Does IndiaMART take responsibility for any fraudulent nature of suppliers?

IndiaMART is an online marketplace which brings together buyers and suppliers. It does not participate in the negotiations and transactions that take place between buyers and suppliers.

  • IndiaMART, therefore, is not accountable for the fraudulent nature of suppliers/ buyers.
  • However, in case there is a complaint against a supplier, IndiaMART conducts a proper check and takes appropriate action.
  • Additionally, we recommend buyers to source products only from verified sellers, preferably with TrustSEAL.
  • You can access the IndiaMART complaint form and submit your issue

Know about Pay with IndiaMART to make secure payments.




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308 Comments

  1. Rashif

    I have purchased food packaging through indiamart.and done the advance payment 42000 still i didnt got my things
    And that guy is saying today he ill send 100 times he said same things..their company name is kd food packaging from delhi his contact number is p6xx87zzy3 please do the needful .its my request

    1. indiamart

      Dear Rashif,

      We regret for the inconvenience caused.
      You can fill this Complaint form or you can share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  2. Kirti

    Stay away from unique book binding …Delhi…mr Ravi Malik…they took advance for boxes…n I hv received torn n damaged boxes..and that too in less quantity that had being ordered….too disappointed by dealing through India Mart

    1. indiamart

      Dear Kirti,

      We regret for your unpleasant experience. Please submit a Complaint against Seller through here with relevant details through here and our team will look inti it.

      Thanks.

    1. indiamart

      Dear Kavya,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  3. Deepak

    K.k traders proddatur pin516360 very big 420 man owner names murali Krishna indiamart plz delete k.k traders in tha app

    1. indiamart

      Dear Deepak,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  4. William

    A-657, A Block, Mahavir Enclave Part 2, Near Dwarka Sec-, New Delhi, 110059
    Vedant Infotech Pvt

    This seller is a big fraud took payment and after that not picking up my phone from last 2 month’s I am trying to contact but no response. Will delhi police will help me to contact to this person on the given address.

    1. indiamart

      Dear William,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take look into it.

      Thanks for reaching out to us.

  5. Shan

    I am international buyer from UK. I suggest all buyers not to buy anything from IndiaMART unless seller accept payment via IndiaMART payment system. Do not credit money to seller bank account as it is not secure and if you do so, highly likely is that you won’t get response from seller right after the payment is made. You will never receive your products. Unfortunately, there are many devil sellers in this India Mart and I have some extremely bad experiences with them.

    1. indiamart

      Dear Ajay,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will look into it.

      Thanks for reaching out to us

  6. Anonymous

    Blue Pharma is a fraud. They take your money and try to extort more. They totally scam youYou will never receive any thing except for a request for more money. Crooks and thieves. Don’t do any biz with them , otherwise you will get screwed!

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  7. Zosangzuala

    Krishna Sales/Krishna mart (Baljeet Kumar_mobile no.9310451366 )took Rs.13750 from me for jio mobile signal booster.He send me twice by courier but he call back my order,and now he ask more money for delivery charge.And now he change his company name to krishna mart.He change his name and address also.please help me.

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.