Is the Buyer protected while using Pay with IndiaMART?

Yes, the transactions made via Pay with IndiaMART are secure with 256-bit encryption technology.

Buyer/Seller online transaction on Pay with IndiaMART is protected with the highest levels of transaction security currently available on the Internet.




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30 Comments

  1. Surinder

    Dear sir

    I agreed to purchase 1kva Generator at total cost of Rs 22000 with Delhi wala Generator after negotiation..I agreed to release payment to Indiamart only as 100 percent. I released 100 payment to INDIAMART online .But suplier is now asking for 18 percent Extra Gst which is unpropessional.so i request yu to refund my payment as i have confirmed supplier 100 percent of 22000 for which link was send to me. With indianart.

    1. indiamart

      Dear Surinder,

      We regret for the inconvenience caused.
      You can fill this Complaint form or you can share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  2. Wasan

    ‏I bought glutathione from you and contacted the owner, but he stole the money and did not send the needles. It has been 4 and a half months and I sent to him and he was reading and ignoring me

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  3. Subhasish

    Sir yesterday I paid 1600 to a dealer of Delhi but still he denies that he didn’t received the money.

    Please look after the issue

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

    1. indiamart

      Dear Anish,

      We would like to know more about your query. Request you to fill the complain form. Our team will take care of it.

      Thank you!

  6. Allina

    Dear Sir or Madam,
    This is Allina. Our company is going to place an order that its invoice is about $100,000. We want to pay 10% of invoice in advance (prepayment) and rest will be paid after receiving FOB or CIF as well as SGS confirmation. Is it possible for paying via INIAMART PAYMENT?
    Looking forward to hearing from you soon,
    Sincerely yours,

    1. indiamart

      Dear Allina,

      Currently we do have IndiaMART payment gateway for Indian buyers only. Kindly ensure that you have collected all the documents related to the supplier and checked his listing at http://www.indiamart.com before making the deal.

      Thank you!

  7. Ravi

    I have been cheated by indiamart I have made payment of Rs6300/- which was hold by indiamart and not paid to seller but when I asked for refund of my money the are not giving my money back,I guess that I have been cheated by india mart .
    No proper resolution provided by customer care executive.
    Friends indiamart payment if fraudulent so don’t do any online transaction here.
    Dr Ravi Bhargava
    82XXXXX00

    1. indiamart

      Dear Ravi,

      We regret the experience you had. We have made a note of your concern. Please be ensured we will connect with you in this regard.

      Thank you!

    1. indiamart

      Dear Michael,

      Thanks for choosing IndiaMART. Yes, USA buyers can use this service. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

  9. Michael

    I purchased an order of diabetic drugs from Dipimla Sharma at ARD Pharma. I spent many weeks attempting to secure my order and was met with no response or lies!! Eventually my order was confiscated by the FDA and they came to my home telling me never to order from India again! Im unable to afford my meds anywhere but India and have purchased them for the last 5 years with no trouble until this last order! can you help me. Michael 909-851-0129

    1. indiamart

      Dear Michael,

      We regret the experience you had. If the issue still persists then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  10. Barun

    Manna Labour Supply Kolkata manna gardens landscape labour Supply Company mobile-9874223309