What to do in case the seller does not respond?

While we always recommend our sellers to promptly respond to buyer enquiries, sometimes they may not do so due to multiple reasons. These may be lack of time or they may not provide service in your location or may not deal in the specific product/model that you need. In such cases, you must reach out to other sellers dealing in your required product(s).

Alternately, you can simply post your buy requirement here and we will send you more seller options. We also share your requirement with sellers, who will contact you immediately.




Was this article helpful?


Related Articles

Leave a Reply to Vipin Click here to cancel reply.

46 Comments

  1. Nand

    Iam alredy pay amount
    but theNot respend
    and dos not dispach product

    1. indiamart

      Hello Nand,

      If you wish to complain against the seller, please fill our complaint form. Our team will look into the issue on priority.

  2. Vannie

    Since February I make at order, up to now I haven’t received it yet. Seller been lieing to me

    1. indiamart

      Hello Vannie,

      Please fill our complaint form. Our buyer-seller conflict team will look into the issue & try to resolve at earliest.

  3. Shri

    Sir.i paid 43000 for nikon d3300 dslr but flitli Enterprises ltd nagpur not reply or not attend phone call.i want my money back to me.help.

    1. indiamart

      Hello Shri,

      Your advance has been refunded back to your account. Please let us know if you need any other help.

  4. Manu

    Sir I have made payments 21march to e satelite company through Google pay amount 17300.00 for buying mobile booster 3nos but the person has not sent me the boosters , I am requesting him for refund and he is not refunding the money. His name is suresh contact number 8959188333 from bhopal

  5. Manish

    Dealer ka number +91 79 7859 4052. Sir please mera money nikal ba to please.

    1. indiamart

      Hello Manish,

      We regret for any inconvenience caused. Please click here to complain against any seller. Our team will asses the issue and will try to resolve it or take appropriate actions.

  6. 98700414

    I made payment to seller now he is not receiving my phone ….
    What I am suppose to do

  7. Dr.Durgesh

    I made a prepaid payment to a seller but now he is not responding to my msge
    What should I do?

    1. indiamart

      We regret for the inconvenience caused. Please fill out the complaint form given in the above article for which a button is provided if you have not already filled. We will work on resolving the issue on priority.

  8. Ashish

    As per our contract of sale i was asked to pay advance to confirm the purchase for the same amount was transferred via NEFT ,latter the parties keep on extending the date of delivery. So i ask him to cancelled the deal but till now the party don’t transfer back my money. It has been 1months already. it’s very disappointing. Supplier name DIVYA AGRI IMPEX

    1. indiamart

      Hello Ashish,

      We have noted your concern. Our team will contact you through phone/email to get details of the purchase. Please do answer to them and provide required documents they will ask from you.

      Please let us know if you have any other concerns.

  9. Raghavendra

    Classic traders yeshwantpur bangalore i have orderd and also neft amount he is not even sending material and not even transfering my payment back. It is not good for Indian mart trade with such traders

    1. indiamart

      Hello Raghavendra,

      We have noted your concern and have raised a ticket(Id: 3404828). Our team will contact you shortly for more details to be able to resolve the issue.

      Please let us know if you need any other help.