How will the Buyer be confirmed of a successful payment transaction using the Payment Protection program?

After any successful payment done by you using Paywith IndiaMART platform you will receive payment confirmation from Paywith IndiaMART through email & message notification.




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23 Comments

  1. Abraham

    Payment ID- 548817 rupees 1500 was deducted but no response from the Seller, Kindly confirm from Seller side.

    1. indiamart

      Dear Abraham,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  2. IRSHAD

    Amount 12661.46/- deducted in my credit card the seller told money is not credited please return my money payment id is 513588

    1. indiamart

      Dear Irshad,

      We have noted your concerns and created a Ticket(Id:4493211) for the same.
      Please reach out to us for any further assistance.

      Thanks.

  3. IRSHAD

    Amount 12661.46/- deducted in my credit card the seller told money is not credited please return my money payment id is 513588

    1. indiamart

      Dear Irshad,

      We have noted your concerns and created a Ticket(Id:4493211) for the same.
      Please reach out to us for any further assistance.

      Thanks.

  4. Anil

    Amount 48000/–deducted for Oxygen concentrator
    But seller says He does no stock of concentrator
    How can i get refund of 48000)-

    1. indiamart

      Hello Anil,

      We have noted your concern & raised a ticket(Ticket id: 4355192) for the same. Our team will contact you soon to resolve the issue.

  5. Bala

    Yesterday morning I have made an payment but the seller is saying the amount is still not credited into his account

    1. indiamart

      Hello Bala,

      If the seller is using free services of IndiaMART, we will settle the payment only when you receive the goods & confirm the same to us.
      This is to protect you for any possible fraud.

  6. Prashant

    Hi today morning I have made an payment but the seller is saying the amount is still not credited into his account

    1. indiamart

      Dear Prashant,

      We have forwarded your concern to the team. Please be ensured they will connect with you.

      Thank you!

  7. Ningthemba

    I have sent Rs.15000 through india mart payment link to Arihant security solutions on 24 November 2020.but the company says payment not received.kindlyresolve my issue. payment ID 400251

    1. indiamart

      Dear Ningthemba,

      The payment has been released from our end the amount will be credited to the users’ account within 24 hours.

      Thank you!

  8. Asif

    I have sent Rs.2700 through india mart payment link to PLATINUM OFFICE SOLUTION on 12.12.2020, but the company says payment not received. Kindly resolve my issue. Payment ID 408875

    1. indiamart

      Dear Asif,

      Thank you for reaching us. We have already made a note of your concern. Please be ensured team is working on it and will connect with you.

  9. Srekrishna

    I paid through paylink but my payment shows pending and my account got dibitted.

    1. indiamart

      Dear Srekrishna,

      Thank you for reaching us. We have made a note of your concern. Please be ensured we will look into this.

    1. indiamart

      Dear Danish,

      If your issue still stands unresolved then request you to please share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it. If you have already shared the details with us then request you to please share the ticket id with us.

      Thank you!

    1. indiamart

      Hello Maheswara,

      Yes, sellers on IndiaMART are trusted. Before on-boarding them as a seller on IndiaMART, we verify all the necessary details. The verification symbols given to them indicated trust.