I am receiving OTP on my registered mobile number, but have access to email ID. How can I login to my account?

  • Log into seller panel using your personal password, since mobile number is not accessible.

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  • If you do not have the password than click on forgot password.

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  • Once you have logged in successfully, click on ‘Manage Profile’.

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  • This will direct you to the company profile section, where you will be able to update your primary mobile number.

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  • On the screen (given below), click on ‘Send OTP on Email’.

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  • Access this OTP from your registered email and verify yourself.
  • Add your new mobile number and click on ‘Save’.7
  • You will receive another OTP on the new number. Enter this OTP on the screen to verify yourself.

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Your mobile number will be updated.

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Note:

  • You can only edit your primary mobile number and not delete it, since it’s a prerequisite to have a profile on IndiaMART.
  • If the newly entered number is already opted in existing Paid Seller profile, you won’t be able to update the number.
  • If the mobile number entered is already registered in some other account, you’ll be prompted to the following screen.

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  • If you choose to “Yes, Continue” then this will disable the other account linked with the same number & update the mobile number in this Account.



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8 Comments

  1. Saravanan

    I have so far 3to 4 OTP’s i got, it seems little panic for often requirement for OTP’s

    1. indiamart

      Hello Saravanan,

      Thank you for writing to us. We are working on your suggestions wherein user won’t have to go through OTP verification multiple times.

      Please let us know if you have any other concerns or suggestions.

  2. Gaurang

    I need to change my primary mail ID but unable to do it as it shows “Mail ID is already in use”

  3. Talat

    have already been on your site, but now it won’t give me the 4 digit OPT so I can sign in?

    1. indiamart

      Hello Talat,

      We apologize for the unsatisfactory experience. Please refer above mentioned article to login via email ID.
      You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.

  4. 88811272

    I have already been on your site, but now it won’t give me the 4 digit OPT so I can sign in?

    1. indiamart

      Hello,

      Now IndiaMART have an option to get an OTP over Email.
      Please refer OTP over Email article to know for step by step information.