How to send Instant Replies to the buyers?

Lead Manager on your seller panel displays the count of messages unread by you. This gives you an estimate of the number of potential buyers who are awaiting your response.

To send instant reply to buyer, type your response in the reply box and click on ‘Send Reply’ button.
Along with your reply, you can also send any supporting document. Click on the ‘Attachment’ icon next to the reply box to include attachments.

Types of files that can be attached with a reply

  • Formats supported by Lead Manager are images, PDF, DOC and Excel.
  • Maximum size of each document can be 5 MB.
  • You can send a maximum of 4 attachments in one go.

Your contact will receive instant reply along with notification through email,SMS and IndiaMART app.




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