What security measures does IndiaMART take?

IndiaMART gives high amount of importance to the Personal Information Security of its customers.

  • IndiaMART is committed to the security of its buyers and suppliers. Security is the core element for our
    healthy growth, and to achieve this we use 256-bit encryption technology.
  • All your online transactions on IndiaMART are secure with the highest levels of transaction security
    currently available on the Internet.
  • Apart from this, all your information is safe with us as we do not share this with any third party for
    commercial use.
Security and Safety Tips for your IndiaMART Account
  • Never share your IndiaMART OTP (One-time password Received on your Email/Mobile) with anyone, even if the person claims to be an IndiaMART official
  • Never share your IndiaMART Account Password with anyone, even if the person claims to be an IndiaMART official
  • Never forward your IndiaMART emails to anyone, even if the IndiaMART official asks you to do so 
  • Always keep your email account(s) secured (Enable two-way authentication)
  • IndiaMART sends emails to users only from domain indiamart.com (Eg. *@indiamart.com)
    • Valid Example: customercare@indiamart.com
    • Fraud Example: paywithindiamart@gmail.com
  • Be advised that IndiaMART does not run any schemes offering prizes or lottery and we never call / SMS / WhatsApp / email anybody in this regard. If you are getting any such calls immediately share the details of call at +91-9696969696
  • For any doubt call at IndiaMART helpline- +91-9696969696 or write to us at customercare@indiamart.com to seek clarity
Security and Safety Tips for Buyers
  • Always insist for clear and explicit terms and conditions (in writing) of the deal/transaction  with the supplier (e.g. price, payment, refund and return policy, transportation cost, and delivery method/date etc.)
  • Watch out for unrealistic offers. Unrealistic offers are used to motivate buyers to make hasty decisions
  • Always insist on paying to the suppliers via PWIM only to secure your payment
  • Checkout the Bank City via IFSC code provided by the supplier and match it with the city claimed by the Supplier. Please also check the Bank account details of the supplier on his IndiaMART web-catalogue available on www.indiamart.com (if available)
  • Communicate with Suppliers on the numbers provided via IndiaMART and before making any payment, do call and confirm on the contact numbers available on IndiaMART.com
  • Never communicate with suppliers on WhatsApp call
  • Do not meet suppliers at unknown and unsafe locations
Security and Safety Tips for Suppliers
  • Always insist for clear and explicit  terms and conditions (in writing) of the deal/transaction  with the buyer (eg. price, payment, refund and return policy, transportation cost, and delivery method/date etc.)
  • Do not click on any UPI (Payment App) link to receive the payment from the Buyer or Person claiming to be Buyer or unknown person
  • UPI Pin is entered only when you make a payment and NOT when you receive money/payment from anyone
  • Always insist on getting payment from buyers through  PWIM
  • Do not meet buyers at unknown and unsafe locations
  • Always communicate on an official email address if a buyer is portraying as government servant/official/representative
  • Scanning any QR Code of Wallet means you are PAYING, NOT RECEIVING payment

IndiaMART highly recommends you to make payments for IndiaMART paid services via https://pay.indiamart.com. 
However, you can also pay via NEFT in the below-mentioned official account of IndiaMART.com. 

Account holder name: IndiaMART InterMESH Limited
Account number: 000705038655
IFSC code: ICIC0000007
Bank: ICICI (Connaught Place, Delhi)  




Was this article helpful?


Related Articles

Leave a Reply to Abdul Click here to cancel reply.

You must be logged in to post a comment.

159 Comments

    1. indiamart

      Dear Roy,

      You can get OTP through SMS or email while login.

      Thanks.

    1. indiamart

      Dear Ijaz,

      IndiaMart does not handle the delivery of the products.
      You will have to contact the respective sellers regarding the same.

      Thanks.

  1. Asaru

    Hello good evening dear sir and madam in IndiaMART tem
    Do you have available in delivery in your small Lakshman brother country in nepal

    1. indiamart

      Dear Asaru,

      Our sellers deliver goods to all parts of the world. But, IndiaMart does not handle the logistics and delivery of products.
      You have to confirm with respective sellers regarding the delivery location.

      Please reach out to us for any further assistance.

      Thanks.

    1. indiamart

      Dear Clive,

      We have noted your concerns and created a Ticket(Id:4513248) for the same.

      Thanks.

    1. indiamart

      Dear Customer,

      Our sellers deliver goods to all parts of the world. But, IndiaMart does not handle the logistics and delivery of products.
      You have to confirm with respective sellers regarding the delivery location.

      Please reach out to us for any further assistance.

      Thanks.

  2. Anonymous

    please remove my details: i am not interest to continue and update not require, kind your information, pls do the needful;

    1. indiamart

      Dear Customer,

      We wish to keep you onboard with us.
      But, if you still want to discontinue, then please go through this to understand it step by step.

      Thanks.

  3. Jyash

    Always insist for clear and explicit terms and conditions (in writing) of the deal/transaction with the supplier (e.g. price, payment, refund and return policy, transportation cost, and delivery method/date etc.)

    1. indiamart

      Dear Customer,

      Please read this to change your phone number.

      Thanks.