I am receiving OTP on my registered mobile number, but have access to email ID. How can I login to my account?

  • Log into seller panel using your personal password, since mobile number is not accessible.

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  • If you do not have the password than click on forgot password.

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  • Once you have logged in successfully, click on ‘Manage Profile’.

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  • This will direct you to the company profile section, where you will be able to update your primary mobile number.

  • On the screen (given below), click on ‘Send OTP on Email’.
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  • Access this OTP from your registered email and verify yourself.
  • Add your new mobile number and click on ‘Save’.
  • You will receive another OTP on the new number. Enter this OTP on the screen to verify yourself.
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Your mobile number will be updated.

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Note:

  • You can only edit your primary mobile number and not delete it, since it’s a prerequisite to have a profile on IndiaMART.
  • If the newly entered number is already opted in existing Paid Seller profile, you won’t be able to update the number.
  • If the mobile number entered is already registered in some other account, you’ll be prompted to the following screen.
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  • If you choose to “Yes, Continue” then this will disable the other account linked with the same number & update the mobile number in this Account.



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22 Comments

  1. 88811272

    I have already been on your site, but now it won’t give me the 4 digit OPT so I can sign in?

    1. indiamart

      Hello,

      Now IndiaMART have an option to get an OTP over Email.
      Please refer OTP over Email article to know for step by step information.