Indiamart Customer Care Services

You can contact us at 09696969696 or write to us at customercare@indiamart.com.

Our Customer Care executives will assist you in resolving your concerns.

  • You will get acknowledgement for your e-mail within 30 mins
  • In office hours, your call will be answered within 10 secs

*Resolution time for your problem will depend on the issue type and its nature.

Click here for more Information.

This image has an empty alt attribute; its file name is image-7.png




Was this article helpful?


Related Articles

Leave A Comment?

344 Comments

    1. indiamart

      Dear Concern,

      Thank you for connecting with us. Request you to follow the steps mentioned in the article to sell your products on IndiaMART.

      Regards!

    1. indiamart

      Dear Tushar,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Neeraj,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

  1. Sanjay

    The enquiry posted by Sagar Sth, is fake, the person neither receiving a call nor active on whatsapp

    1. indiamart

      Dear Sanjay,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

  2. Anonymous

    We , Fluid Pumps and Equipment India Pvt Ltd are unable to log in our account. Earlier We had also problems in consuming domestic buy leads. Please look into this complaint and resolve the issue immediately

    1. indiamart

      Dear Concern,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

  3. Anonymous

    I had posted a requirement on Indiamart for hydraulic manual pallet stackers and among other suppliers, I was approached by a person on call as well as on Whatsapp chat, by the name of Pankaj Kalra, from a firm called Loadmech Engineers. We were in a hurry to get the stacker as a particular despatch of our steel units, urgently depended on it. He offered us a good deal and we purchased one such machine under one condition that it’s delivery be done in 2 days. The total amount including 18% GST, came to ₹24,780, out of which 60% (₹14,868) was paid as advance. He offered a bill of purchase, but has been avoiding a proof of despatch that we’ve been constantly asking him for. The product was supposed to reach yesterday but Pankaj or anyone from Loadmech hasn’t called us back even once, despite our repeated attempts to reach him through calls and Whatsapp.
    Please consider this issue extremely urgent and kindly get this firm to provide a proof of despatch, and at least return our calls.
    Something seriously doesn’t feel right about this company.

    Seller details:
    Contact person- Pankaj Kalra- 981XXXX353
    Company Name- Loadmech Engineers.
    Company Address- Plot No-27/1 GurXXXXXXX XXXXial Area,
    Faridabad, Haryana, Pin-121011.
    GSTin- 06EVIXXXX1ZG.
    PAN NO- EVIXXXX05L.
    Account Details:-
    Account Name- LOADMECH ENGINEERS.
    Account NO- 3762XXXX53.
    IFSC CODE- CBIXXXX628.
    Branch-Central Bank Of India(Kheri Road Faridabad).

    1. indiamart

      Dear Concern,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

    1. indiamart

      Dear Raju,

      Thank you for reaching us. Request you to please follow the steps mentioned in the article to disable your account.

      Regards!

  4. Komal

    Dear please help me.

    complaint no. 4016177 (ticket ID )
    We have made payment to Jairag Polytech India Private Limited
    on 26th october of rs 109740 against our order of polycarbonate granules
    but we have neither received material nor our payment back

    We formally complained to INDIAMART on 01st december 2020 (4016177 (ticket ID ))
    but no action is being taken. we request to follow the party and help us getting
    our payment back.

    Regards
    Amit Kukreja
    Partner
    Rigga Industries

    1. indiamart

      Dear Concern,

      Team is trying to resolve the issue. Request your understanding and patience. Please be ensured the team will keep you updating the status of the case.

      Thank you!

  5. ANTONIO

    OLA QUERO COMPRAR O TDS Ii Termite and Bed Bug Detector MAS NÃO CONSIGO RESPOSTA ! COMO QUAL VALOR? QUAL CIDADE DO MUNDO ELE É FABRICADO? COMO FAÇO PARA COMPRAR?
    ULTIMANTE VOCES ME ENVIAM É SÓ PESQUISA E MAIS PESQUISA! EU NÃO QUERO SABER DE PESQUISA DO BOM OU MAU ATENDIMENTO ! EU QUERO É COMPRAR ESTE PRODUTO ! É TÃO SIMPLES ASSIM MAS VOCES DA INDIAMART SÓ COMPLICAM AS COISAS!
    OBRIGADO
    ANTONIO CARLOS

    1. indiamart

      Dear Lalit,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!