My transaction failed but the money is deducted from my account. What should I do?

If the amount has been deducted from your account but you haven’t received a confirmation from us, you can reach out to us at +91-​96​-​9696-9696 (9 AM to 6 PM IST) or mail us at

You may be required to submit a screenshot of your account statement showing the deducted amount.If an error is shown to you on the payment screen for your transaction, please keep it safe as well.

Don’t worry, in case the payment is rejected, the amount will be refunded to your account.

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  1. D.

    I changed my bank details as ten days before, today I got mail from kvb cheque bounce ,kindly update my new bank details for my mini dynamic catalogue payment .

  2. Santosh

    India mart had send me address for raw material of led bulb ।i gave the money to vidhut anushandhan patna for raw material but after 15days i do not receive my raw material and mr rajiv ranjan jha do not take my calls

    1. indiamart

      Hello Santosh,

      We have noted your concern and our executives will contact you shortly to resolve the issue.

      Please let us know if you need any further assistance.

  3. Kim

    How to remove pending sales, for some reason they didn’t go through so I want to delete all of them. Thank you

    1. indiamart

      Hello Kim,

      Currently we don’t have an option to remove pending sales.
      We have duly noted your suggestion and forwarded to our team for further Process on your feedback.