Why am I unable to contact the seller?

There can be multiple reasons for you not being able to contact the seller:

  1. Seller’s contact details may have changed (and not communicated to IndiaMART).
  2. Seller may not have checked email/message/enquiry yet.
  3. Seller may be unavailable to respond due to personal reasons.

In this case, you can always find other suppliers on our website who deal in the same product range.




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20 Comments

    1. indiamart

      Dear Pranjal,

      Thanks for choosing IndiaMART. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

    1. indiamart

      Dear Raju,

      Thanks for choosing IndiaMART. You could post your requirement at http://bit.ly/2svVa1Y. Once the requirement is posted, you’ll receive the details of the relevant suppliers dealing in the product you’re looking for and you can finalize the deals post discussion with the seller of your choice.

      Regards!

  1. Sonu

    Hello sir plz help maine India Mart k through ek comapny se matterial parches kiye Maina payment bhi kar diya but aaj tak matterial nhi aaya na call received hota hai or na he whatsaap usne mujhe har jagha block kar rakha hai seller name subhangi Sharma seller mobile number 93XXXX223 was payment on one bank…….bank details is neme Ritesh saigal account number is 161XXXX974. Kotak Mahindra Bank branch sigra sir please help me

    1. indiamart

      Dear Sonu,

      You must have received a mail from our team to send the KYC documents. Request you yo share the same so that we can proceed further.

      Thanks!

  2. Prasenjit

    Hello sir plz help me I am paid amount for agarbatti material seller not responding my calls, WhatsApp ,, paid amount 17865 seller name -Subhangi Sharma, seller mob- 9335936223
    I was payment two Bank account , account number is NAME – SOHAN SETH
    ACCOUNT NO – 1927XXXXXXX422
    BANK – BOB
    IFSC CODE – BAXXXXXKAX
    BRANCH – LANKA,,

    NAME – RITESH SAIGAL
    BANK – KOTAK MAHINDRA
    ACCOUNT NO – 161XXXXX74
    IFSC – KKXXXXX5305
    BRANCH – SIGRA
    Plz help fraud sir 🙏🙏🙏🙏??

    1. indiamart

      Dear Prasenjit,

      We regret the experience you had. Request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Thank you!

  3. Farida

    Hello im trying to make calls from india mart but im unable to do so.please look into the matter.

  4. Manik

    I am paid ammount to seller but he is not send goods and not response rudra surgical and pharmaceutical gandhidham gujrat plz help me

    1. indiamart

      Hello Manik,

      Please fill our complaint form if you wish to register a complaint against the seller. Our team will contact you to solve the issue.

  5. Vikash

    Many sales have fake account and fake picture on his IndiaMART profile ,while opening his company profile through company profile ,they have different products and prices .many of the companies have economical price but they। Won’t respond like safety solution from Delhi .how can indiamart promote this type of companies because of this company indiamart have lost his reputation and consumers too.
    Kindly take action on this company .
    Regards,
    Vikash kumar

    1. indiamart

      Hello Vikash,

      We regret for the inconvenience caused. Thank you for writing to us. We are working towards improving our verification process further to avoid on-boarding of such sellers on IndiaMART.

  6. Vipin

    I paid 18500 ,12 April for tractor loder , now seller not respons please help me

    1. indiamart

      Hello Naz,

      Please provide details of the seller and the issue so that we can work on resolving it.

      Please let us know if you need any other concerns.