When do I get the payment in my account?

Once the payment is done by the buyer, the amount will be settled in your bank account within the next 2 hours.

Note : Payment verification can be done for audit purposes.

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  1. Faruk

    Hlo Indiamart team I’m paid member in indiamart….but I’m facing problems from indiamart pay process…at 24/04/2021 I’m received 24000 rs from my customer Pankaj gularia…but still today date my payment amount not received my bank account please reply to me why so delayed

    1. indiamart

      Hello Faruk,

      Payment was released on 5th May however due to the merger of bank, IFSC code is disabled for transactions.
      Hope your concern is resolved now. Please let us know if you need any other help.

  2. Ganesh

    Hello Indiamart

    I have had an Indiamart account for the past 1.5 years. I subscribe to Trustseal in November 2020. Due to Covid I am not able to process balance payment Rs. 28350/-.

    But from March 20th 2021, i am not able to access Indiamart buyleads. Apart from reducing the buyleads from 24 to 7 in the month of February 2021 itself.

    Approximately I paid Rs. 28350/- for one year subscription.

    I want to speak with accounts team.

    Kindly assist and do the needful.

    Sabareesh SG

    1. indiamart

      Dear Ganesh,

      We have noted your concern & raised a ticket(Ticket id: 4304965) for the same. Our team will contact you soon to discuss on the issue.

  3. Saify

    My buyer has made payment like 16 hours ago but the payment is not yet received in my bank ac…

    1. indiamart

      Hello Saify,

      For free registrations, we settle the payment when the buyer receives the goods & provides written confirmation.
      Please let us know if you have any other concern.

  4. Bharath

    My buyer has maid the payment like 10 hours back , but I haven’t still recieved it in my account.
    Please verify as soon as possible

    1. indiamart

      Dear Bharath,

      We have raised a ticket(Ticket id: 4224479) to resolve the issue. We are following up with the account department. We will update you soon regarding the payment.
      Thank for your patience.

  5. 118981925

    Almost 2 days over .my customer transferred amount via indiamart .but no response from customer service nd team manager too..worst experience ftom indiamart..

    1. indiamart

      Dear Concern,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Haroon,

      We regret the inconvenience. We have asked the team to check the issue. Please be ensured, they will connect with you.

      Thank you!

    1. indiamart

      Dear Ajay,

      Thank you for reaching us. Our team is in touch with you in this regard. Please be ensured they will resolve the issue.

  6. Rahul

    Hi i made the payment to seller for 11800 and the money as debited i my ac but the seller says he hasn’t received plzz help me out

    1. indiamart

      Dear Rahul,

      Thank you for highlighting the issue. We have made a note of it. Please be ensured we will check the same and update you.

  7. Abdul

    Hi I made a payment requested by my seller for INR 2112. And the money has been debited but the seller says he hasn’t received any confirmation.

    1. indiamart

      Hello Abdul,

      If you have used pay with IndiaMART option, the seller will receive the payment once the delivery is made. On your confirmation, payment will be released to the seller. This is beneficial for both buyer & seller to avoid any fraud.

  8. Arushi

    mera payment to do
    khudne hi order cancel kra
    pese wapas do
    meko urgent chahiye
    ya tou jo order h wo lao
    pagal kyu bana rhe

    1. indiamart

      Dear Arushi,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thank you!