I am receiving OTP on my registered mobile number, but have access to email ID. How can I login to my account?

  • Log into seller panel using your personal password, since mobile number is not accessible.

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  • If you do not have the password than click on forgot password.

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  • Once you have logged in successfully, click on ‘Manage Profile’.

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  • This will direct you to the company profile section, where you will be able to update your primary mobile number.

  • On the screen (given below), click on ‘Send OTP on Email’.
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  • Access this OTP from your registered email and verify yourself.
  • Add your new mobile number and click on ‘Save’.
  • You will receive another OTP on the new number. Enter this OTP on the screen to verify yourself.
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Your mobile number will be updated.

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Note:

  • You can only edit your primary mobile number and not delete it, since it’s a prerequisite to have a profile on IndiaMART.
  • If the newly entered number is already opted in existing Paid Seller profile, you won’t be able to update the number.
  • If the mobile number entered is already registered in some other account, you’ll be prompted to the following screen.
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  • If you choose to “Yes, Continue” then this will disable the other account linked with the same number & update the mobile number in this Account.



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22 Comments

  1. Sharanjit

    Can I get OTP on email only on email always without accessing my phone. Is there a such thing in the setting to have OTP preferred on Email Only.

    1. indiamart

      Dear Customer,

      Yes, You can login by using ‘Sign in with OTP on Email’ option to get OTP on email.

      Thanks.

    1. indiamart

      Dear Malik,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Concern,

      Thank you for reaching us. We would like to inform you that there is no user in our system with the above shared number.

  4. Amir

    I have change my old mobile no. My new mobile is 9849179250. Please edit the old mobile no and send the messages on my new number.
    Thanks

    1. indiamart

      Dear Amir,

      Thank you for reaching us. Please follow the steps mentioned in the article to change the mobile number. If you are facing any issue then fill the complain form. Our team will take care of it.

      Regards!

    1. indiamart

      Hello Sir,

      If you do not have your registered mobile number you can login using your password or registered email ID and then update your mobile number through the IndiaMART portal.

  8. Saravanan

    I have so far 3to 4 OTP’s i got, it seems little panic for often requirement for OTP’s

    1. indiamart

      Hello Saravanan,

      Thank you for writing to us. We are working on your suggestions wherein user won’t have to go through OTP verification multiple times.

      Please let us know if you have any other concerns or suggestions.

  9. Gaurang

    I need to change my primary mail ID but unable to do it as it shows “Mail ID is already in use”

  10. Talat

    have already been on your site, but now it won’t give me the 4 digit OPT so I can sign in?

    1. indiamart

      Hello Talat,

      We apologize for the unsatisfactory experience. Please refer above mentioned article to login via email ID.
      You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.