My seller is asking for online payment. Can I do it through Indiamart?

Payment Facility is available to the Seller on Indiamart through its service provider, Pay with IndiaMART, to collect online payments from its Buyers/Customers. Free sellers on IndiaMART are not eligible for this service.

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    1. indiamart

      Hello Teena,

      We encourage our customers to pay the seller using our pay with IndiaMART portal for making a secured payment. However, if the seller is a verified one, you can trust it.

    2. indiamart


      Yes, you can make payment using Pay with IndiaMART. But, you need to have bank account in India. You can make payment only in Rs.

    1. indiamart

      Hello Shahil.

      Yes it’s safe and secure, Please refer Benefits of Indiamart Payment Protection? article to know how the Payment Protection works and how it is a safe option. Let us know if you need any other help.

  1. Devi

    Sir/madam i have to pay 300000 rupees on your account
    But i dont know process

  2. Saju

    Im buying a bath tub from orion and they are asking payment

    What is the safe way to pay through India Mart

    I want. To make sure the product is delivered and confirmed then my payment should go

    1. indiamart

      Hello Saju,

      For secured payment, you can use pay with IndiaMART option. Please click here & follow the steps to pay through IndiaMART.

  3. Upasana

    I paid to a resgistered seller through indiamart on 8th of june and until now payment is not received by the seller,my account is debited immediately when I paid and the payment is also sucessful.I paid through UPI.I did not get any refunds yet and seller is saying there is no money credit in his account from my side,where is my money?

    1. indiamart

      Hello Upasana,

      Your payment was successful & we are holding it at our end for protection. Once the seller delivers your product, we will release the payment.

  4. Alexandr

    I sent the company Niba Healtcare an international transfer. The company has confirmed receipt of money. This happened within a week. Then they sent me a tracking number to track the package. But it turned out to be invalid. How can I complain about them?

    1. indiamart

      Hello Alexandr,

      Please fill out the complain form. Our buyer-seller conflict will work to resolve the issue.

  5. Vinay

    I paid to Radha enterprises Mumbai an amount of Rs. 6880.00 throught indiamart, today (31.7.2020) through zest money, But payment not received by radha enterprises. Pls take a look on issue

    1. indiamart

      Hello Vinay,

      If you have used Zest money from Pay with IndiaMART option, the seller will receive money when they deliver the product to you. This is for the protection of both buyer & seller.

  6. Ravi

    i have done a payment of rs.18864 for which reference no is 202196046740 amount has been deducted from my account but not credited in suppliers account.

    1. indiamart

      Dear Ravi,

      Issue has been resolved now. Please let us know if you have any issue.

      Thank you!

  7. Diganta

    I made a payment through indiamart to PBPS PRIVATE LIMITED of a total amount of rs 12540.00. But the seller said that they have not received any amount from indiamart

    1. indiamart

      Dear Diganta,

      Thank you for highlighting the issue. We have forwarded it to the concerned team. Please be ensured they will connect with you.


  8. BODY

    Payment was done through india mart from one of my clients from Narsinghpur(Madya Pradesh) Shipping was completed today but payment isn’t reflected in my account. Amount was 9200. Kindly transfer the told amount to the account registered on India mart.

    1. indiamart

      Dear Sir,

      Thank you for highlighting the issue with us. We have forwarded this issue to the concerned team. Please be ensured they are working on it.