Indiamart Customer Care Services

You can contact us at 09696969696 or write to us at customercare@indiamart.com.

Our Customer Care executives will assist you in resolving your concerns.

  • You will get acknowledgement for your e-mail within 30 mins
  • In office hours, your call will be answered within 10 secs

*Resolution time for your problem will depend on the issue type and its nature.

Click here for more Information.

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344 Comments

  1. Rukhsar

    I want to stop my paid services. Stop my services. I had send you mail yesterday. Kindly stop my services. Confirm me fast.

    1. indiamart

      Dear Rukhsar,

      Our Customer Care Executive had a talk with you.
      We hope they were able to resolve all your concerns.

      Thanks.

  2. Hasmukh

    I want to stop my paid service..
    Kindly stop paid service & ensure amount will be not deduct from our bank account..

    1. indiamart

      Dear Hasmukh,

      The NACH services has been stopped under Ticket Id:4462174.

      Thanks.

  3. Mushir

    Hello i have made my payment 1 hour ago through indian mart payment secure service
    I talked to supplier he said he hasn’t recieved yet any order,n not even the payment? Can i know why so?

    When will get my order deliverd?
    Where has my payment stucked?
    Can i know all things? Reply

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  4. Prayas

    Hello I paid 25% amount for product but product I didn’t get…so I want my money back… please help

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  5. Ballur

    I am looking for the enquirers regarding structural steel design, fabrication and erection through out Karnataka.

    1. indiamart

      Dear Ballur,

      Please read this to understand how to improve the count of relevant enquiries.

      Please let us know if you need any further assistance.
      Thanks.

  6. Prashant

    Call me plz as not getting any relevant buy leads since last 3-4weeks. My buy leads getting lapsed unnecessarily

    1. indiamart

      Dear Prashant,

      Our team had a discussion with you to discuss on your concern. Please let us know if you need any other help.

  7. Sohel

    Hello plz stop my upcoming nach and stop my service..
    Need to close n stop the account now.

    1. indiamart

      Dear Sohel,

      As per your request, we have stopped your NACH.
      Please let us now if you need any other help.

  8. Subhang

    I got call form India Mart customer service. The lady talked with me very rudely, pethatic customer service from India Mart

    1. indiamart

      Hello Subhang,

      We regret for the inconvenience caused. We have noted your complain & will make sure this does not happen again.

  9. SAN

    Made payment on 30th March. Seller not received payment yet. Even after multiple complaints & emails, they are still saying that they are processing 1st complaint. They are just holding the amount without paying the seller nor refunding to the buyer.

    1. indiamart

      Dear Customer,

      Payment has been released from our end to the supplier account as he has already accepted this transaction. Please connect with the seller regarding the refund of the amount.

  10. Ashok

    By listed india mart company hellios Saarthi pvt. Ltd
    Taking 50000/-rupee advance. Not dispatch product and nor returned payment. My all no Number Block by company. This type of fraud by companies with customers. Plz no order with India mart.

    1. indiamart

      Hello Ashok,

      We regret for the inconvenience caused.
      Please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      We will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.