What is Indiamart Payment Protection Program?

IndiaMART Payment Protection is a service for all buyers and sellers on IndiaMART platform.
  •  It offers a secure and trusted buying and selling experience to its users.
  •  Buyers and sellers can negotiate their business terms directly with each other and use IndiaMART Payment Protection to ensure a reliable transaction.
  • While suppliers remain free from payment default risk, buyers get an assurance that they will receive the desired product before payment is released to the seller.
  • After IndiaMART receives confirmation of receipt of product(s) from the buyer, supplier receives the payment within 48 hours.

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  1. Rajesh

    Hi Team, I am a buyer and wanted to make a payment to seller. Is this free of cost or u charge anything ?

    1. indiamart

      Hello Rajesh

      We do not charge any membership fee or any commission on transactions from our buyers.
      Please let us know if you need any other information.

    1. indiamart

      Hello Shibu,

      Yes, you can check with your supplier if they are willing to replace it.

    1. indiamart

      Hello Bhanu,

      You need to discuss with the vendor if you can do part payment. IndiaMART also provides credit options to our buyers. Please refer Credit Options article to know the details.

      Please let us know if you need any other information.

  2. Balasubramanian

    Buyer after receiving the product telling lie not received then what is the solution

    1. indiamart

      Hello Sir,

      We have noted your concern. Our help team will connect with you for more details in order to resolve the issue.

      Please let us know if you have any other concern.

  3. Ravi

    Pioneer roofing company received Elliot road kolkatta. Received 2laks advance from us. But not supply. How can I recovered payment