What is TrustSEAL? What are the benefits of a TrustSEAL?

TrustSEAL is  a paid add-on service for MDC package and a complementary service for Maximizer package and above. It certifies IndiaMART supplier as a genuine and trusted supplier, thereby, building credibility of the supplier among prospective buyers.

Benefits that a supplier gets with TrustSEAL?

Once the supplier is TrustSEAL verified, he/she gets additional benefits as part of the package.

  • TrustSEAL logo
  • TrustSEAL stamp in IndiaMART listing
  • TrustSEAL certificate
  • TrustSEAL report

TrustSEAL is a paid add on feature for MDC . For Maximizer, it is a complementary service

3 Year Subscription
MRP – ₹ 25000*
BuyLead Allocation- 20 weekly + 2 daily bonus India BuyLeads

Note: Prices are exclusive of taxes

 




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101 Comments

    1. indiamart

      Hello Sneha,

      TrustSeal is not just a logo. It is a certificate provided by IndiaMart to a genuine and trusted supplier, thereby, building credibility of the supplier among prospective buyers.

      IndiaMART has devised a simple yet stringent process to assign TrustSeal to a seller/supplier:

      1. The company has to submit copies of documents along with a subscription application and specified fees.
      2. IndiaMART authorized verification agency then verifies the documents and authenticates the data.
      3. Thereafter, it assigns TrustSEAL to the company, depending on the result of verification.

      For better understanding, please watch this video.

      Thanks.

  1. Akshat

    If I want to buy TS Combo+MDC how much it will cost?
    How many buy leads I will get?
    And for how long is the duration of this plan?

    1. indiamart

      Hello Akshat,

      Our team had a discussion with you regarding the buylead allocation. Hope, all your doubts are cleared now.
      Please let us know if you have any other query.

  2. Sajikumar

    Sir, I am from Kerala. I would like to purchase some products from north Indian sellers through IndiaMART. Now seller asking advance payment. So how can I make sure the product will send this seller to me after he receive the payment. Advice me please.

    1. indiamart

      Hello Sajikumar,

      We advice you to use pay with IndiaMART option to pay to the seller. This will help you avoid any possible fraud & IndiaMART will be able to help you better if any such fraud happens.

    1. indiamart

      Hello Shylaja,

      Our team has tried to contact you multiple times but were unable to. Please do not miss any calls from IndiaMART if you want to resolve the issue.
      Please let us know if you need any other help.

  3. Aditya

    Mere sath IndiaMART kyu band kiya gaya a hai
    Koi nhi bata pa raha hai
    Maine 60000 diya tha abhi tak koi response nhi mila hai mujhe

    1. indiamart

      Dear Aditya,

      Your account has been activated now. Please let us know if you need any other help.

  4. Aditya

    Sir mera indiamart bina kisi reason ke kyu band kr diya gaya aur muje koi satisfied answer bhi nhi diya ja raha hai maine 60000 rs me trustseal liya tha mujhe kuch samajh nhi a raha hai aur hame koi IndiaMART ka impolay call bhi nhi kr rha hai

    1. indiamart

      Hello Aditya,

      We have activated your account now. Please check & let you know if you need any other help.

    1. indiamart

      Hello H.K.Kanzariya,

      As per your discussion with our sales team, you will have to first register on IndiaMART. Click here to know the steps to create your account on IndiaMART.

      Also, in order to become a paid member of IndiaMART, it is mandatory to have GST registration.

    1. indiamart

      Hello Abhishek,

      Yes, you will get 20 weekly India buyleads + 2 daily bonus India buyleads for 3 years @ Rs.25000.

      Note: your will not get 14 buyleads at once. You will get 2 daily bonus buyleads

    1. indiamart

      Dear Parkash,

      Thank you for reaching us. It is the price for 3 years for TrustSEAL services exclusive of GST.

  5. Virendra

    Multiple times I had send you request for call back facilities regarding Buy Trusyed seal Packages but no one call me last more than 02 months..
    After this service response.. I was send this comment to your team hope so.. you will call me at 96XXXXX628

    1. indiamart

      Dear Virendra,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

  6. Rajesh

    Dear sir, I enquired about the motorcycle helmets in our locality. I called one company called ABA enterprises. I am about to pay this company a a amount. Is it genuine and is my money safe. As it is a first time I am dealing with a IndiaMART ,please help me.Thank you.

    1. indiamart

      Dear Rajesh,

      IndiaMART is an online marketplace which brings together buyers and suppliers. It does not participate in the negotiations and transactions that take place between buyers and suppliers. It depends upon the mutual agreement between the buyer and supplier through which mode the payment will be made. We highly recommend to pay via Pay with IndiaMART to avoid disputes.

      Thank you!

  7. Priyanka

    Are you in a stage of wind up? Or just provoking scam. I am a member of Indiamart for last 6 years and they have disconnected my PNS and not even responding to it. I have a sole proprietorship business for which my CA is saying that you don’t need GST, but Indiamart is hellbent for GST. . Please update me regarding this.

    1. indiamart

      Dear Priyanka,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

  8. Jayaprakash

    CB TRADERS KOLKATA cheats 22500rs. Yesterday I transferred 22500rs to CB Traders account number. But today they not pick my call
    CB TRADERS contact number 74XXXXX037,75XXXXX47.I have full whatsapp messages, invoice, account number. Please help me

    1. indiamart

      Dear Jayaprakash,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  9. KRISHNAN

    Plz help me…I have ordered & Paid Money to seller but the seller not send the goods and block my number…plz help me for refund…
    Seller name Shopdealz52 Mumbai.

    1. indiamart

      Dear Krishnan,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  10. 117910375

    Dear Team,

    Please guide me for do the selling though india mart

    Regards
    Ramya
    88XXXXXX16

    1. indiamart

      Dear Concern,

      Our team is in touch with you. Let us know if you still have any queries.

  11. Fahad

    I have a problem that was bought by your vendor, and what work was lied to, and you were contacted on the e-mail, and there was no response. How do you protect the customer from fraud and fraud?

    1. indiamart

      Dear Fahad,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  12. Galie

    I have placed an order for tiles block mould from AK Tiles Machinery from greater. The payment was made on 4th August 2020. So far there was no reply from them. Concerned person is Hamid Khan

    1. indiamart

      Dear Galie,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Neyaz,

      As checked your TrustSEAL service is live. We have asked the account manager to connect with you once to resolve other queries. Let us know if you face any issue.

      Thank you!

    1. indiamart

      Hi Shivam,

      TrustSEAL Verified will be written in the sellers catalog or where his listing is visible.

      Thank you!

  13. Pankaj

    Dear Team,

    This is PANKAJ from Grace Infoline – Delhi, it is to inform you that it seems that your team (INDIAMART) has blocked my number – 93XXXXX526 for no reason ( WHEN I CALL ON ANY NUMBER THAT I’M SEEING ON INDIAMART IT DOES NOT CONNECT OVER THE CALL) need the update on priority regarding the matter.

    Regards
    PANKAJ KUMAR

    1. indiamart

      Dear Pankaj,

      You have received a mail from the team for KYC documents. Request you to kindly share the same with them so that they can assist you further.

      Thank you!

  14. Syed

    i wanted to became a paid member of India mart , for get a best benefits for business please call me 73XXXXXX52.

    1. indiamart

      Dear Syed,

      Thank you for reaching us. We have forwarded your request to the concerned team. Please be ensured they will connect with you.

      Regards!

    1. indiamart

      Hello Gurdev,

      As per your discussion with our team, hope you got answers for all your queries. Please let us know when you want us to upgrade your paid package.

  15. Tanushri

    Hello Please solve my issue!

    Hello Team,

    I as a customer had immense faith in india mart but recently I had started dealing with this seller names TANISH TOOLS AND METAL WORKS. As all the conversations, I had placed an order to him for a candle mold. He promised to complete it within 7 days. Today it has been 10 days of the entire conversation. There is no update from his side.

    I made the payment 50% advance to him. After that this guy has stopped  picking up my calls or reply to my text. Since two days the phone is switched off. After more research I got to know indiamart has also given him a tag for  INDIAMART TrustSEAL. 

    I have to answer my renowned customer too. My am not able to complete my order because of people like this. I am facing immense loss in my business if i loose this deal. Please ask seller to complete the work assigned to him. I had two of his numbers and both are switched off. Please treat this mail as urgent and important. Attaching the screenshot for calls, text. his details. 

     

    Please contact the seller to complete my order urgently or if not refund me my advance money plus the loss beared by me. Waiting for you to solve this issue. Thanks in advance.

    You can reach me at +91 9079151118

    Tanushree JAIN

    1. indiamart

      Dear Tanushri,

      We hope that you are satisfied with the resolution. Kindly reach us at 09696969696/ customercare@indiamart in case of any issue.

      Thank you!

  16. Mursalin

    My Contact No Is 82XXXXX78 Can Someone From the team contact regarding Elite Customer Services

    1. indiamart

      Dear Sir,

      Your TrustSEAL services are live. Let us know if you have any other concern.

      Thank you!

  17. Antara

    DO I have to undergo any kind of verification or do I have to submit any document to get the trustseal

    1. indiamart

      Dear Nikhil,

      We have forwarded the request to concerned team. They will guide through it. Let us know if you face any issue.

      Thank you!

  18. Chandan

    If any seller is under trustseal verified is doing froud with customers then what actions taken by the company indiamart

    1. indiamart

      Dear Chandan,

      We regret if you have faced such issue. Request you to please fill the complain form so that we can assist you further. Thank you!

  19. Mansuri

    I am Already MDC i want Trustseal package . Request an exicutive to call me. Thank you

    1. indiamart

      Dear Mansuri,

      Thank you for connecting with us. We have forwarded your request to the team. Please be ensured they will connect with you.

    1. indiamart

      Hello Sarfaraj,

      Our sales team will connect with you to discuss about our paid services.

  20. Mohammed

    Hi team I want to start paid subscription, also want to avail trust deal, request any of your representative to contact me.

    Thanks

    1. indiamart

      Hello Mohammed,

      If you wish to opt our paid services, please provide the KYC documents as requested by our team over E-mail. Once you fulfill all the verification requirements, then only we will be able to on-board you on IndiaMART platform.

    1. indiamart

      Hello Axit,

      Our sales team tried to contact you multiple times but could not connect. We request you to not miss any calls coming from our sales team if you wish to opt for our paid packages.

    1. indiamart

      Hello Paresh,

      As per your request our team explained you about the trustseal plan. Please let us know if you want to go forward with this plan.

    1. indiamart

      Hello Dilip,

      We have noted your request. Our team will contact you soon to discuss the opportunity.

  21. Balaraj

    I’m 786 notes 50 rupees and 10 rupees and 5 rupee note and coins sell deta sit

    1. indiamart

      Hello Balaraj,

      Please refer register for free on IndiaMART article to create a free seller account on IndiaMART. For any further assistance,You can search for your query on our Help Portal or call us at +919696969696, we will be more than happy to solve all your problems and answer all your queries.

    1. indiamart

      Hello Vikas,

      We have noted your request. Our team will contact you for discussing on the opportunity and providing your details for the same.

    1. indiamart

      Hello Aarti,

      Our team will contact you soon and discuss about trustseal package.

    1. indiamart

      Hello Sukesh,

      We have noted your request. Our sales team will connect with you for discussing further opportunities.
      Please let us know if you need any other information.

  22. Govind

    Mera Rippleadvistory pra ltd indor satish or pavan ne 2 sal se mera 90000 liya unhone mrea paisa or profit muze nahi diya

    1. indiamart

      Hello Govind,

      We have noted your concern. Our team will contact you for more details in order to work on the issue.

      Please let us know if you need any other help.

    1. indiamart

      Hello Babu,

      Sorry we didn’t understand your question. Can you please elaborate on what exactly you want to know.

    1. indiamart

      Hello Faisal,

      We have added the information for TrustSeal charges as can be seen in the above article.

      Please let us know if any other information is needed.

  23. Saurabh

    So, basically anyone can buy trustseal by paying you. You don’t do any background check about seller. Only money making tactics.

    1. indiamart

      Hello Saurabh,

      Before providing any paid services to clients, IndiaMART have a process to do a background check. A TrustSeal is provided only after complete verification.

      Please let us know if you have any other concern.

    1. indiamart

      Hello Reetu,

      Thanks for your feedback. We appreciate your business and want to make sure we meet your expectations. In order to do so, we have now introduced Pay with IndiaMART. Visit Pay with IndiaMART to know more about it. You may also help us by sharing your valuable suggestions at customercare@indiamart.com