What is Customer Care Number of Indiamart?

You can contact us at 09696969696 or write to us at customercare@indiamart.com.

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120 Comments

  1. M

    Hi, Sir/MD good morning🙏🙏💐🌹I am M rudragouda former at Karnataka Ballary (Dt), sandur (tq) talur village dear sir we needed *chiya seeds* for plantation forming and marketing etc please help me sir

    1. indiamart

      Dear Concern,

      Thanks for choosing IndiaMART. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

    1. indiamart

      Dear Eshika,

      For returning the product you need to connect with the supplier.

      Thank you!

  2. T

    It’s Swamidurai Asian structure Chennai, I’m clearly infrom your marketing person I don’t want your service after 6 months for the agreement time, so you again and again put ecs my account my banker shouting lot’s I need chennai person contact number very urgent

    1. indiamart

      Dear Concern,

      Thank you for highlighting the issue. We have checked, your monthly payment has been stopped. Let us know if you have any other concern.

      Regards!

  3. Kamini

    Worst not a single person is picking up phone I want delear from surat I called for torans, rangoli but no one is answering my calls I want whole saler for all households products for diwali decorations like metal Acrylic rangoli stickers and diya ,toran I am not getting help from u

    1. indiamart

      Dear Kamini,

      Thanks for choosing IndiaMART. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

    1. indiamart

      Dear Hari,

      Thank you reaching us. Please be ensured we will connect with you.

      Regards!

  4. C.K

    I have pay for India Mart sellers services monthly plan at pay.indiamart.com.
    Next process for monthly pay how to cash offline

    1. indiamart

      Dear Concern,

      We have shared your query to the concerned team. Please be ensured they will connect with you.

      Thank you!

  5. Iman

    How to pay verified seller? I m about to buy a microphone behringer C-3 from sakthi.

    1. indiamart

      Dear Iman,

      IndiaMART is an online marketplace which brings together buyers and suppliers. It does not participate in the negotiations and transactions that take place between buyers and suppliers. It depends upon the mutual agreement between the buyer and supplier through which mode the payment will be made. We highly recommend to pay via Pay with IndiaMART to avoid disputes.

      Thank you!

  6. Anonymous

    Seller does not receive calls or reply to messages. He said he will dispatch it in 2 days and its been 3 days now, he doesn’t update with anything either. Called all indiamart numbers but they’re all invalid
    I need a refund from him if he won’t send me my stuff. I’m very disappointed.

    1. indiamart

      Hello,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thank you!

    1. indiamart

      Dear Concern,

      Thanks for choosing IndiaMART. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

  7. K

    Paid advance amount, product/amount not received(planning to complain to consumer forum also)

    1. indiamart

      Dear Concern,

      Hope your issue has been resolved. Let us know if you face any issue.

      Thank you!

  8. Rasik

    We are importers for of consumer goods and want to import from India. INDIAN MANUFACTURERS APPROVED BY AMAZON pleas emsil product details, specifications and price to our Purchasing Dept to rasik.vaitha@gmail.com

  9. Permayoka

    Please call me … india mart number is not working..my number 7005566938

    1. indiamart

      Dear Permayoka,

      We regret the inconvenience. We have checked at our end the calls are getting connected with different operators. Request you to please try it again. You can also share your concern at customercare@indiamart.com. Our team will take care of it.

      Thank you!

  10. Surendra

    Hallo sir /mam Kay Maine koi chiz order karne ke baad kitane din men delivered ho jayegi I’m from hingoli Maharashtra

    1. indiamart

      Dear Surendra,

      IndiaMART is an online platform where buyers and suppliers meet. We do not intervene in the transaction happened between the buyer and supplier. Request you to please connect with the supplier for the above information.

      Thank you!

    1. indiamart

      Dear Inaaya,

      Thank you for connecting with us. Request you to follow the steps mentioned in the article to sell your products on IndiaMART.

      Regards!

  11. Saba

    Without my intimation 3000rs has been deducted from my bank account even after my intimation to deactivat my account I want my refund back and the person who handle my account is not responding properly n my call is being blocked by them so I need urgent action to this as soon as possible.

    1. indiamart

      Dear Saba,

      The refund process has been initiated. Please be ensured the amount will be credited to your account. Let us know if you face any issue.

      Thank you!

  12. Shobha

    On logging for inquiries i get your logo that my account is not verified. I have verified 4 times still that memo comes again and again.

    1. indiamart

      Dear Shobha,

      We have checked your account. Your email id is still showing as not verified. Request you to please verify your email id. If after verification you still face this issue then let us know. We will get this checked.

      Thank you!

  13. Deepak

    I request last 15 days for refund but don’t receive any response from your side

    1. indiamart

      Dear Deepak,

      We regret the experience you had. We have forwarded your request to the team. Please be ensured they will contact you.

      Thank you!

  14. Abdul

    I am paid products amount 10720 at adolf7 company. I paid 10720 Rupesh and my account defected this amount but company are not received, so please check this transaction and confirm. Transaction ID MEDR/INDIAMARTIN/548330/

    1. indiamart

      Hello Shelendhar,

      You can use pay with IndiaMART option to pay to your supplier. If the supplier is not registered with Pay with IndiaMART option, you need to discuss with the supplier regarding which mode of payment they want to receive money.

      Please click here to know the modes of payment available with Pay with IndiaMART option.

    1. indiamart

      Hello Suryakumar,

      Please visit http://www.indiamart.com & search for your required product. You will get a list of sellers who deals in your requirement. You will get to see price as well.

    1. indiamart

      Hello Nikhil,

      We have noted your request. Our team will contact you soon to discuss about the opportunities.

  15. RIXON

    Karnal dairy farm Hariyana mr Sunny chouhan cheating person no one trust him he is no1fraud person and company

  16. Raghu

    Hi last Friday I’m order omnipaque already i advanced full payment but is not sending material and i calld is not replyd any so please solution the problem Sir

  17. M

    We looking for paid base services@indiamart
    please call to me 7286994907

    1. indiamart

      Hello M AnandaRao,

      As per your discussion with our team, you are interested in our MDC service. Please let us know if you need any further details.

  18. Gopal

    I want a smart tv for home use. Pleasw provide me contact, the contact you have provided all are wholesalers. I just want one piece

  19. Neha

    I called so many times on toll free number of yours…
    I want to delete my I’d from India Mart… So please call me on 9501023209 who help me in thiiss

  20. KRISHNA

    Could pls help me out to procure durashine zinc coated alloy steel roof tiles @ pin code 509376.

    1. indiamart

      Hello Krishna,

      Please visit http://www.indiamart.com & search for the required product. You will get a list of sellers who deals in your requirement. You can contact any of them & finalize the deal which suits your requirement.

  21. Monalisa

    I want to sell products but I don’t be understood how it can be do

    1. indiamart

      Hello Monalisa,

      Please refer How to create free seller account article to register as a seller on IndiaMART.
      Also, our team tried to call you multiple times to explain the process but call was not answered. Please make sure you do not miss any such calls.

  22. Kajal

    I want to talk to concerned person regarding my selling services. Your number +919696969696 is unavailable. I have tried many times to reach it and I have dropped a mail on your mail id customercare@indiamart.com also but I am not able to reach you. So let, me know your another number or else revert me on my mail I’d.

    1. indiamart

      Hello Kajal,

      Due to the current situation, it may take more time than usual to revert back. You may write down your query here. We will forward it to the respective team.

  23. Rajesh

    I want to advertise my product on indiamart
    Contact me
    9820548883
    9821584689

    1. indiamart

      Hello Rajesh,

      As per your discussion with our sales team, we are working on your catalog for MDC monthly plan. Please follow the procedure as explained by our team. We will let you know once your catalog is activated.

    1. indiamart

      Hello Karim,

      We regret for the inconvenience caused. Please let us know about your queries or you can browse through help.indiamart.com to find answers for your queries.

  24. Karim

    I need some electronic items,I can pay money through Indiamart how can I trancefer money?

  25. Amarendra

    Indiamart is best of the best. But some sellers mislead us by commitment of despatching goods after recieving payment.

  26. Rajimonthankachan

    Sir, I need to buy jackfruit live plant from Kerala. i dont like to buy from out of kerala.
    if you have any distributors from kerala, please send to me details.

    1. indiamart

      Hello Rajimonthankachan,

      Please visit dir.indiamart.com & search for your required product. In order to search for distributors from a specific location, you can select from the available locations or type in the location in the location field given on the top left corner.

  27. Chin

    I need to order plastic bottles 100ml to the United States who I need to contact for pricing and placing the order?

  28. Mayur

    Hello Team IndiaMART, We want some local representative for our account plz..do it

  29. Hari

    I ordered 3600 Rs worth product from balaji enterprise Delhi on 16 November 2019 but now they are not responding …I call 5 time but block my contact phone and WhatsApp wholesale name rubi singh balaji enterprises that is mobile nambar +91 76183 80173

    1. indiamart

      Hello Hari,

      We have noted your concern. Our team will reach out to you soon and will ask for KYC documents. Please provide them at earliest so that we can try to resolve the issue.

      Please let us know if you need any other help.

  30. Dinesh

    I had Ordered one Saree from Karma Fresh looks Pvt.Ltd. Surat and paid him on dated 8/10/2019. Today is 2/11/2019 I did not received my order and he is not picking my phone and responding my whatsapp.

    1. indiamart

      Hello Dinesh,

      We regret for the inconvenience caused. Our team will contact you shortly for details and will try to resolve the issue on priority.

      Please let us know if you need any further help.

  31. Sanoy

    Hi sir i am sanjit,from Tripura can i go consumer court for complaint against Sai Trading Company,New Delhi for fraud and also against other ….tale me process sir/madam..?

    1. indiamart

      Hello Sanoy,

      We regret for any inconvenience caused. Please click here to complain against any seller. Our team will asses the issue and will try to resolve it or take appropriate actions.

  32. Sanoy

    Hi I am sanjit from Tripura Agartala…I did order at May 2019 and paid advance for candle making moulds and other necessary items with Rs=24,200+200(transfer charges) .i got supplier or company name from Indiamart…….5 month already gone but still i did not get any goods or product or money back …..so many time I did call but they did not response.Company name is Sai Trading Company.new Delhi,company in charge name is Priya Jaiswal and her contact no 9871311715….now I am having very tension ,what to do ?, i did complain against that company in Indiamarth on September 2019 but still i did not get any reply……so again requesting that help me and i want to get back my money ,my ph no is 9366159926. Waiting your action or call?

    1. indiamart

      Hello Sanoy,

      Our team mailed you and asked to share KYC documents. We followed up with you 3 times for the documents. As we did not get any response from you, we could not proceed with your problem.
      Please respond on that mail thread to open the ticket again.

  33. Sonam

    My name is sonam .l i have paid 50 thousand in cash to aastha enterprise tihar village for noodle making machine in advance unfortunately my partner backed off so i have to drop my business in that matter i want my money back but they re not responding my call so i dont know what to do please help me they re tied up with indiamart

    1. indiamart

      Hello Sonam,

      Thanks for writing to us. We have duly noted your concern. Our executives will contact you shortly to resolve your problem.

      Please let us know if you need any further assistance.

  34. Ashutosh

    Hi, I want to change my company name and gst please assist.Thanks,
    Ashutosh
    7602196232

  35. Bumgu

    Sir, I’m from Arunachal Pradesh, that, on 2nd may 2019 I had ordered 1 set of brush cutter (worth Rs 6500 ) and 2 sets of fishing rods( worth Rs1500) ,Total amount Rs 8000-/-, from India Mart (Laxmi enterprise).The seller named Kapil Sharma asked the amount in this address- Bank – union bank of India,Indore.A/C no.4****************, IFSC code-U**********,account holder name- Laxmi Bai.
    With full trust I sent the amount through RTGS bank form..after sending the amount ,many times I tried to contact him but my calls were not responded.now I find that his no.is switched off..kapil Sharma ‘s no.is-7247319042..
    Sir , I think that India mart is a respected company..what will happen if such types of peoples are involved or attached with your respected & prestigious company??
    Further ,for your kind information I have got the testimonies..of demanded materials…Sir, to get back the amount or demanded materials ,what shall I do now??sir show me the way….
    With respect ….Shri Bumgu Chiba, Arunachal Pradesh,Tezu,Lohit Dist.

    1. indiamart

      Dear Bumgu,

      We wish to inform you that our team has tried to connect with you but we have not yet received all the information/ documents from you. We request you to submit the required information/ documents.

      Please let us know if you need any further assistance.

    2. indiamart

      Hello Bumgu,
      Thanks for writing to us. We have duly noted your concern. We are looking into it and will try to resolve it on priority basis. We also have a Payment protection program to help buyers and sellers secure their payments. Please visit Pay with Indiamart to know more about it.
      For further assistance, please, You can call our customer care number +91-9696969696 to connect directly with our executives or write to us at buyershelp@indiamart.com.
      They will assist you in resolving your concerns.

  36. Yunis

    hello. Sir I had ordered one car solar cooler which I got demaged from one of ur supplier US Enterprises Kinzdeal and once I am trying to contact him he doesn’t respond and the given contact no by him is a wrong no.. Please suggest. Regards.
    Yunis

    1. indiamart

      Dear Yunis,

      We wish to inform you that our team has tried to connect with you but we have not yet received all the information/ documents from you. We request you to submit the required information/ documents.

      Please let us know if you need any further assistance.

    2. indiamart

      Hello Yunis,

      We apologize for the unsatisfactory experience. We have raised a ticket on your behalf. Our executives will connect with you shortly.
      You can also call our customer care number +91-9696969696 to connect directly with our executives or write to us at customercare@indiamart.com if you are facing any concern with respect to our services.