Indiamart Customer Care Services

Sorry we would be needing more information to resolve your query
You can contact us at 09696969696 or write to us at customercare@indiamart.com.
Our Customer Care executives will assist you in resolving your concerns.

  • You will get acknowledgement for your e-mail within 30 mins
  • In office hours, your call will be answered within 10 secs

*Resolution time for your problem will depend on the issue type and its nature.


Click here for more Information.

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241 Comments

  1. Dushyant

    My sales person is not in my contact at present, The primary no. mentioned in my account was of my sales person . I want to change it what to do.

    Dushyant Agrawal
    Amity Electronic corporation
    34- B krishna nagar
    Mathura. 281004
    99XXXXX961

  2. Syed

    Dealer ran away with my money and not accepting my calll o have payment recipe and invoice with me. How do I find Sunil singh

    1. indiamart

      Dear Syed,

      We hope that the issue has been resolved. If the issue persists then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      We will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  3. Bineet

    Shree Shyam industry vki Jaipur Rajasthan se Maine Oder Diya tha 16/09/2020 ko Jo abhi tak Raw material delivery Nahi kiya hai jiska payment Maine 32,750 Rupees kiya hai. Ab n to wo call recive Kar Raha hai Nahi delivery Kar Raha hai Ab hum kya kare ye Batayenge Nahi to mujhe majburi me F.I.R karwana parega

    1. indiamart

      Dear Concern,

      We hope that the issue has been resolved. If the issue persists then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      We will take care of it.

      Thank you!

  4. Ashok

    sir hamne laghu udyog vyapar me velvet pencil making machine ke liye 29.09.2019 ko rs.55000 google pay aur paytam ke dwara uanke bataye hue khate me pe kiya tha .aaj ek saal se jyada ho gaya na hi machichene diya aur na hi paisa de rahe hai …pahle bola ki sir diwali aa gayi hai ham aapko diwali ke baad machichene aapke pass bhej denge ,… uaske baad meri faktry me aag lag gayi hai thoda wait kariye sir holi se pahle kar denge bahut baat hone baad . uaske baad sair thoda time aur dijiye …. uaske baad lockdowan lag gaya baat hui to sab band bata diya .. ab call nahi riciv kar rahe hai please sir mera help kariye aur uanke khilaf karywahi kijiye…. Basic Information

    Nature of Business Manufacturer
    Company CEO Shubham Pathak
    Registered Address Word 15, Ratahara, Chhatrapati Nagar Hotel Landmark, Rewa- 486001, Madhya Pradesh, India
    Total Number of Employees Upto 10 People
    Year of Establishment 2018Company USP

    Quality Measures / Testing Facilities Yes
    Statutory Profile

    Banker IDBI BANK
    GST No. 23EXXXXXXX1ZZ
    Packaging/Payment and Shipment Details

    Customized Packaging Yes
    Payment Mode
    Cash
    Credit Card
    Cheque
    DD
    Online
    Bank Transfer
    Shipment Mode Shubham Pathak (Owner) mo. no. +919XXXXX063, +919XXXXX131, +9192XXXXX428

    1. indiamart

      Dear Ashok,

      We hope that the issue has been resolved. If the issue persists then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      We will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  5. Anonymous

    Jab renew jarwana ho 50 bar phone ata ha or payement lene ka bad koi dikhi nhi deta galat slah deke payment le jate ha top ma karwa dunga asa bolte ha apka ahmedabad ka banda ab dikhi bhi nhi deta ha

    1. indiamart

      Dear Concern,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

  6. Nitesh

    Gramin Laghu Udyog Vyapar main main paisa 2 lakh rupaye 7 February ko Apne check dwara unke khate mein transfer kiya tha aaj 8 mahine Ho Gaye office band kar diya hai main IndiaMART Dhruv gaya tha mera number India Marne diya tha Aaj Rone 8 mahine Ho Gaya Mera Paisa abhi tak nahin diya Aana machine Diya sar Unki kya aap uchit kaarvayi Kijiye aap log Vinod Patel sansthapak hai Gramin Laghu Udyog ka Usha pura kaam Kaaj Bharat Kumar Jiska mobile number hai 63XXXXX99 Sar Mera help kijiye ji aap log

    1. indiamart

      Dear Nitesh,

      Our team is in touch with you. Please be ensured they will take care of it. Let us know if you face any issue.

      Thank you!

  7. Naresh

    Hai Indiamart . i am looking to only manufacturer details in some products.is their any possible to this related needs with nominal price. i want manufactuer mobile number ,mail id,adress and who is right person to take decision maker in that manufacturing company.

    1. indiamart

      Dear Naresh,

      Thanks for choosing IndiaMART. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

  8. Anonymous

    Nakalank Digital India Pvt Ltd (Nakalank Microelectronics) has stopped answering calls after taking advance of about Rs. 2,00,000/-. ROHIT DHABI, the owner, even blocked our official nos and his team doesn’t respond to calls or msgs. This company seems fraudulent. Kindly look into it. Complaint registered with IndiaMART customer Care.

    1. indiamart

      Dear Concern,

      We hope that the issue has been resolved. If the issue persists then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      We will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  9. Anonymous

    Hey iam 1,60,000/-pay with India Mart . Seller is MM INDUSTRIES .seller is not pickup my call and not give any information about delivery.please help me

    1. indiamart

      Dear Concern,

      We hope that the issue has been resolved. If the issue persists then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      We will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  10. Th

    Sri Krishna Aqua Systems & Lab Equipments
    Chennai

    GST- 33JUxxxxxxxB1ZY

    4.0 /5 Verified Seller
    This company is not genuine.. That company is fraud

    1. indiamart

      Dear Concern,

      We hope that the issue has been resolved. If the issue persists then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      We will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  11. Deepak

    Last firday I paid 2000 rupees but faizan textiles not send me any confirmation pls call me from your side

    1. indiamart

      Dear Deepak,

      We hope that the issue has been resolved. If the issue persists then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      We will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

    1. indiamart

      Dear Hafiz,

      Thank you for highlighting the issue. We have asked the team to look into it. Let us know if you face any issue.

  12. 113321849

    Give me a correct costumer care number ..I think india Mart also make fruad to people don’t believe India Mart also
    .

    1. indiamart

      Dear Concern,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Mukesh,

      Thank you for reaching us. Our team has been in touch with you. Let us know if you have any concern.

      Regards!

  13. Rajesh

    i purchased VINSPIRE AGROTECH products and I pay advanced payments 10000 rupees and this seller not delivered my product and not refund my payment please help me

    1. indiamart

      Dear Rajesh,

      We hope that the issue has been resolved. If the issue persists then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      We will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

    1. indiamart

      Dear Ena,

      We have forwarded your request to the concerned team. Please be ensured they will connect with you.

      Thank you!

  14. MD

    We’ve need 7.5 kva dg set for construction work at azamgarh site ..
    So kindly give feedback as soon possible
    7976945045

  15. Vipin

    Hey iam pay with India Mart . Seller is P. S . Electronic .seller is not pickup my call and not give any information about delivery.please help me

    1. indiamart

      Dear Vipin,

      The issue has been resolved. Let us know if you have any concern.

      Thank you!

  16. Anonymous

    मशीन खरीदी थी कानपुर में शिवा नाम से प्रशांत नाम था यह दोनों पार्टनर में जॉब काम करते हैं और इनका रामा इंटरप्राइजेज के नाम से कंपनी चलाते हैं और यह हमको 62000 का मशीन दिखाइए मशीन चलती नहीं है मोटर सताने लगा दिया और 10 टन की मशीन बोले थे देने को तो उन्होंने दिया मुझे 5 दिन का और मेरा मशीन चलता नहीं है मैं बहुत परेशान हूं 2 महीना से हमको दौड़ा रहे हैं और इनके ऊपर कोई कार्रवाई कीजिए ताकि हम पूरा पैसा वापस करें अपनी मशीन लेकर जाएं हम 10 टन की मशीन चला कर दें बहुत बहुत मेहरबानी होगा हम बहुत परिवार से गरीब से कर्ज लेकर किया मुझे दो महीना तक इन्होंने परेशान किया

    1. indiamart

      Dear Concern,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

  17. Mnbmnb

    I have purchased PPE kit from indian textiles using indiamart payment link. Rs 4800 Money has been deducted from my account but it is still showing payment pending .your customer care number is not working. Kindly resolve this issue as I need PPE kits urgently

    1. indiamart

      Dear Concern,

      We hope that your issue has been resolved. If still the issue persists then fill the complain form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Concern,

      Our team is touch with you. Let us know if you have any concerns.

      Thank you!

    1. indiamart

      Dear Varun,

      Thanks for choosing IndiaMART. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

    2. indiamart

      Hello Varun,

      Please visit http://www.indiamart.com & search for your required product & preferred location. You will get a list of suppliers dealing in your product & the location as per your requirement. You can contact any of them to finalize the deal.

  18. Prasanna

    My payment is successful but the seller is not received money yet,So delivery is also delayed.Please take care of it.

    1. indiamart

      Hello Prasanna,

      IF you have used Pay with IndiaMART option, we will release the payment to seller once the delivery is made. This is for the protection of both buyer & seller against any fraud by either of the party.

  19. Anonymous

    I have been trying to contact since a week still not able to connect nor getting any reply on mail. I am a seller

    1. indiamart

      Dear Concern,

      Please share your concern with us by filling the form. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Anand,

      Thanks for choosing IndiaMART. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

  20. Anonymous

    I have purchased Rolex watch from time studio. But received damaged piece.TSA 10382. Where should I complaint to get the replacement. My contact number is 90XXXXX911.

    1. indiamart

      Dear Concern,

      Request you to please connect with the supplier for the exchange of the product.

      Thank you!

  21. Pankaj

    Someone else number is showing on my profile …i request you to change it and update mu number

  22. 31877552

    Giving wrong products very bad and very sad … dont buy from this…. very fraud products

    1. indiamart

      Dear Concern,

      We regret the experience you had. Request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id.
      Thank you!

    1. indiamart

      Dear Teja,

      We regret the experience you had. Request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

    1. indiamart

      Dear Concern,

      We regret the experience you had. Request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id.

      Thank you!

    1. indiamart

      Dear Pankaj,

      Thank you for highlighting the issue. We have asked the team to contact you. Please be ensured they will connect with you.

      Regards!

  23. Radhi

    No buylead getting convert. Waste of paying indiamart why ur suggesting small business people to enter into indiamart., Not properly verifing the buylead and just like that giving buylead information (if we called them simply customer saying not enquired).,am I paying for this kind of service., Yesterday two leads said not enquired (saying simple called indiamart) not lin 7 leads no 1 getting converted

    1. indiamart

      Dear Radhi,

      We are sorry for delay in response. We have forwarded your feedback to the concerned team. Please be ensured they will connect with you.

      Thank you!

    1. indiamart

      Dear Kuldeep,

      Thanks for choosing IndiaMART. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

  24. Anurag

    Sir, I have changed my business , your executive ce to me, he says we need updation of your business, but the problem is same

    1. indiamart

      Dear Anurag,

      Request you to please elaborate your concern so that we can assist you further. You can connect with us at 09696969696/ customercare@indiamart for earlier resolution.

      Thank you!

  25. Gaurav

    AMIT-FROM DELHI 9810144903..THIS IS FROD CO & MISBEHAVE TREAT TO OUR CO. IMPLOYE.PLZ DEPOT THIS PERSON.LEAD.

    1. indiamart

      Dear Gaurav,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thank you!

  26. Anonymous

    I have not registered in IndiaMART
    I received a parcel
    And an OTP and a call and a link from India mart
    Please look into the issue
    Indiamart employees never ask for OTP. Sharing it with anyone allows unauthorized access to your Indiamart account. Your OTP is Do not share with anyone.
    IndiaMART is committed to providing you uninterrupted services. Due to reduced staffing at our customer care centers you may experience increased wait time. We encourage you to use https://goim.in/lxw9dz1w or write to us at customercare@indiamart.com

  27. Anonymous

    I want to talk with customers care I did try many time to connect the call to 9696969696 but did not connect..
    Please improve your service

    1. indiamart

      Dear Sir,

      We regret the inconvenience. We have checked at our end the calls are getting connected with different operators. Request you to please try it again. You can also share your concern at customercare@indiamart.com. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Concern,

      Yes, Sahara Wire Product company is registered with us. Request you to please connect with us at 09696969696/ customercare@indiamart.com if you have any concern related to this company. Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Keshav,

      Thank you for reaching us. Please follow the steps mentioned in the article to change the mobile number.

      Regards!

  28. Anonymous

    A fraud dealer named Mohan Sharma gun house in Delhi had collected the payment and he had sent me a fake courier his sons name is Deepak Sharma ..they are biG fraud ..pls inform people

    1. indiamart

      Dear Concern,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thank you!

  29. Ronak

    i want to deactivate my paid service and when i try to contact your customer support the call doesnt connect

    1. indiamart

      Dear Ronak,

      We regret the inconvenience. We have forwarded this issue to the concerned team. Please be ensured they will contact you.

      Thanks!

    1. indiamart

      Dear Ganesh,

      BuyLeads will be allocated to you once your paid services get live. We have arranged a call back from the team. Please be ensured our team will connect with you.

      Thank you!

  30. Mahesh

    the customer service contact is not working!! its not the good service offering to customers!!

  31. Gaurav

    I was stop our paid services from May 2020, But Now (30th July 2020) Auto debit Amount of my Bank Account, Without my knowledge, how bcan you do this without any confirmation/ Discuss, Auto debit Amount. Very shameful to you, .. I request please Return my Amount to same account, Before I take any legal Action…

    Gaurav Sadana
    Super Floorings & Interior
    +919999886939

    1. indiamart

      Hello Gaurav,

      We have noted your concern. Our team will contact you to get your issue resolved.

  32. Divya

    Hello i want to register for add. Service please call me. On my number. 9907497400

    1. indiamart

      Hello Divya,

      Our sales team tried to call you multiple times but could not connect. Please do not miss any calls from our team if you wish to know details on paid services.

  33. Anonymous

    Dear sir ,mam
    Mam hamne nand bed wale se 2 bed sheet aur ek dininng table cover liya tha 15 dino se na tracking di aur na ek orang bed sheet mil payi
    Ek white bed sheet mili h wo bjo ghatiya h bilkul
    pH kro to koi response nhi milta h

  34. Anonymous

    Hello,
    I am getting requirements of the products I’m selling but unable to contact any one of them.
    As there is no phone no.or mail id.
    Help me contacting them.

    1. indiamart

      Hello,

      If you need to see the contact details of the buyer, you need to purchase that buylead. Or you can also subscribe with any of IndiaMART paid services.

  35. Dinesh

    Getting miscommunication leads. Client is asked for nano spray. In buylead its display nano boom barriers.. buys leads are getting wasted…

    1. indiamart

      Hello Dinesh,

      We regret for the inconvenience caused. We have noted your concern & will work to improve the lead approval process.

  36. Rawat

    By Indiamart Platform Supplier. Advance Paid But Product Not Delivered

    1. indiamart

      Hello Rawat,

      Please fill our complaint form if you wish to register a complaint against the supplier. Our team will look into the issue & try to resolve.

  37. Ujjwala

    Pl change my mobile no from 9421936797 to 9004071411 as my old no is not in use.

    1. indiamart

      Dear Ujjwala,

      Kindly click here and follow the steps mentioned in the article to make the changes.

      Thank you!

  38. Jaga

    Advanced some money to a indiamart seller but he did not give me items..
    Now he is not answer my call and msg…

    1. indiamart

      Dear Karan,

      Thank you for reaching us. For Product delivery details request you to connect with the supplier directly as IndiaMART do not play any role in product delivery.

  39. 104091709

    Sir muze soyabin oil ka biznes krna he mra n8999250381 btao kase kru

  40. 104997932

    Hi there…
    We would like to sell our product through India mart.We have been manufacturing kids wear for the part 18 years .we are supplying it over 4000 shops all over Kerala, tamilnadu and Karnataka.
    We would like to extend our business through India mart . We are not able to reach to your customer care number or any agent. We are currently situated at Coimbatore. Please do contact us at 9895483622 So that we could start our business with you.
    Regards

    1. indiamart

      Hello,

      We have noted your request. Our sales team will contact you & discuss regarding the opportunities provided by IndiaMART paid services.

  41. Mohammed

    I had a deal with one of your supplier. Literally he cheated me and took my money. Now he is not even concern about the money. When I ask about he will tell me to wait 45 days. Now it’s more than 4 months. I just sended the money in half n hour of the deal. Now he is telling me to wait for 45days to return the money as a cheque!!!!! We are not that much fool to believe him more. So I need a solution or I need your application support to make that guy understand it’s not good to do this kind of cheating again to any of the customers. I need a help really.

    1. indiamart

      Hi Mohammed,

      Please fill our complaint form. Our buyer-supplier conflict team will look into the issue & take appropriate action.

  42. Smarty

    Sir I am indiamart buyer, I paid the cost of machine but suppliers not give machine..now payment done almost 1 year Pls help me sir..

    1. indiamart

      Hello Smarty,

      We have raised a ticket(Id: 3733203) to resolve the issue. Our resolution team has asked you certain details on e-mail to take this forward. Please provide the details as soon as possible.

  43. Ritu

    I had placed an order with your verified seller MG overseas of Firozabad…The Order was placed on 28 May 2020 and was dispatched on the same day as per the seller. I was told my package will be delivered to me within 3 to 4 days but it’s been 16 days now there is no update on it. I have been Calling the seller every day but they are not responding…They are just giving me reasons that there is some problem with the transporter and then they are not responding further.. I want to register a complain against MG overseas of Firozabad and want the status of my package I have made the payment in advance..Please help me get my package..

    1. indiamart

      Hello Ritu,

      Please fill out the complaint form. Our buyer-seller conflict team will work on the issue & try to resolve the issue on priority.

  44. Gautam

    सर मे indiamart apps से भुगतान करता हूँ किसी मेनयूफेकचर या कम्पनी को तो मेरे साथ धोखा तो नहीं होगा

    1. indiamart

      Hello Gautam,

      For secured transaction, we suggest you to use our Pay with IndiaMART service. Please click here to get to know the steps for making payment through IndiaMART

  45. Sunny

    India mart registered dealer has cheated taken ful advance payment knw he is not sendng material nt answering the call how can i get my money back

    1. indiamart

      Hello Sunny,

      If your problem is not resolved yet, please fill the complaint form. Our buyer-seller conflict team will try to resolve it

  46. Rajeev

    I want to purchase a examination delivery table for my hospital. Plz give me perfect advise so that not any dealer could not fraught me.

    1. indiamart

      Hello Rajeev,

      Please visit http://www.indiamart.com & search for your required product. You can check the verification symbol given to the seller which indicates trust.
      Please click here for more details.

  47. Amit

    How do I get money back from fraud Seller. Took full money in advance, and now ignoring my calls.

    1. indiamart

      Hello Amit,

      We regret for the inconvenience caused. Our buyer-seller conflict team is working on the issue on priority. Your ticket id for the issue raised is 3692255.

    1. indiamart

      Hello Firoz,

      Please refer Deactivate My Account article to close your IndiaMART profile. Follow the step mentioned in the article through desktop/laptop. Please let us know if you need any further help.

    1. indiamart

      Hello Sunil

      Please fill the complaint form for which a button is given “Complaint Form” in the complaint article. Our team will work on the issue. Please let us know if you have any other concern.

  48. Basavaraj

    Good evening,
    My self Basavaraj Angadi, from Gulbarga Karnatak state, Regarding the mail I inform you
    that , my new car accessories requirement ,i was searched and found dealer contact number from
    the indiamart. Supplier Vendor of MD Car King( Prop of Mr MD Faran) , same day (on
    9/1/2020@10:17am, I discussed to the Mr Faran as per my requirements list ,shown as below .
    Vachile : Ford
    Model : ECO sports Titanium 2019 new .
    Requirements list:
    1) ABS Front and Rear bumper
    2) Stepney cover
    3)Spoiler
    4) Door viser
    5)Wheel Arches
    6)Side Beading
    7) Lower Window Garnish
    8) Foot rest both side(Left & Right)
    9) Reflector light both matrix type
    Above mentioned my requirement list I sent him, the same he sent me my images and
    price list on date of 10/01/2019,@6:34pm, as below shown list.

    Ford

    Model : ECO sports Titanium 2019 new . Quotation
    Srlno Description Price
    1 ABS Front and Rear bumper 8000
    2 Stepney cover 3000
    3 Spoiler 1300
    4 Door viser 800
    5 Wheel Arches 3500
    6 Side Beading 1000
    7 Lower Window Garnish 800
    8 Foot rest both side(Left & Right) 5000
    9 Reflector light both matrix type 1700
    Total 25,100
    after discount 22463.88

    Along with the quotation and finalized amount of 22463/- Rs . paid by online link of Indiamrt
    http://pwim.in/PQXOLMe . by the his instruction ,

    1)Vendor (Mr faran) confirmed After receiving the payment on date 12/1/2020 @9:36 pm.
    2) Vendor informed me, material will dispatch within working 3 days from the date of
    12/1/2020. So I said Okay.
    3) On day of 4th ,& dated 17/1/2020 I called him what about material dispatched details , vendor
    said ,its need still 3day .
    4) I informed to the vendor before packing send me all images as per the list , then he said Okay
    and after packing sent me imges ABS bumper ,stepney cover,door viser ,side beading ,lower
    garnish, foot rest ,only . but in that Srl No of “1”( ABS fornt and rear bumper is different, so I
    called him told , sent one images is different against of what I selected one so clarify and confirm
    me, then he said Okay will will exchange and send corrected one .
    5) I realy feel bad and raised complaint to Indamart complaint NO-3496009, vendor delayed to
    dispatch the material .
    After receiving customer complaint from indiaMart ,vendor confirmed dispatched date
    20/1/2020 @11:32 pm by VRL transport ,
    Total 3 Boxes Received day by day on 30/1/2020@7pm to destination to my place checked all items as
    per the, description ,speciation.
    Found Vendor Mismatch items sent. Without confirm me . mentioned as below

    Ford

    Model : ECO sports Titanium 2019 new . Quotation
    Srlno Description Quality/ product

    Accepted ,”YES” OR ” NO” Reason of “NO”

    Remarks

    1
    ABS Front and Rear
    bumper NO He sent different one

    imges
    attached

    2 Stepney cover NO

    Not at done proper paint
    work

    imges
    attached

    3 Spoiler Yes ( Good Product)
    4 Door viser Yes( Good Product)
    5 Wheel Arches NO Not at as per the images

    imges
    attached

    6 Side Beading No Part Sent diferent vehicle
    imges
    attached

    7 Lower Window Garnish Yes ( Good Product)
    8
    Foot rest both side(Left &
    Right) no Part sent diferent vehicle
    imges
    attached

    9
    Reflector light both matrix
    type no received defective part

    imges
    attached

    After receiving the defective and mismatch items ,I totally upset and called to Mr Faran what is
    this again you did mistakes on my accessories , he said we will rectify it ASAP,but I m already fedup on
    vendor ,better now refund is best open he not able to full fill customer order .
    Communication details of imges
    Image No -1- says that ,payment paid and deducted amount from my account

    1. indiamart

      Hello Sir,

      We apologize for the inconvenience caused to you. Please refer Complaint-Registration article and fill out the complaint form. We will work on resolving the issue on priority. Please let us know if you have any other concerns.

  49. Premnath

    Hi.

    I purchased pen for promotional activity for my company from giftblitz.. there service is very wrost & pen quality also not good they cheated.. pls indiaMart don’t promote this people

    1. indiamart

      Hello Prem

      We apologize for the inconvenience caused to you. Please fill out the Complaint Form given in the above article for which a button is provided if you have not already filled. We will work on resolving the issue on priority. Please let us know if you have any other concerns.

  50. TNanaji

    I send my money from phonepe on 12.01.2020 via India mart payment. But the seller said that he didn’t get the money.please refund or send

    1. indiamart

      Hello TNanaji

      We regret for the inconvenience caused. Please fill out the complaint form given in the above article for which a button is provided if you have not already filled. We will work on resolving the issue on priority.

  51. Lalam

    I have sent Rs:9500/- to this phone no 9925880483 on 02.01.2019 through Indiamart payment .But the seller said that he didn’t get the money.Already I have informatie to you my request is that please return my money.I don’t want transaction with India Mart.

    1. indiamart

      Hello Lalam,

      We regret for the inconvenience caused. Our team will contact you shortly for more details and proofs in order to be able to resolve the issue.
      Please let us know if you need any other help.

      1. indiamart

        Hello Lalam,

        As communicated to you, we have received the payment and same has been refunded to you with seller confirmation.You get back the refund in 5-7 days.

  52. Nithannga

    I try buy to buy LED bulbs raw materials from Jai Sai Light Industries , Jaipur Rajasthan. After payment they can’t make update , they don’t want to reply call or WhatsApp message , it’s 6 days after payment ….can you help to get back the money . If they don’t have goods why they called me and asked my to buy goods …. please help , i cant waste time anymore 🙏🙏🙏

    1. indiamart

      Hello Nithannga,

      We regret for the inconvenience caused. We have noted your concern and our team will contact you soon for more details and will try to resolve the issue.

      Please let us know if you need any other help.

  53. Jiten

    I purchased an item vide order number 12538. I received wrong item instead if I ordered. Request return the same

    1. indiamart

      Hello Jiten,

      We request you to please coordinate with the seller for the replacement/return.
      Please let us know if you need any other help.

      1. Adrar

        Sar mai patna se ek indiamart ka shath led bulb le raha tha 1 year un ka shath kaam kiya un ka Maal shi nhi de rahe hai ab mera return v nhi de rahe hai

        1. indiamart

          Hello Adrar

          We have noted your concern. We will try to resolve the issue at earliest.

  54. Abdul

    I m trying 4 monty to purchase a product from indiamart .Mr.Rajesh sending products from Paras enterprises not even responding any time.very worst responsibility i have received from him.so if likewise happening how will i refer or purchase product from indiamart

    1. indiamart

      Hello Abdul,

      While we always recommend our sellers to promptly respond to buyer enquiries, sometimes they may not do so due to multiple reasons. These may be lack of time or they may not provide service in your location or may not deal in the specific product/model that you need. In such cases, you must reach out to other sellers dealing in your required product(s). Alternately, you can simply post your buy requirement and we will send you more seller options. We also share your requirement with sellers, who will contact you immediately.

      Please let us know if you have any other concern.

    1. indiamart

      Hello Pedduri,

      IndiaMART does not provide any delivery services. Please check with your seller for the details.
      Please let us know if you need any other help.

  55. Zeeshan

    Am hunting tropheus moori till last month lot of contact number u send me during this month but no one is genuine seller over here dey are talking with me so roudly..indiamart is fake either u said dey all are certified seller but no one is certified. Thank you to give me a Great experience

    1. indiamart

      Dear Zeeshan,

      We regret for the inconvenience caused. We have noted your concern. Our executives will contact you to get details of the problem you faced.

      Please let us know for any further assistance.

  56. Gagan

    I posted a query regarding stainless steel pipes mentioning random sizes.
    A supplier of India Mart named sanjivini from Mumbai contacted me from mobile no. 9137427698
    And asked for sizes, thickness etc.

    I told him that nothing is final I just want estimated price in starting….

    But he started using abusive language….
    Instead of using such cheap language, he can simply say that we can’t give u rates unless you gives us sizes.

    If India Mart recommends such cheap suppliers then I am sorry to say that buyers trust on India Mart will lose…

    I have recording of conversation between us for your reference…

    1. indiamart

      Dear Gagan,

      Thanks for writing to us. We regret for the inconvenience caused. We have noted your concern and our executives will contact you for more details for the same.

      Please let us know if you have any other concerns.

    1. indiamart

      Hello Afridi,

      IndiaMART does not take care of the shipping. You need to check with the supplier who is providing the product you require regarding the delivery and its charges.

      Please let us know for any other information.

  57. Tulsipandey

    मैंने इंडिया mart se ak dress book ki thi but booking करते समय जो डिजाइन दिखाया गया था उसे न बनाकर कुछ और बना दिया गया एडवांस भी उसी डिजाइन के लिए दिए गए थे जब नहीं बन पा रही थी तो मुझे inform krnarha kuch bhi बनाकर एडवांस फसाकर मुझे ड्रेस लेने पर मजबूर होना पड़ा highly dissatisfied

    1. indiamart

      Hello Tulsipandey,

      We regret for the inconvenience caused. We have noted your concern and our executives will contact you soon to resolve the issue.

      Please let us know for any further help.

  58. Ravi Rajan

    Hello sir. I’m Ravi Rajan Advocate I Placed a order for Stainless Steel Name Plate and full payment done in advance to M/s Neel giri Colour Lab , A-14 near Rajadoot Hotel jungpura New Delhi 110014 prop. Mr Rajesh Jain . He courier my order to my address but courier no deliver in my address by some reason . I have no courier receipt or Docket no for it’s tracking . I call to mr rajesh jain mob no. 9312275658 but his mob no switch off continue last one week . So I can’t contact his for courier tracking no . Please provide me courier receipt if courier return back please re courier in my address .

    1. indiamart

      Hello Ravi,

      Thanks for writing to us. We have noted your concern and our executives will contact with soon to resolve your problem.

      Please let us know if you need any other help.

  59. Amit

    Sir Maine galti se indian mart me login kar diya hai jisse hamre phone per call aa rahi hai ki machine lena hai my biodata name -amit kumar main paint technology se diploma kar raha ho please sir esse hamara phone no hata do

    1. indiamart

      Hello Manisha,

      Thanks for writing to us. We regret for the inconvenience caused. We have noted your concern.

      Please let us know for any other concern or query.

  60. Durgesh

    DEAR SIR,

    PLEASE ARRANGE TO SEND LIST OF MANUFACTURER TOOTH POINT ADOPTOR IN INDIA.

    1. indiamart

      Dear Durgesh,

      Please refer Search for a Product article to post your requirements or search for relevant suppliers for your requirements.

      Let us know if you need any further assistance.

  61. Nik

    I ordered material from M G Cable Industries. I was promised delivery within 2 days but it has been more than 10 days that the order is still pending.
    I paid 50% advance along with Purchase Order, but still have been getting false promises regarding dispatch of all material.
    Highly unreliable company.

    1. indiamart

      Hello Nik,

      Thanks for writing to us. We have noted your concern and our executives will reach out to you shortly to resolve your problem.

      Please let us know if any other assistance is needed.

  62. G.

    Hello
    I’m Mr Shahid from Bangladesh. I’m a businessman. My business medicine related so I’m interested 1 product buy” Keto Soap “2000 quality first time. Please give me sample if possible and give me lowest price and what type of payment system and shipment details. Please urgent reply in my email” gmshahidulislam@gmail.com and direct call or WhatsApp number +8801819026345

  63. Suraiyya

    I want to return the material because it is not fullfill my requirement I am expecting steel body part of the jupiter bike and they have given me fiber material

    1. indiamart

      Hello Suraiyya,

      We have noted your concern. Our executives will contact you shortly to resolve your issue.

      Please let us know if you need any further assistance.

  64. Arvind

    Please cancel company name MODI INDUSTRIES, company address from my india mart account. email is also wrong . Delete it or cancel my account under my mobe ni. 9377937973. All searches are personal searches not connectd to this company.
    Regards

    1. indiamart

      Dear Arvind,

      Please refer Change Company details article to update your company information.

      If you wish to deactivate your account with IndiaMART, please refer the steps given in Deactivate My Account article through your desktop/laptop.

      Please let us know if you need any further assistance.

  65. Kiran

    Hello sir
    i m Kiran . we made a payment by online for a indiamart product list. company name is national industries .. they send me a invoice for 10000 rs i made payment to them. they are not answering to mails or mobile calls.. i doubt this is fradulent company? or am i cheated by them.
    i can mail my transaction and mail details about this company name National industries , Ahmedabad
    National Industries
    Ahmedabad, Gujarat
    |
    GST
    24AAJFN7215M1Z0
    Call 08048843054
    Row House Tohid Park 1 32 And 33 6, Fatehwadi, Near Nasim Parlour, Sarkhej,
    Ahmedabad-380055, Gujarat, India
    Get Directions

    Harun Ajmeri (Partner)

    1. indiamart

      Hello Karan,

      We regret for the inconvenience caused. We have noted your concern. Our executives will contact you soon for resolving your problem.

      Please let us know if you need any further assistance.

  66. D

    Customer care perssonel is very much dynamic for her communication and informations regading to find out the nursery & suppler of plants

  67. Shailendra

    I want rate the seller Noble Agencies for his wrong communication & cheating. Ki sly help where to rate.

    1. indiamart

      Hello Shailendra,

      Please follow Rate a Seller article to provide ratings as per your experience with them.

      Let us know if we could be of any other help to you.

  68. Ramesh

    Dear Sir/madam
    This is bring to your notice my name ramesh from Bangalore I posted I have old Nate’s five rupee and sam body called me regards buyer from India Mart he say you want to sale note first u have to mamber in India Mart u have pay 3000/- RS I paid but he blacked my WhatsApp number and he didn’t answer his name chandan
    his used India Mart name I share account number and his mobile number 9632633978
    This account number
    INDIAMARAT
    AC NUMBER
    20197976645
    IFSC CODE
    SBIN0007982
    This person used ur company name India Mart come to bad name

    1. indiamart

      Hello Ramesh,

      Thanks for writing to us. We have duly noted your concern. Our executives will contact you shortly to resolve your problem.

      Please let us know if you need any further assistance.

  69. Mohan

    Hi,

    I wrongly updated my mobile as 9865734715.

    Right one is 9865734751

    Pls correct and resolve this issue.

    Kindly don’t FWD any message wrong mobile no

    From
    Mohan kannan
    98657 34751

  70. Chanchal

    My number is 9816344464 but I mistakenly sent some other number so plz help me in that to recorrect my number thanks

    1. Ramanathan

      I need continer loads of aluminium screws for UK direct from factory.

    1. indiamart

      Hello Suresh,

      We regret for the inconvenience caused.
      Please refer Deactivate my Account article for deactivating your account.

      Let us know if you need any further assistance.

  71. Jaswin

    Why my number display on civil hospital zirakpur Im gonna take your md in court there is no civil hospital in zirakpur why you displayed my number fix this asap sob Indian Mart…..

    1. indiamart

      Dear Jaswin,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

  72. Leoferrer

    Hello Indiamart,
    I have sent several emails to Somi Pharma & Sopan to verify or follow up if they already received my order, but I havent receive any response. Kindly help me.

    Thank you

    1. indiamart

      Hello Leoferrer,

      Thanks for writing to us. We have noted your concern. Our executives will connect with you shortly for resolving your issue.

      Please let us know if you need any further assistance.

  73. Vinayak

    I want to deactivate my account because without my any requirement of product the service provider and seller r calling me and messaging me I have not search any product but then also it’s been done but how is this possible

  74. Marven

    Hey guys ,

    Someone has ripped me off and taken my money can you lease help me in retrieving this money back .

    I should not be getting ripped off , this is not a good feeling .

    Thank you
    Regards
    Marven

    1. indiamart

      Hello Marven,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

  75. Dhanabal

    Dear Sir,
    My name is Dhanabal. My mobile number is 9043071571. I have ordered two numbers of G trap mosquito killer and paid Rs.1700 in online yesterday. Payment ID is 198631. I contacted the distributor. He said that I did not register any product in Indiamart so cancel the order. I contacted the customer care executive and explained in detail but there is no response. Please cancel my order and refund money to my account. If you have any doubts call me.

    1. indiamart

      Dear Sir,

      As the online transaction was incomplete, you did not get the product. Seller wanted to confirm the model and then will deliver it to you.
      Thanks for your patience. We are closing the ticket from our end.

    2. indiamart

      Dear Dhanabal,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

    1. indiamart

      Hello NANOO,

      Please refer update mobile number article to change your number.
      For any further assistance,You can search for your query on our Help Portal or call us at +919696969696, we will be more than happy to solve all your problems and answer all your queries.

  76. Anwar

    Dear Sir/Madam,
    i want mother tinchure only from Dr. Willmar Swabe India Or SBL company why you provide other suppliers details.

    Thanks

    1. indiamart

      Hello Anwar,

      We regret for the inconvenience caused. We help users fulfill their requirements by connecting them with relevant sellers on our platform. The process includes calls or messages from interested suppliers.
      For any further assistance,You can search for your query on our Help Portal or call us at +919696969696, we will be more than happy to solve all your problems and answer all your queries.

  77. Narayanlal

    My mobile no is 9413194375. Pl. Make correction. Old mobile no. 9251003116 has discontinious. Pl
    Nl bhatt.

    1. indiamart

      Hello Narayanlal,

      You can update your mobile number by using your old registered mobile number or your login password from your Indiamart Profile Section.
      Please refer update mobile number article for detailed step by step information regarding your query.

  78. Kiran

    I am working in Purchase dept. But, you have created my profile under Seller. I dont want to sell anything using your platform.
    Now, I have changed my company… I have updated my E mail ID.. But My company name and Address is same from previous company. I am unable to change that.

    1. indiamart

      Hello Kiran,

      Please refer update company details article to change the company details.
      Else if you wish to stop using IndiaMART platform, please refer Deactivating Your Account article for deactivating your account on IndiaMART.
      You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.

  79. Gagan

    Hi, I ordered to Shri Bhawani Electricals (80|1B,Rajendra Nagar, Industrial area,Mohan Nagar,Laltain company Ghaziabad 201007, up)for Potter’s kick wheel. After bargaining on WhatsApp and Msg , I transfered 11thousands RS to his account via Google pay,,,After one month, he transport me one Potter wheel, Machine box was unpacked and open,,,I took a photo of delivery man and phone to Mr vinay Kumar, owner of company,,he said by mistec we send u other Potter wheel and he will pickup this wrong supply Potter wheel and will soon send my actual ordered, Potter’s kick wheel…last 3 weeks, I called him, msg him but no reply. Would u help me for this froudness ,and blacklisted to this company. I have transport and invoice,, chatting on WhatsApp and Google pay etc. Thnxs a lot. Your’s faithfully Gagan bihari Dadhich, 21 j Sukhadia Nagar, Nathdwara 313301, Rajasthan.

    1. indiamart

      Hello Gagan,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.
      We also have a Payment protection program to help buyers and sellers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com
      They will assist you in resolving your concerns.

  80. Tim

    I had a deal for Peptides thru a company from your site , I lost Emails from them and don’t know how to contact they .

  81. Vanlal

    I made payment an amount of Rs.4800/- to day in favour of Shri Ram Traders, Amritsar- Contact. No.9417385934 through Indiamart by PayTm for the cost of used ECU for Chevrolet Spark car. I happen to contact this company as directed by Indiamart. I talked to the the contact person Ankuj Mahajan after making payment through Indiamart and came to learn from him that his company never receive any payment from his buyers. And has not make any proper registration in Indiamart that cash transaction will nor be possible.
    Could you please ensure that my payment reach Shri Ram Traders, Amritsar or help me refund the amount I payed in a propoer manner

    1. indiamart

      Dear Vanlal,

      We wish to inform you that your concern has been resolved successfully and the refund has been processed.

      Please let us know if you need any further assistance.

    2. indiamart

      Hello Vanlal,

      Thanks for writing to us. We have duly noted your concern of fraud suppliers. We are looking into it and will try to resolve it on priority basis. We also have a buyer protection program to help buyers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com.
      They will assist you in resolving your concerns.