How to Deactivate my Account/Services with IndiaMART?

If you have not subscribed to any service of IndiaMART, Please follow the below-mentioned steps to deactivate your account with IndiaMART:

  1. Visit Buyer Dashboard
  2. Sign in with your mobile number, if not already logged in.
  3. Click on your name on Top Right Side.
  4. Click on ‘Settings’.
  • Click on Disable.
  • Alternatively, you can use one of the below-mentioned measures to connect with us and we will resolve your issue:

    1. Access the IndiaMART complaint form and submit your issue
    2. Alternatively, you can contact us at 09696969696 or write to us at customercare@indiamart.com

    If you are a Paid User of IndiaMART, Please contact us at 09696969696 or write to us at customercare@indiamart.com for any concerns regarding our services.




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    31 Comments

    1. Victoria

      This article is NOT HELPFUL as the deactivation section DOES NOT EXIST.

      Please delete my account as I have random Suppliers still whatsapping me despite closing the requirement. This is rather unprofessional and unacceptable. I will no longer be using your site so please delete my account immediately. Victoria8423@gmail.com

      1. indiamart

        Dear Victoria,

        If you wish to deactivate your account, please follow the above procedure through desktop/laptop.

        Please let us know if you need any further assistance.

      1. indiamart

        Dear Sangeetha,

        We regret for the inconvenience caused. If you wish to deactivate your account, please refer Deactivate my account article.

        Please let us know if you need any further assistance.

      1. indiamart

        Hello Faiqua,

        Thanks for sharing your concerns with us. We help users fulfill their requirements by connecting them to relevant sellers on our platform. We apologize for the inconvenience caused to you. To help us better understand your concern, can you share your mobile number and account details with us at at Customercare@indiamart.com.

    2. Sailaza

      Hellooo,

      I would like to unsubscribe the paid service for buy leads with immediate effect.
      Please do the needful

      Regards.

      Atticca Interio Pvt. Ltd.

      1. indiamart

        Dear Sailaza,

        We wish to inform you that your concern has been resolved successfully and your paid services has been deactivated.

        Please let us know if you need any further assistance.

      2. indiamart

        Hello Sailaza,

        We apologize for the inconvenience caused to you. We have duly noted your concern of discontinuing our services. We would surely work to provide quicker resolutions to you.
        For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com.
        They will assist you in resolving your concerns.

    3. Shubham

      We are facing problems but india mart customers care executive has not properly behaving with customers

      1. indiamart

        Hello Shubham,

        We apologize for the unsatisfactory experience. We have raised a ticket on your behalf. Our executives will connect with you shortly.

    4. Shahab

      My account locked without any logical reason on the complaint of some idiot.

      1. indiamart

        Hello Shahab,

        We apologize for the unsatisfactory experience. We have raised a ticket on your behalf. Our executives will connect with you shortly.
        You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.

        1. Shahab

          CUSTOMERCARE EXECUTIVES ARE NOT TRYING TO UNDERSTAND THE ISSUE.

          1. indiamart

            Dear Shahab,

            We understand your concern. We will take your issue on priority and try to resolve it as early as possible.

            Please let us know if you need any further assistance.

    5. Shahab

      Really bad experience with the way India mart customer care and back end end team deal with the customer.

      1. indiamart

        Hello Shahab,

        We apologize for the unsatisfactory experience. We have raised a ticket on your behalf. Our executives will connect with you shortly.
        You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.

    6. Diganta

      No service receivef from date of purchase.No technical expert had visited so far.immediate visit required otherwise i may be forced to seek legal remeady in tiis connection.
      my no is 9435094841

      1. indiamart

        Hello Diganta,

        We apologize for the unsatisfactory experience. We have raised a ticket on your behalf. Our executives will connect with you shortly.
        You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.

    7. P.S.SRINIVAS

      I want to change my no.its 08384224687 it is landline no.i am not getting OTP.I want to change it to my Mobile no.9448385687

    8. Akuraati

      worst services every time, the organisation cheating the suppliers, call centre also not responding properly

      1. indiamart

        Dear Akuraati,

        We wish to inform you that your concern has been resolved successfully and the refund has been processed.

        Please let us know if you need any further assistance.

      2. indiamart

        Hello Akuraati,

        We apologize for the unsatisfactory experience. We have raised a ticket on your behalf. Our executives will connect with you shortly.
        You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.

      1. indiamart

        Dear Amol,

        We wish to inform you that your concern has been resolved successfully and your paid services has been deactivated.

        Please let us know if you need any further assistance.

      2. indiamart

        Hello Amol,

        We apologize for the unsatisfactory experience.Please refer above mentioned article for deactivating your account on IndiaMART.
        You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.