What should I do if the seller is not responding to my message/enquiry?

As IndiaMART is a central platform between buyers and suppliers, so if a supplier you have contacted does not respond to you, we can help you with more suppliers who deal in the same product line.
A supplier may not respond to a buyer for multiple reasons. Some of them may be:

  • Supplier has not checked your email yet or he might have received your email in his spam folder
  • Supplier has stopped doing business and does not sell the required product anymore
  • Supplier doesn’t have stock of the product you wish to buy
  • Export for your required product is banned (applicable in export transactions)



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