I am receiving OTP on my registered mobile number, but have access to email ID. How can I login to my account?

• Log into seller panel using your personal password, since mobile number is not accessible.

• If you do not have the password than click on forgot password.

• Once you have logged in successfully, click on ‘Manage Profile’.

• This will direct you to the company profile section, where you will be able to update your primary mobile number.

• On the screen (given below), click on ‘Send OTP on Email’.

• Access this OTP from your registered email and verify yourself.
• Add your new mobile number and click on ‘Save’.
• You will receive another OTP on the new number. Enter this OTP on the screen to verify yourself.

Your mobile number will be updated.

Note:

• You can only edit your primary mobile number and not delete it, since it’s a prerequisite to have a profile on IndiaMART.
• If the newly entered number is already opted in existing Paid Seller profile, you won’t be able to update the number.
• If the mobile number entered is already registered in some other account, you’ll be prompted to the following screen.

• If you choose to “Yes, Continue” then this will disable the other account linked with the same number & update the mobile number in this Account.