I have registered my free catalog but it’s not listed yet. Why?

Once the details are submitted, a free account is created and you can access your account any time. In the case of incomplete information, the account would be manually verified and would be live within 48 hours.

However, if a company is not listed within the stipulated time, it may be due to any of the following reasons:

  • Incorrect e-mail ID
  • Incomplete or incorrect contact details
  • Incomplete or incorrect company details
  • Insufficient business description provided
  • If you have added less than 3 products in your catalog while creating your account.
  • IndiaMART allows only Indian Suppliers to be on-boarded. If you are supplier of any country other than India then your company will not be listed on our Portal.

You can contact us at customercare@indiamart.com to find out details.




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42 Comments

  1. Laxmi

    I want to delete my account from your website ! I am not finding relevant icons in settings

    1. indiamart

      Dear Customer,

      We wish to keep you onboard with us.
      But, if you still want to discontinue, then please go through this to understand it step by step.

      Thanks.

    1. indiamart

      Dear Customer,

      We wish to keep you onboard with us.
      But, if you still want to discontinue, then please go through this to understand it step by step.

      Thanks.

    1. indiamart

      Dear Ahmad,

      You paid services are active now. Please let us know if you need any other help.

  4. Kiran

    I want to reactivate my account immediately,what is the process..?

    1. indiamart

      Dear Kiran,

      Our sales team contacted you to explain you the process to onboard as a paid seller on IndiaMART. Please let us know when you are ready for the onboarding process to be started.

    1. indiamart

      Dear Sanat,

      Our sales team is in touch with you. as per the discussion, you are interested in TS Combo 2 yrs package. There is some technical issue in your payment. Requesting you to try other options. Please let us know if you need any other help.

  6. Pankaj

    My profile is not visible at Indiamart. I don’t know the actual reasons. Please advise us. ASAP.

    1. indiamart

      Hello Pankaj,

      Our team had a call with you to discuss your concern. Hope the issue is resolved now.
      Please let us know if you need any other help.

  7. Structural

    I have paid 3540 for one month, when i can get enquiry as said in the chart? How i can get details about the buyer?

    1. indiamart

      Dear Concern,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

  8. 121542035

    Call verification is not enabled. Is it mandatory to add GST ? If PAN has already added.

    1. indiamart

      Dear Concern,

      IndiaMART is a platform for regular selling and it may be noted that business registration is mandatory to sell on our platform. You can list your products on our platform if your business meets the above mentioned criteria.

      Thank you!

    1. indiamart

      Dear S,

      We have made a note of your request. We have asked the team to connect with you. Let us know if you face any issue.

      Thank you!

  10. Shera

    I take India Mart service on 25th November but yet not started. And your executive officer are not any answer to me .

    1. indiamart

      Dear Shera,

      Thank you for reaching us. Your services are live now. Let us know if you have any other query.