Simplified the new Seller Journey from Seller.Indiamart.com

IndiaMART is always looking for ways to serve new users. In order to do this effectively, we have identified the new user creation process and have modified it so that it is much more easier to create a new user from the seller. This will help in the process of increasing the number of sellers on the IndiaMART platform.

What was the problem with the old system?

  • When a new user entered a phone number on the Seller website (seller.indiamart.com) instead of the sell on platform (indiamart.com/seller), then the user had to enter the One Time Password (OTP) on seller and then the website used to redirect to sell on platform so that the user can complete the onboarding process (seller journey)
  • On the sell on the portal, the journey used to begin again from the start; the user had to enter the OTP again, though they were already in the full login mode

What is the new version of the seller journey on IndiaMART?

  • Step 1: The new user will register their phone number on the seller, and after they login entirely, they will be redirected to the seller on the portal for the completion of the seller journey
  • Step 2: The user will then be asked to enter their name and then click on the button that says ‘Register for free’
  • Step 3: The user will be redirected to the concerned level where more details have to be filled
  • Once the new user enters their information (including OTP) and registers on the platform through the seller portal, they will be redirected to the sell on portal and OTP will not be asked again for 1 hour
  • The time will be calculated precisely from the moment the user clicks on the register button and is tracked by the web address of IndiaMART

What are the use cases for the new system?

  • Register a new phone number through the seller portal, and once you have been redirected to the sell on the portal, you can complete the new sell journey
  • You can skip the user journey between any step and try the process again if required

In the reverse case where an FCP user or paid user lands on the sell on portal for login (instead of seller portal) has also been handled in the following way:

  • Step 1: The user will enter their name and phone number and click on the button titled ‘Register for free’
  • Step 2: The user will enter the OTP received on their phone and click on the ‘continue’ button
  • Step 3: The user will be redirected to the seller dashboard and will not be asked to enter the OTP again



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