I am receiving OTP on my registered mobile number, but have access to email ID. How can I login to my account?

  • Log into seller panel using your personal password, since mobile number is not accessible.

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  • If you do not have the password than click on forgot password.

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  • Once you have logged in successfully, click on ‘Manage Profile’.


  • This will direct you to the company profile section, where you will be able to update your primary mobile number.

  • On the screen (given below), click on ‘Send OTP on Email’.
  • Access this OTP from your registered email and verify yourself.
  • Add your new mobile number and click on ‘Save’.
  • You will receive another OTP on the new number. Enter this OTP on the screen to verify yourself.

Your mobile number will be updated.



  • You can only edit your primary mobile number and not delete it, since it’s a prerequisite to have a profile on IndiaMART.
  • If the newly entered number is already opted in existing Paid Seller profile, you won’t be able to update the number.
  • If the mobile number entered is already registered in some other account, you’ll be prompted to the following screen.
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  • If you choose to “Yes, Continue” then this will disable the other account linked with the same number & update the mobile number in this Account.

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  1. Sharanjit

    Can I get OTP on email only on email always without accessing my phone. Is there a such thing in the setting to have OTP preferred on Email Only.

    1. indiamart

      Dear Customer,

      Yes, You can login by using ‘Sign in with OTP on Email’ option to get OTP on email.