can I change that?

    1. indiamart

      Hello Iman,

      Please Please refer above mentioned article to get step by step process to update your E-Mail Id.
      Please let us know if you have any other concerns.