How does a buyer provide feedback/rating to a seller listed on IndiaMART?

A buyer can provide his feedback to IndiaMART through responding on the feedback emails.

Buyers can share seller feedback as well as their feedback about overall IndiaMART experience through these emails, by clicking on the corresponding mode of completion.

The buyers can also write to us in case of any concerns at customercare@indiamart.com or contact us directly at 09696969696.




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37 Comments

  1. Baljinder

    Vendor for Fab style artificial grass is not coming since last 2 days after promising everyday, I want to black list this vendor, pla do else I will escalate this matter.
    Vendor number – +91 88008 45799.

    Pls respond

    1. indiamart

      Hello Baljinder,

      We regret for the inconvenience caused. We have noted your concern and out team will contact you for more details in order to resolve the issue.

      Please let us know if you have any other concern.

  2. 95415405

    I have made a purchase with el bellos fashion and paid 10,000 usd for it. They are now giving me run around, no merchandise and I’ve asked to return my money and nothing.. I’m beyond furious!!!

    1. indiamart

      Hello,

      We regret for the inconvenience caused. We have noted your concern and our team will contact you shortly to resolve your issue.

      Please let us know if you need any further assistance.

  3. Sean

    The fact that you allow so many sellers on here who are scammers is shameful. I have just lost £800 to a lowlife called Bertrand Brown (Pharma Online) He informed me the shipping company Tulcsexpress which was also part of the scam would not post my parcel until i paid another $450, I refused and he simply replied well you have lost your money. Its a shame for good sellers but i will never buy from India mart again as they could not care less who gets scammed

    1. indiamart

      Hello Sean,

      We regret for the inconvenience caused. We have raised a ticket(Id:3298557) to resolve the issue.
      Please let us know if you require any other help.

      1. Sean

        I have heard from the seller only to rub salt into the wound by saying I should pay him $450 for a security ticket. I contacted the couriers “Tulcexpress” and they claimed i cannot pay by card but will have to pay the seller and they will refund me the $450 although the seller was unaware of this at the beginning. I have submitted all the evidence proving that this seller and Tulcexpress are a scam. This man Bertrand Brown and his company Online Pharma has stolen £800 off me and indiamart has done NOTHING!!!! I am so angry Indiamart give you the leads, you get scammed by their leads and then they wash their hands of it. If this is Indiamarts way of solving the situation by getting this thief to taunt me then they are very unprofessional. I shall not leave this.

        1. indiamart

          Hello Sean,

          We regret for all the inconvenience. We have taken action against the seller and removed their listing from IndiaMART. Thank you for letting us know about the fraud.

          Please let us know if you face any other problem.

  4. Sunil

    I have ordered 100 kgs of Glassbeads from Ushma Glass beads, Surat Gujarat. The owner Mr.Navin Tiwari first asked me to deposit the payment in his savings bank account and then refuse to deliver the product and even refuse to refund the money paid. He is rude too. Such suppliers should be blacklisted.

    1. indiamart

      Dear Sunil,

      We regret for the inconvenience caused. We have noted you concern and our team will reach out to you for resolving your issues.

      Please let us know if you need any other help.

  5. Ranjan

    India Mart is very good friendly web site through which an unknown person meet and Mart easily. Through which I had buy Some jemstone from KOLKATA Mr Zakir Ali. Very good person. Total purchase worth was 85 thousand. He provided me real and original gemstone afer GSI testing.
    One time again I want to say thanks both India Mart and Zakir Ali too.

    1. indiamart

      Hello Ranjan,

      Thank you for writing to us. We are glad that we could help you fulfill your requirements.

      Please let us know if you need any help.

  6. Sehomi

    I bought pills from this supplier :Arjun Patel
    Bios Technologies, F, Kerma Estate, Ahmedabad, Gujarat, India-380001, +91-8048875685, pharmaceuticalsmedocal@gmail.com, https://www.indiamart.com/biostechnologiesgujarat/

    He said i should pay with paypal because indianmart doesn’t support international transations, after payment (130$), he took one month before sending the parcel and promissed me on whatsap that he will send me exactly the products displayed on his page. I got the parcel yesterday and the pills are completely differents from what we agreed, it looks poorly manufactured and dirty. Instead of orange colored, he send white and red pills.

    Now I’m trying to contact him and he is no more responding to me.

    1. indiamart

      Hello Sehomi,

      We have duly noted your concern. Our executives will contact you shortly for your problem.

      Please let us know if you need any further assistance.

  7. Ankit

    i had paid money to your supplier
    apna scientific supplies
    channai
    he took money from us ,and not providing product since 1.5 years
    what type of help i can get ?
    details and proof we have

    1. indiamart

      Hello Ankit,

      Thanks for writing to us. We have duly noted your concern. Our executives will contact you shortly to resolve your problem.

      Please let us know if you need any further assistance.

  8. Nripesh

    I have recently made a requirement about SETU Sugar Soilder tablet but you have given me contacts of other tablet supplier.

  9. Kriti

    I bought noodle maker machine from Glow Shine, Kolkata.
    Firstly products arrived in a very very bad condition all rusted. Before making the payments i was informed the installation will be done within 2days after the products arrival. But its been a week, there is no sign of installation.
    I have called the owner Mr.Vicky Singh many times, to solve my problem, he is a very very rude person. He has told flatly on my face i have delivered the product that you wanted and now its not his responsibility how the products arrive and at what conditions.He has also threatened me that I could go and complain anywhere it does not matter to him.
    He is a very rude and irresponsible person.
    I suggest no one ever does any business with him.
    I am stuck with the rusted machine and still waiting for installation because i have made all the full payments.

    1. indiamart

      Hello Kriti,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

  10. Bernadett

    AVOID this company as they are keep lying about the products that are ready for collection but it is never ready, the number they have doesn’t work all doggie, we paid for a trial order but never received the items! Really difficult to deal with they should not be here! 8.
    Company
    :
    Nexgen Chemical
    Contact Person : Azimuddin Shaikh
    Contact Number : +(91) -8048414055
    Designation : Export Director
    Address : Office 10, 2/3, Rahat Nagar, Sewri Cross Road , Mumbai – 400031
    City/ State : Mumbai / Maharashtra
    Country : India India
    Email : nexgen.chem@gmail.com
    Website : https://www.nexgenchemical.in/

    1. indiamart

      Hello Bernadett,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

  11. Vincenzo

    how can a thief go unpunished by continuing to sell on your site?
    i have buyed from gallium pharmaceuticals private limited
    ceo
    Nitin N Bhagwat
    have take money and not have sent goods
    scammer

    1. indiamart

      Hello Vincenzo,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

  12. Sanjay

    Dear Indiamart,

    I am receiving unwanted calls even when I don;t post any requirement. Please refrain from such calls, these are too much disturbing. I would only want to receive calls when I place some requirements. Some vendors, just come to know what I browsed and they start calling. We will never entertain such unwanted calls and finally will delete profile from India mart. Can you check how some vendors get information about my browsing.

    Thanks

    1. indiamart

      Dear Sanjay,

      Thanks for sharing your concerns with us. We help users fulfill their requirements by connecting them to relevant sellers on our platform. We apologize for the inconvenience caused to you. If your requirement is fulfilled, click here to delete your buy requirement. After deleting your requirement, you will not receive any calls for that requirement.
      If you want to Permanently Stop the calls from IndiaMART. Please refer disable your account for detailed information.

      Please let us know if you need any further assistance.

  13. 90677482

    All

    Avoid the retailer Mohammad Ramzan Bhat & Sons (zaffarhussainbhat@gmail.com).
    Zaffar Hussain bhat
    Director/Boss
    MOHAMMAD RAMZAN BHAT & SONS (Since.1972)
    E-32,3RD FLOOR, LAJPAT NAGAR-PART-2,
    NEW DELHI-110024.
    MOBILE NO:- 0091- 9811081262
    TEL/FAX:- 0091-11-41721822
    EMAILS :- zaffarhussainbhat@gmail.com
    zaffarbhat@yahoo.com
    Url website :- http://www.ramzanbhat.tradeindia.com/
    http://www.indiamart.com/mohammadramzanbhat-sons/

    He takes your money, then admits he is unable to manufacture the goods. A complete con artist.

    1. indiamart

      Hello,

      Thanks for writing to us. We regret the inconvenience caused. We have duly noted your concerns and will analyse the issue on priority.
      If you have any other concerns or suggestions please write to us at customercare@indiamart.com

  14. Nithin

    The seller, Horatti Impex Private Limited is biggest fraud company I request all my fellow buyers/sellers not to trade with them. We have supplied an spices (Cashew & Cardamom) worth 25.5 lak and we have not even received a single penny till date. The owner of the company Mr. Nagaraj is biggest fraud he is currently absconded. I request indimart to take their listing so that you can save fellow innocent suppliers. If you need more proof on this you can contact me one my phone **********.

    1. indiamart

      Dear Nithin,

      We wish to inform you that your concern has been resolved successfully and relevant information has been shared with you by our executives.

      Please let us know if you need any further assistance.

    2. indiamart

      Hello Nithin,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis. We also have a Payment protection program to help buyers and sellers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com.
      They will assist you in resolving your concerns.

  15. Ishita

    The seller, star scientific instruments, highly unprofessional, rude and fake. Ordered an incubator through indiamart, they sent a defective product, i had to pay courier charges to recieve it, then again to send it back and again to receive a replaced product, only to find it defective again. The owner is abusive when confronted, used foul language and refuses to take the incubator back

    1. indiamart

      Dear Ishita,

      We wish to inform you that our team has tried to connect with you but we have not yet received all the information/ documents from you. We request you to submit the required information/ documents.

      Please let us know if you need any further assistance.

    2. indiamart

      Hello Ishita,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis. We also have a buyer protection program to help buyers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com.
      They will assist you in resolving your concerns.

  16. NKTomar

    I wish to lodge a Complaint against DG Windows Solutions Rithala Pitampura New Delhi branch from whom we have installed UPVC doors & Windows. It’s just 2months & the window locks are not working & door glass is coming off. The receptionist Madam Madhu Tiwari does not respond to calls messages or visits. Kindly help

    1. indiamart

      Dear NKTomar,

      We wish to inform you that your concern has been resolved successfully and relevant information has been shared with you by our executives.

      Please let us know if you need any further assistance.

    2. indiamart

      Hello NKTomar,
      Thanks for writing to us. We have duly noted your concern
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com.
      They will assist you in resolving your concerns.