Where do I log Complaints and Trade Disputes?

Kindly use the following methods to log any complaint or trade disputes:

  • You can access the IndiaMART complaint form and submit your issue
  • Alternatively, you can contact us at 09696969696 or write to us at customercare@indiamart.com
  • In case you receive irrelevant suppliers for your requirement, you may write to us at buyershelp@indiamart.com.

 




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647 Comments

  1. Asad

    I pay amount 4800 to v.v club clothes wholesale it registered on India Mart but I not getting my order and he not answering my calls also. Plz help me

    1. indiamart

      Dear Asad,

      We regret for the inconvenience caused.
      You can fill this Complaint form or you can share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  2. K.Zohmingsanga

    I have oredered brand new Geforce Rtx 2080 Ti Gaming X trio from Simplex Industries. Seller name was Mallik( 7abcd99pqr ). At star he ask for 30% payment and the rest to be paid after item delivery. But before the item arrive he kep asking money making some excuses regarding shipping process. After paying rs.27500 he keep silent ang can’t contact anymore. Is there any way to get back my money? I start to think that doing business through indiamart is not safe anymore…

    1. indiamart

      Dear K.Zohmingsanga,

      We regret for the inconvenience caused.
      You can fill this Complaint form or you can share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

    1. indiamart

      Dear Rashif,

      We regret for the inconvenience caused.
      You can fill this Complaint form or you can share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  3. Rashida

    I have emailed a no of times ,asking for assistance with the none delivery of goods from Vishal Footwear in New Delhi. Jatin Gambhir, took my money ,close to a year ago. Still no goods and a dismissive disinterested tone from him and his brother. I the keep getting the same automated email asking for the info that i have already sent. I am feeling hoodwinked, as the seller , seems to be protected with no repercussions to his obvious thievery.

    1. indiamart

      Dear Rashida,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us

  4. Sambhaji

    I ordered a mobile oppo f19 pro online and paid whole amount Rs12990 which is transfered to Thakurji trading comp on 23rd July 2021 Yet product is not delivered It is big fraud company It changes its name always wishmarts ,Indiamarts It is punishable crime.It should be punished by government cyber crime I will complain against Thakur Ji trading comp https://ELTSH IN

    1. indiamart

      Dear Sambhaji,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  5. Mahesh

    I CALL INDIA MART 9696969696 NO. MANY TIMES BUT NO ANY CALL RECIEVE…
    WHY ?

    1. indiamart

      Dear Mahesh,

      You can mention your concerns here.
      We will help you out.

      Thanks.

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us