Is the Buyer protected while using Pay with IndiaMART?

Yes, the transactions made via Pay with IndiaMART are secure with encryption technology.

Buyer/Seller online transaction on Pay with IndiaMART is protected with the best possible levels of transaction security.

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    1. indiamart

      Hello Pabitra,

      Yes, debit card is supported by paywith IndiaMART. Click here to know about other payment modes supported.

    1. indiamart

      Hello Ghusun,

      In case of fraud or any complain, you can fill our complaint form. Our buyer-supplier conflict team will work on the issue.

    1. indiamart

      Hello Niramoni,

      Yes, Google pay is supported by Pay with IndiaMART.

  1. Anil

    What to do if a supplier does not supply goods after making payment

    1. indiamart

      Hello Anil,

      We would suggest you to use our Pay with IndiaMART option for protection against such issues. However, for any such issues, you can fill our complaint form to complain against sellers. Our buyer-seller conflict team will look into the issue & take appropriate action.

  2. Akash

    What about if payment done and seller dont send product or send wrong product

    1. indiamart

      Hello Akash,

      Pay with IndiaMART protects you if the seller did not send product. Once you make payment using Pay with IndiaMART, we keep that money with us & release it to supplier only when they deliver the product to you. This way, both buyers & sellers are protected.

      Alternatively, if you want to register a complain against any seller, you can fill our complaint form & our conflict resolution team will work on the issue.

  3. Barun

    Manna Labour Supply Kolkata manna gardens landscape labour Supply Company mobile-9874223309

  4. Michael

    I purchased an order of diabetic drugs from Dipimla Sharma at ARD Pharma. I spent many weeks attempting to secure my order and was met with no response or lies!! Eventually my order was confiscated by the FDA and they came to my home telling me never to order from India again! Im unable to afford my meds anywhere but India and have purchased them for the last 5 years with no trouble until this last order! can you help me. Michael 909-851-0129

    1. indiamart

      Dear Michael,

      We regret the experience you had. If the issue still persists then request you to please share the following details at so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

    1. indiamart

      Dear Michael,

      Thanks for choosing IndiaMART. Yes, USA buyers can use this service. You could post your requirement at Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.


  5. Ravi

    I have been cheated by indiamart I have made payment of Rs6300/- which was hold by indiamart and not paid to seller but when I asked for refund of my money the are not giving my money back,I guess that I have been cheated by india mart .
    No proper resolution provided by customer care executive.
    Friends indiamart payment if fraudulent so don’t do any online transaction here.
    Dr Ravi Bhargava

    1. indiamart

      Dear Ravi,

      We regret the experience you had. We have made a note of your concern. Please be ensured we will connect with you in this regard.

      Thank you!

  6. Allina

    Dear Sir or Madam,
    This is Allina. Our company is going to place an order that its invoice is about $100,000. We want to pay 10% of invoice in advance (prepayment) and rest will be paid after receiving FOB or CIF as well as SGS confirmation. Is it possible for paying via INIAMART PAYMENT?
    Looking forward to hearing from you soon,
    Sincerely yours,

    1. indiamart

      Dear Allina,

      Currently we do have IndiaMART payment gateway for Indian buyers only. Kindly ensure that you have collected all the documents related to the supplier and checked his listing at before making the deal.

      Thank you!