I have sent the quotation to buyer, but the buyer says he has not received it. Where should I check?

If you have sent the quotation to buyer through seller panel, it will be reflected in the ‘Lead Manager’ section in your conversation history with the buyer. We recommend you to check for blue ticks on any message (or sent quotation), which indicate that the buyer has viewed the quotation. You can also view here, the date and time when the buyer read your message.

Additionally, buyer receives the quotation from email ID- ‘buyershelp+reply@indiamart.com‘ and not the seller’s email ID. Hence, you must contact the buyer and suggest him to search by the above mentioned email ID.

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