Indiamart Customer Care Services

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You can contact us at 09696969696 or write to us at customercare@indiamart.com.
Our Customer Care executives will assist you in resolving your concerns.
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37 Comments

    1. indiamart

      Hello Suresh,

      We regret for the inconvenience caused.
      Please refer Deactivate my Account article for deactivating your account.

      Let us know if you need any further assistance.

  1. Jaswin

    Why my number display on civil hospital zirakpur Im gonna take your md in court there is no civil hospital in zirakpur why you displayed my number fix this asap sob Indian Mart…..

    1. indiamart

      Dear Jaswin,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

  2. Leoferrer

    Hello Indiamart,
    I have sent several emails to Somi Pharma & Sopan to verify or follow up if they already received my order, but I havent receive any response. Kindly help me.

    Thank you

    1. indiamart

      Hello Leoferrer,

      Thanks for writing to us. We have noted your concern. Our executives will connect with you shortly for resolving your issue.

      Please let us know if you need any further assistance.

  3. Vinayak

    I want to deactivate my account because without my any requirement of product the service provider and seller r calling me and messaging me I have not search any product but then also it’s been done but how is this possible

  4. Marven

    Hey guys ,

    Someone has ripped me off and taken my money can you lease help me in retrieving this money back .

    I should not be getting ripped off , this is not a good feeling .

    Thank you
    Regards
    Marven

    1. indiamart

      Hello Marven,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

    1. indiamart

      Hello Ritwik,

      Thanks for writing to us. We have duly noted your concern.

      Please let us know if you need any further assistance.

  5. Dhanabal

    Dear Sir,
    My name is Dhanabal. My mobile number is 9043071571. I have ordered two numbers of G trap mosquito killer and paid Rs.1700 in online yesterday. Payment ID is 198631. I contacted the distributor. He said that I did not register any product in Indiamart so cancel the order. I contacted the customer care executive and explained in detail but there is no response. Please cancel my order and refund money to my account. If you have any doubts call me.

    1. indiamart

      Dear Dhanabal,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.

      Please let us know if you need any further assistance.

    1. indiamart

      Hello NANOO,

      Please refer update mobile number article to change your number.
      For any further assistance,You can search for your query on our Help Portal or call us at +919696969696, we will be more than happy to solve all your problems and answer all your queries.

  6. Anwar

    Dear Sir/Madam,
    i want mother tinchure only from Dr. Willmar Swabe India Or SBL company why you provide other suppliers details.

    Thanks

    1. indiamart

      Hello Anwar,

      We regret for the inconvenience caused. We help users fulfill their requirements by connecting them with relevant sellers on our platform. The process includes calls or messages from interested suppliers.
      For any further assistance,You can search for your query on our Help Portal or call us at +919696969696, we will be more than happy to solve all your problems and answer all your queries.

  7. Narayanlal

    My mobile no is 9413194375. Pl. Make correction. Old mobile no. 9251003116 has discontinious. Pl
    Nl bhatt.

    1. indiamart

      Hello Narayanlal,

      You can update your mobile number by using your old registered mobile number or your login password from your Indiamart Profile Section.
      Please refer update mobile number article for detailed step by step information regarding your query.

  8. Kiran

    I am working in Purchase dept. But, you have created my profile under Seller. I dont want to sell anything using your platform.
    Now, I have changed my company… I have updated my E mail ID.. But My company name and Address is same from previous company. I am unable to change that.

    1. indiamart

      Hello Kiran,

      Please refer update company details article to change the company details.
      Else if you wish to stop using IndiaMART platform, please refer Deactivating Your Account article for deactivating your account on IndiaMART.
      You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.

  9. Gagan

    Hi, I ordered to Shri Bhawani Electricals (80|1B,Rajendra Nagar, Industrial area,Mohan Nagar,Laltain company Ghaziabad 201007, up)for Potter’s kick wheel. After bargaining on WhatsApp and Msg , I transfered 11thousands RS to his account via Google pay,,,After one month, he transport me one Potter wheel, Machine box was unpacked and open,,,I took a photo of delivery man and phone to Mr vinay Kumar, owner of company,,he said by mistec we send u other Potter wheel and he will pickup this wrong supply Potter wheel and will soon send my actual ordered, Potter’s kick wheel…last 3 weeks, I called him, msg him but no reply. Would u help me for this froudness ,and blacklisted to this company. I have transport and invoice,, chatting on WhatsApp and Google pay etc. Thnxs a lot. Your’s faithfully Gagan bihari Dadhich, 21 j Sukhadia Nagar, Nathdwara 313301, Rajasthan.

    1. indiamart

      Hello Gagan,

      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis.
      We also have a Payment protection program to help buyers and sellers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com
      They will assist you in resolving your concerns.

  10. Tim

    I had a deal for Peptides thru a company from your site , I lost Emails from them and don’t know how to contact they .

  11. Vanlal

    I made payment an amount of Rs.4800/- to day in favour of Shri Ram Traders, Amritsar- Contact. No.9417385934 through Indiamart by PayTm for the cost of used ECU for Chevrolet Spark car. I happen to contact this company as directed by Indiamart. I talked to the the contact person Ankuj Mahajan after making payment through Indiamart and came to learn from him that his company never receive any payment from his buyers. And has not make any proper registration in Indiamart that cash transaction will nor be possible.
    Could you please ensure that my payment reach Shri Ram Traders, Amritsar or help me refund the amount I payed in a propoer manner

    1. indiamart

      Dear Vanlal,

      We wish to inform you that your concern has been resolved successfully and the refund has been processed.

      Please let us know if you need any further assistance.

    2. indiamart

      Hello Vanlal,

      Thanks for writing to us. We have duly noted your concern of fraud suppliers. We are looking into it and will try to resolve it on priority basis. We also have a buyer protection program to help buyers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com.
      They will assist you in resolving your concerns.