My seller is asking for online payment. Can I do it through Indiamart?

Yes, you are provided with the facility to make online payments to your sellers via Pay with IndiaMART. You can pay IndiaMART registered sellers using this payment service. You however cannot pay to a user who is not registered on IndiaMART as a seller.

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  1. Aditya



  2. 111849992

    मैंने आपके माध्यम से श्याम केमिकल इंडस्ट्री को 8000 /
    का भुगतान किया है लेकिन भुगतान अभी तक नहीं किया गया है
    सैलर का मो नंबर 883XXXX128है
    पैमेंट id 34XX22 है।

    1. indiamart

      Dear Concern,

      Your issue has been resolved. Let us know if you still have any concern.

      Thank you!

  3. Subhra

    I have not received any product and the seller added the bill and in my account it is shown.Please remove it.

    1. indiamart

      Dear Concern,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  4. BODY

    Payment was done through india mart from one of my clients from Narsinghpur(Madya Pradesh) Shipping was completed today but payment isn’t reflected in my account. Amount was 9200. Kindly transfer the told amount to the account registered on India mart.

    1. indiamart

      Dear Sir,

      Thank you for highlighting the issue with us. We have forwarded this issue to the concerned team. Please be ensured they are working on it.


  5. Diganta

    I made a payment through indiamart to PBPS PRIVATE LIMITED of a total amount of rs 12540.00. But the seller said that they have not received any amount from indiamart

    1. indiamart

      Dear Diganta,

      Thank you for highlighting the issue. We have forwarded it to the concerned team. Please be ensured they will connect with you.


  6. Ravi

    i have done a payment of rs.18864 for which reference no is 202196046740 amount has been deducted from my account but not credited in suppliers account.

    1. indiamart

      Dear Ravi,

      Issue has been resolved now. Please let us know if you have any issue.

      Thank you!

  7. Vinay

    I paid to Radha enterprises Mumbai an amount of Rs. 6880.00 throught indiamart, today (31.7.2020) through zest money, But payment not received by radha enterprises. Pls take a look on issue

    1. indiamart

      Hello Vinay,

      If you have used Zest money from Pay with IndiaMART option, the seller will receive money when they deliver the product to you. This is for the protection of both buyer & seller.

  8. Alexandr

    I sent the company Niba Healtcare an international transfer. The company has confirmed receipt of money. This happened within a week. Then they sent me a tracking number to track the package. But it turned out to be invalid. How can I complain about them?

    1. indiamart

      Hello Alexandr,

      Please fill out the complain form. Our buyer-seller conflict will work to resolve the issue.

  9. Upasana

    I paid to a resgistered seller through indiamart on 8th of june and until now payment is not received by the seller,my account is debited immediately when I paid and the payment is also sucessful.I paid through UPI.I did not get any refunds yet and seller is saying there is no money credit in his account from my side,where is my money?

    1. indiamart

      Hello Upasana,

      Your payment was successful & we are holding it at our end for protection. Once the seller delivers your product, we will release the payment.

  10. Saju

    Im buying a bath tub from orion and they are asking payment

    What is the safe way to pay through India Mart

    I want. To make sure the product is delivered and confirmed then my payment should go

    1. indiamart

      Hello Saju,

      For secured payment, you can use pay with IndiaMART option. Please click here & follow the steps to pay through IndiaMART.

  11. Devi

    Sir/madam i have to pay 300000 rupees on your account
    But i dont know process

    1. indiamart

      Hello Shahil.

      Yes it’s safe and secure, Please refer Benefits of Indiamart Payment Protection? article to know how the Payment Protection works and how it is a safe option. Let us know if you need any other help.

    1. indiamart

      Hello Teena,

      We encourage our customers to pay the seller using our pay with IndiaMART portal for making a secured payment. However, if the seller is a verified one, you can trust it.

        1. indiamart


          Yes, you can make payment using Pay with IndiaMART. But, you need to have bank account in India. You can make payment only in Rs.