How does Paywith IndiaMART Payment Protection works for Buyer ?

Buyer can avail payment protection by paying for the deal using Pay with IndiaMART.

In case some conflict arise after making the payment or product delivery, seller/ buyer may raise a dispute by contacting IndiaMART Support​

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  1. Ruatfela

    I have ordered some items from a seller. Payment was done through Pay with IndiaMART. Product is still not sent to me and the seller is not replying to me anymore. What can Pay with IndiaMART do in this case?

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  2. 107333306

    How much commission does IndiaMart take from seller? There is no mention of that anywhere.

    1. indiamart


      IndiaMART charges differently for different paid packages. Please find the details of the basic paid service here.

  3. Anonymous

    If I live in the United States can I use Payment Protection when buying a product from a seller in India?

    1. indiamart


      You need to have an Indian bank account & amount can only be paid in INR.

  4. Soumya

    I paid and got my product. Then i saw its damage product what will happen. If seller not exchange my product??