How does a buyer provide feedback/rating to a seller listed on IndiaMART?

A buyer can provide his feedback to IndiaMART through responding on the feedback emails.

Buyers can share seller feedback as well as their feedback about overall IndiaMART experience through these emails, by clicking on the corresponding mode of completion.

The buyers can also write to us in case of any concerns at customercare@indiamart.com or contact us directly at 09696969696.




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6 Comments

  1. NKTomar

    I wish to lodge a Complaint against DG Windows Solutions Rithala Pitampura New Delhi branch from whom we have installed UPVC doors & Windows. It’s just 2months & the window locks are not working & door glass is coming off. The receptionist Madam Madhu Tiwari does not respond to calls messages or visits. Kindly help

    1. indiamart

      Hello NKTomar,
      Thanks for writing to us. We have duly noted your concern
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com.
      They will assist you in resolving your concerns.

  2. Ishita

    The seller, star scientific instruments, highly unprofessional, rude and fake. Ordered an incubator through indiamart, they sent a defective product, i had to pay courier charges to recieve it, then again to send it back and again to receive a replaced product, only to find it defective again. The owner is abusive when confronted, used foul language and refuses to take the incubator back

    1. indiamart

      Hello Ishita,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis. We also have a buyer protection program to help buyers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com.
      They will assist you in resolving your concerns.

  3. Nithin

    The seller, Horatti Impex Private Limited is biggest fraud company I request all my fellow buyers/sellers not to trade with them. We have supplied an spices (Cashew & Cardamom) worth 25.5 lak and we have not even received a single penny till date. The owner of the company Mr. Nagaraj is biggest fraud he is currently absconded. I request indimart to take their listing so that you can save fellow innocent suppliers. If you need more proof on this you can contact me one my phone **********.

    1. indiamart

      Hello Nithin,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis. We also have a Payment protection program to help buyers and sellers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com.
      They will assist you in resolving your concerns.

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