Indiamart Customer Care Services

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You can contact us at 09696969696 or write to us at customercare@indiamart.com.
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76 Comments

  1. Zeeshan

    Am hunting tropheus moori till last month lot of contact number u send me during this month but no one is genuine seller over here dey are talking with me so roudly..indiamart is fake either u said dey all are certified seller but no one is certified. Thank you to give me a Great experience

    1. indiamart

      Dear Zeeshan,

      We regret for the inconvenience caused. We have noted your concern. Our executives will contact you to get details of the problem you faced.

      Please let us know for any further assistance.

  2. Gagan

    I posted a query regarding stainless steel pipes mentioning random sizes.
    A supplier of India Mart named sanjivini from Mumbai contacted me from mobile no. 9137427698
    And asked for sizes, thickness etc.

    I told him that nothing is final I just want estimated price in starting….

    But he started using abusive language….
    Instead of using such cheap language, he can simply say that we can’t give u rates unless you gives us sizes.

    If India Mart recommends such cheap suppliers then I am sorry to say that buyers trust on India Mart will lose…

    I have recording of conversation between us for your reference…

    1. indiamart

      Dear Gagan,

      Thanks for writing to us. We regret for the inconvenience caused. We have noted your concern and our executives will contact you for more details for the same.

      Please let us know if you have any other concerns.

    1. indiamart

      Hello Afridi,

      IndiaMART does not take care of the shipping. You need to check with the supplier who is providing the product you require regarding the delivery and its charges.

      Please let us know for any other information.

  3. Tulsipandey

    मैंने इंडिया mart se ak dress book ki thi but booking करते समय जो डिजाइन दिखाया गया था उसे न बनाकर कुछ और बना दिया गया एडवांस भी उसी डिजाइन के लिए दिए गए थे जब नहीं बन पा रही थी तो मुझे inform krnarha kuch bhi बनाकर एडवांस फसाकर मुझे ड्रेस लेने पर मजबूर होना पड़ा highly dissatisfied

    1. indiamart

      Hello Tulsipandey,

      We regret for the inconvenience caused. We have noted your concern and our executives will contact you soon to resolve the issue.

      Please let us know for any further help.

  4. Ravi Rajan

    Hello sir. I’m Ravi Rajan Advocate I Placed a order for Stainless Steel Name Plate and full payment done in advance to M/s Neel giri Colour Lab , A-14 near Rajadoot Hotel jungpura New Delhi 110014 prop. Mr Rajesh Jain . He courier my order to my address but courier no deliver in my address by some reason . I have no courier receipt or Docket no for it’s tracking . I call to mr rajesh jain mob no. 9312275658 but his mob no switch off continue last one week . So I can’t contact his for courier tracking no . Please provide me courier receipt if courier return back please re courier in my address .

    1. indiamart

      Hello Ravi,

      Thanks for writing to us. We have noted your concern and our executives will contact with soon to resolve your problem.

      Please let us know if you need any other help.

  5. Amit

    Sir Maine galti se indian mart me login kar diya hai jisse hamre phone per call aa rahi hai ki machine lena hai my biodata name -amit kumar main paint technology se diploma kar raha ho please sir esse hamara phone no hata do

    1. indiamart

      Hello Manisha,

      Thanks for writing to us. We regret for the inconvenience caused. We have noted your concern.

      Please let us know for any other concern or query.

  6. Durgesh

    DEAR SIR,

    PLEASE ARRANGE TO SEND LIST OF MANUFACTURER TOOTH POINT ADOPTOR IN INDIA.

    1. indiamart

      Dear Durgesh,

      Please refer Search for a Product article to post your requirements or search for relevant suppliers for your requirements.

      Let us know if you need any further assistance.

  7. Nik

    I ordered material from M G Cable Industries. I was promised delivery within 2 days but it has been more than 10 days that the order is still pending.
    I paid 50% advance along with Purchase Order, but still have been getting false promises regarding dispatch of all material.
    Highly unreliable company.

    1. indiamart

      Hello Nik,

      Thanks for writing to us. We have noted your concern and our executives will reach out to you shortly to resolve your problem.

      Please let us know if any other assistance is needed.

  8. G.

    Hello
    I’m Mr Shahid from Bangladesh. I’m a businessman. My business medicine related so I’m interested 1 product buy” Keto Soap “2000 quality first time. Please give me sample if possible and give me lowest price and what type of payment system and shipment details. Please urgent reply in my email” gmshahidulislam@gmail.com and direct call or WhatsApp number +8801819026345

  9. Suraiyya

    I want to return the material because it is not fullfill my requirement I am expecting steel body part of the jupiter bike and they have given me fiber material

    1. indiamart

      Hello Suraiyya,

      We have noted your concern. Our executives will contact you shortly to resolve your issue.

      Please let us know if you need any further assistance.

  10. Arvind

    Please cancel company name MODI INDUSTRIES, company address from my india mart account. email is also wrong . Delete it or cancel my account under my mobe ni. 9377937973. All searches are personal searches not connectd to this company.
    Regards

    1. indiamart

      Dear Arvind,

      Please refer Change Company details article to update your company information.

      If you wish to deactivate your account with IndiaMART, please refer the steps given in Deactivate My Account article through your desktop/laptop.

      Please let us know if you need any further assistance.

  11. Kiran

    Hello sir
    i m Kiran . we made a payment by online for a indiamart product list. company name is national industries .. they send me a invoice for 10000 rs i made payment to them. they are not answering to mails or mobile calls.. i doubt this is fradulent company? or am i cheated by them.
    i can mail my transaction and mail details about this company name National industries , Ahmedabad
    National Industries
    Ahmedabad, Gujarat
    |
    GST
    24AAJFN7215M1Z0
    Call 08048843054
    Row House Tohid Park 1 32 And 33 6, Fatehwadi, Near Nasim Parlour, Sarkhej,
    Ahmedabad-380055, Gujarat, India
    Get Directions

    Harun Ajmeri (Partner)

    1. indiamart

      Hello Karan,

      We regret for the inconvenience caused. We have noted your concern. Our executives will contact you soon for resolving your problem.

      Please let us know if you need any further assistance.

  12. D

    Customer care perssonel is very much dynamic for her communication and informations regading to find out the nursery & suppler of plants

  13. Shailendra

    I want rate the seller Noble Agencies for his wrong communication & cheating. Ki sly help where to rate.

    1. indiamart

      Hello Shailendra,

      Please follow Rate a Seller article to provide ratings as per your experience with them.

      Let us know if we could be of any other help to you.

  14. Ramesh

    Dear Sir/madam
    This is bring to your notice my name ramesh from Bangalore I posted I have old Nate’s five rupee and sam body called me regards buyer from India Mart he say you want to sale note first u have to mamber in India Mart u have pay 3000/- RS I paid but he blacked my WhatsApp number and he didn’t answer his name chandan
    his used India Mart name I share account number and his mobile number 9632633978
    This account number
    INDIAMARAT
    AC NUMBER
    20197976645
    IFSC CODE
    SBIN0007982
    This person used ur company name India Mart come to bad name

    1. indiamart

      Hello Ramesh,

      Thanks for writing to us. We have duly noted your concern. Our executives will contact you shortly to resolve your problem.

      Please let us know if you need any further assistance.

  15. Mohan

    Hi,

    I wrongly updated my mobile as 9865734715.

    Right one is 9865734751

    Pls correct and resolve this issue.

    Kindly don’t FWD any message wrong mobile no

    From
    Mohan kannan
    98657 34751

  16. Chanchal

    My number is 9816344464 but I mistakenly sent some other number so plz help me in that to recorrect my number thanks

    1. Ramanathan

      I need continer loads of aluminium screws for UK direct from factory.

    1. indiamart

      Hello Suresh,

      We regret for the inconvenience caused.
      Please refer Deactivate my Account article for deactivating your account.

      Let us know if you need any further assistance.

  17. Jaswin

    Why my number display on civil hospital zirakpur Im gonna take your md in court there is no civil hospital in zirakpur why you displayed my number fix this asap sob Indian Mart…..

    1. indiamart

      Dear Jaswin,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

  18. Leoferrer

    Hello Indiamart,
    I have sent several emails to Somi Pharma & Sopan to verify or follow up if they already received my order, but I havent receive any response. Kindly help me.

    Thank you

    1. indiamart

      Hello Leoferrer,

      Thanks for writing to us. We have noted your concern. Our executives will connect with you shortly for resolving your issue.

      Please let us know if you need any further assistance.

  19. Vinayak

    I want to deactivate my account because without my any requirement of product the service provider and seller r calling me and messaging me I have not search any product but then also it’s been done but how is this possible

  20. Marven

    Hey guys ,

    Someone has ripped me off and taken my money can you lease help me in retrieving this money back .

    I should not be getting ripped off , this is not a good feeling .

    Thank you
    Regards
    Marven

    1. indiamart

      Hello Marven,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

  21. Dhanabal

    Dear Sir,
    My name is Dhanabal. My mobile number is 9043071571. I have ordered two numbers of G trap mosquito killer and paid Rs.1700 in online yesterday. Payment ID is 198631. I contacted the distributor. He said that I did not register any product in Indiamart so cancel the order. I contacted the customer care executive and explained in detail but there is no response. Please cancel my order and refund money to my account. If you have any doubts call me.

    1. indiamart

      Dear Sir,

      As the online transaction was incomplete, you did not get the product. Seller wanted to confirm the model and then will deliver it to you.
      Thanks for your patience. We are closing the ticket from our end.

    2. indiamart

      Dear Dhanabal,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

    1. indiamart

      Hello NANOO,

      Please refer update mobile number article to change your number.
      For any further assistance,You can search for your query on our Help Portal or call us at +919696969696, we will be more than happy to solve all your problems and answer all your queries.

  22. Anwar

    Dear Sir/Madam,
    i want mother tinchure only from Dr. Willmar Swabe India Or SBL company why you provide other suppliers details.

    Thanks

    1. indiamart

      Hello Anwar,

      We regret for the inconvenience caused. We help users fulfill their requirements by connecting them with relevant sellers on our platform. The process includes calls or messages from interested suppliers.
      For any further assistance,You can search for your query on our Help Portal or call us at +919696969696, we will be more than happy to solve all your problems and answer all your queries.

  23. Narayanlal

    My mobile no is 9413194375. Pl. Make correction. Old mobile no. 9251003116 has discontinious. Pl
    Nl bhatt.

    1. indiamart

      Hello Narayanlal,

      You can update your mobile number by using your old registered mobile number or your login password from your Indiamart Profile Section.
      Please refer update mobile number article for detailed step by step information regarding your query.

  24. Kiran

    I am working in Purchase dept. But, you have created my profile under Seller. I dont want to sell anything using your platform.
    Now, I have changed my company… I have updated my E mail ID.. But My company name and Address is same from previous company. I am unable to change that.

    1. indiamart

      Hello Kiran,

      Please refer update company details article to change the company details.
      Else if you wish to stop using IndiaMART platform, please refer Deactivating Your Account article for deactivating your account on IndiaMART.
      You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.

  25. Gagan

    Hi, I ordered to Shri Bhawani Electricals (80|1B,Rajendra Nagar, Industrial area,Mohan Nagar,Laltain company Ghaziabad 201007, up)for Potter’s kick wheel. After bargaining on WhatsApp and Msg , I transfered 11thousands RS to his account via Google pay,,,After one month, he transport me one Potter wheel, Machine box was unpacked and open,,,I took a photo of delivery man and phone to Mr vinay Kumar, owner of company,,he said by mistec we send u other Potter wheel and he will pickup this wrong supply Potter wheel and will soon send my actual ordered, Potter’s kick wheel…last 3 weeks, I called him, msg him but no reply. Would u help me for this froudness ,and blacklisted to this company. I have transport and invoice,, chatting on WhatsApp and Google pay etc. Thnxs a lot. Your’s faithfully Gagan bihari Dadhich, 21 j Sukhadia Nagar, Nathdwara 313301, Rajasthan.

    1. indiamart

      Hello Gagan,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.
      We also have a Payment protection program to help buyers and sellers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com
      They will assist you in resolving your concerns.

  26. Tim

    I had a deal for Peptides thru a company from your site , I lost Emails from them and don’t know how to contact they .

  27. Vanlal

    I made payment an amount of Rs.4800/- to day in favour of Shri Ram Traders, Amritsar- Contact. No.9417385934 through Indiamart by PayTm for the cost of used ECU for Chevrolet Spark car. I happen to contact this company as directed by Indiamart. I talked to the the contact person Ankuj Mahajan after making payment through Indiamart and came to learn from him that his company never receive any payment from his buyers. And has not make any proper registration in Indiamart that cash transaction will nor be possible.
    Could you please ensure that my payment reach Shri Ram Traders, Amritsar or help me refund the amount I payed in a propoer manner

    1. indiamart

      Dear Vanlal,

      We wish to inform you that your concern has been resolved successfully and the refund has been processed.

      Please let us know if you need any further assistance.

    2. indiamart

      Hello Vanlal,

      Thanks for writing to us. We have duly noted your concern of fraud suppliers. We are looking into it and will try to resolve it on priority basis. We also have a buyer protection program to help buyers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com.
      They will assist you in resolving your concerns.