IndiaMART
Get Best Price
  • Covid-19 Supplies
    • Mask, Sanitizer & Other Hygiene Supplies
    • Hospital Consumables & Diagnostics
    • Pharma Drugs, Medicine & Medical Care
  • Sell
  • Help

      Find answers to your queries

    • For Buying
    • For Selling
    • Share your Feedback
    • Raise a Complaint
    • Email us on customercare@indiamart.com
    • Call us at 096-9696-9696
    • Chat With Us
  • Messages
  • Sign In
✖
Tell us what you need!
Retry

Listening...

Change Language

  • हिंदी
  • বাংলা
  • English
  • ગુજરાતી
  • ಕನ್ನಡ
  • മലയാളം
  • मराठी
  • తెలుగు
  • தமிழ்
Get a Call from our Sales Team
Thank you for showing your interest in Paid Services of IndiaMART. We have registered your request with our sales team. Our sales representative will contact you shortly.
  • Product Updates

    • m.indiamart.com(M-Site)
      • Be Aware! Fraud user alert at Mobile Site Messages
    • Indiamart Seller Panel
      • Login to Seller.IM via OTP on Email
      • Changes in Photos and Docs section
      • Manual Addition of “Do Not Prefer” City Via Seller panel
      • How to mark tender as Not Relevant
      • Reminder page & Filter enhancement on Lead Manager
      • Enhancements in Lead Manager
    • Payment Related
      • SBI E Mandate is now live on Pay.IM
      • EMI on Axis Bank Debit Card option launched on Paywith IndiaMART
      • Zest money (Cardless EMI) option launched on pay with IndiaMART
      • Bank list for MDC monthly E Nach payment
      • EMI through SBI Credit Card Option launched on Paywith IndiaMART
      • Static UPI QR is option on Pay.IM
    • Indiamart Buyer Panel
      • Talk to IndiaMART Search in Hindi, Gujarati and many more languages
  • Buyer Help

    • Search Related Queries
      • How to view/delete the Buy Requirements posted by me?
      • How do I post a Buying Requirement?
      • How do I search for a product/service on IndiaMART?
      • How many BuyLeads can be posted at a time?
      • What is a Buy Requirement?
      • What should I do if I am unable to find a product?
      • Where can a user check his recent activities?
      • How to get more accurate search results?
    • Seller Related Queries
      • How does a buyer provide feedback/rating to a seller listed on IndiaMART?
      • Does IndiaMART provide shipping service?
      • How to send enquiry to seller?
      • What is verified supplier?
      • How many types of suppliers are there?
      • How will suppliers connect with me?
      • What to do in case the seller does not respond?
      • Why am I unable to contact the seller?
      • How can I contact a seller showing in my search result?
      • Verification Symbols
      • How to select across different sellers?
      • Why Indiamart asks for your phone number?
      • What should I do if the seller is not responding to my message/enquiry?
      • What do the ribbons on products signify?
      • What should I do if I receive irrelevant sellers from IndiaMART for my requirement?
      • By when I will be contacted by the supplier?
      • What is VFCP?
      • Where can i check seller rating
      • How can we browse different sellers/products?
      • Do I need to be a registered user of IndiaMART to be able to post a Buy Lead?
      • How do I get prompt response from sellers for my requirement?
      • How a buyer can view seller’s rating?
    • Product Related Queries
      • Can we buy product without owning a company?
      • Does IndiaMART provide guarantee for products?
      • Is there any service fee charged from Buyers?
      • Can we see the product prices?
      • Can we search the product by its brand name?
      • Is there an option to compare catalogs?
    • Privacy and Complaints
      • How to Deactivate/unsubscribe my Account with IndiaMART?
      • Where do I log Complaints and Trade Disputes?
      • What security measures does IndiaMART take?
      • Does IndiaMART take responsibility for any fraudulent nature of suppliers?
      • Indiamart Customer Care Services
      • What is Customer Care Number of Indiamart?
      • How to Stop calls from IndiaMART?
      • How can a buyer manage alerts?
      • How can I manage my privacy?
      • How can a Buyer Unsubscribe E-mails from IndiaMART?
      • Where do I log my Trademark Infringement or IPR complaints?
    • Payment related queries for Buyers
      • About Pay with IndiaMART
        • My seller is asking for online payment. Can I do it through Indiamart?
        • What are the steps to make payment through Pay with IndiaMART?
        • How does Paywith IndiaMART Payment Protection works for Buyer ?
        • What are the benefits Paywith IndiaMART provides to Buyers ?
        • How does Pay with IndiaMART work for buyers ?
        • Which credit options can a buyer use to pay online to a seller on IndiaMART?
        • Is Pay with IndiaMART a paid service for the buyers?
        • Which sellers can you pay via Pay with IndiaMART?
      • Pay with IndiaMART Payment
        • My transaction failed but the money is deducted from my account. What should I do?
        • Which modes can you use to make payment to a seller on IndiaMART via Pay with IndiaMART?
        • Can payment be done by international buyers using Pay with IndiaMART?
        • What is the limit for making payments?
        • What should I do if I want to make a payment amount over 1 Lac through Pay with IndiaMART?
        • What is the lower limit of transaction amount for making a payment through Pay with IndiaMART?
        • What is the upper limit of transaction amount for making a payment through Pay with IndiaMART?
      • Security and Notifications
        • Is the Buyer protected while using Pay with IndiaMART?
        • How will the Buyer be confirmed of a successful payment transaction using the Payment Protection program?
  • Seller Help

    • Paid/Free Services of Indiamart
      • Paid Services of Indiamart
        • How do I register for paid services on IndiaMART?
        • What is Mini Dynamic Catalog (MDC)?
        • What is TrustSEAL? What are the benefits of a TrustSEAL?
        • What is Star Supplier package?
        • How to start selling on IndiaMART?
        • What is Maximiser?
        • What is Industry Leader Package of Indiamart?
        • What is Leader Supplier package?
        • How can brands/agencies advertise on IndiaMART?
        • Where can I check the end date for my paid service on IndiaMART?
        • IndiaMART Verified Exporter Service
        • When does the Catalog goes Live?
        • What are the details of IndiaMART Official Bank Account for making NEFT/RTGS/IMPS for Paid Services?
        • How to Purchase MDC (Annual) through Seller Panel
      • Free Catalog Page
        • How to Create Free Seller account on IndiaMART?
        • How to become a Verified Supplier?
        • Benefits of becoming a Verified Supplier on IndiaMART
      • Queries regarding Paid Services
        • Can I host my catalog on other domain in MDC?
        • What is the difference between Maximiser and MDC?
        • How to get TrustSEAL?
        • Can free suppliers be TrustSEAL verified?
        • What are the benefits of Maximiser?
        • How is IndiaMART TrustSEAL different from traditional authentication and verification services?
        • Queries related to IndiaMART Verified Exporter Service
    • Manage Catalog
      • Manage Products
        • How do I Add products in my IndiaMART catalog?
        • How to upload Product images?
        • How to edit Product details?
        • How do I delete a product from my catalog?
        • If one of my product images is rejected, will the entire product listing be rejected too?
        • What are the possible reasons for product listing rejection?
        • How do I manage Product Categories?
        • What is the need for product mapping?
        • What is product mapping?
        • How do I make my products more visible to buyers?
        • If the products I added are not reflecting on my catalog, what should I do?
        • What are the benefits of adding Minimum Order Quantity on products?
        • How do I add product videos to my catalog?
        • How do I remove premium service from any of my product listings?
        • How to increase the visibility of your products?
        • What are the guidelines for “Product Images”
        • How can I rearrange products in my catalog?
        • How to change the selected city-category combination for promotion?
        • What are some of the practices that should be avoided while writing a product title?
        • How many categories can a product be mapped to?
        • Why should I categorize my products?
        • What is Photos and Docs section in seller panel?
        • What is an effective way to write the product title?
        • If my products are out of stock, are they still visible on IndiaMART?
        • Does MOQ on products impact my listing?
        • Does product title impact visibility of my products?
        • What are the guidelines for Product Addition
        • What are the best practices for adding product description?
        • What is Product Score and Why do you need?
        • Where do I see the reason of rejection for my product listing?
      • Product Groups
        • How do I change the product group description?
        • How do I change the product group name?
        • How to create a new product group for my product?
        • How can I rearrange product groups in my catalog?
        • How to move a product from one group to another?
        • How to move ungrouped products to a group?
      • Product Pricing
        • Can I select any currency unit for product price on the seller panel?
        • How to add extra charges like shipping and taxes on Products?
        • Can I add prices to my products uploaded on IndiaMart?
        • I don’t have a fixed price for my products. Can I mention a price range?
        • Why do I need to provide product price on my catalog?
        • How should the shipping charges and taxes be included in the mentioned price?
        • How does price impact my visibility?
        • Does mentioning price on products impact my listing?
        • Where should I mention any extra charges applicable for my product(s)?
    • BuyLeads
      • BuyLead Allocation Related Queries
        • How many Daily Bonus India Buyleads be allocated to me?
        • What are the total number of India BuyLeads I will get in a week?
        • Are the Daily Bonus India Buyleads lapsable?
        • What happens to the Non Lapsable Buyleads that are currently in my account as a part of BuyLead balance?
        • India BuyLeads allocated to me in the first week of Hosting (Hosting Buy leads) are also lapsable?
        • Are the weekly India BuyLeads lapsable?
        • When will the weekly leads be allocated to me?
        • Is there any change in the Weekly India Buy leads allocated to me? How many weekly India Buy leads will be allocated to me?
        • What happens to the Buy Leads that I received in the First weekly Allocation (Hosting Buy Leads)?
        • If I consume Buyleads from Daily Bonus India Buyleads as well as from the Weekly India Buyleads, how will the deduction happen?
        • What will be the validity of the Buyleads purchased through Buylead package?
        • What happens to Daily Bonus India Buy Lead Allocation if a seller is marked PNS Defaulter or Email defaulter?
        • Will I still receive 30 percent Extra Buy leads if I want to opt it?
        • I was told that I will be allocated more Buy leads (apart from my weekly allocation) under IMA Rewardz program. Will I get these Buy leads?
      • My Buy Leads
        • Where do I check the BuyLeads purchased by me?
        • What is CRM key under ‘Settings’?
        • How can I change/edit the default message which appears after consuming BuyLead before sending it to the buyer?
        • How do I check the BuyLead balance left in my account?
        • If I consume all my BuyLeads then what should I do to buy another BuyLeads?
        • How do I track previously consumed BuyLead?
        • What should I do if I am not able to find BuyLeads for my products?
        • BuyLeads Report
        • Under what conditions does a BuyLead get expired?
        • Does location preference impact the BuyLeads that I receive?
        • What are recommended locations under BuyLead location filter?
      • About Buy leads
        • What is a BuyLead?
        • What are the essential details that I should share in my Buy Requirement?
        • How do I improve the quality of BuyLeads that I receive through IndiaMART?
        • What are the details I should check while consuming a BuyLead?
        • When will my buy requirement go live on the IndiaMART platform?
        • How can I make the most of my consumed BuyLeads?
        • How does increased consumption of BuyLeads improve relevance?
        • How do I get the notifications for the most recent BuyLeads for my products?
        • Why do I receive multiple notifications of the same BuyLead?
        • What buyer information do I get access to, after consuming a BuyLead?
      • Buy Lead Filters
        • Why should I shortlist relevant BuyLeads? Does it help in getting more relevant BuyLeads in future?
        • Why am I getting irrelevant BuyLeads?
        • Where can I check the most recent BuyLeads on the seller panel?
        • What are the different BuyLead filters available to select most suitable BuyLeads for business?
        • How do I remove a BuyLead from shortlist?
        • Where can I check India BuyLeads most relevant to my business?
      • Tenders
        • What is a Tender?
        • How can I search for specific tenders on IndiaMART?
        • How can I track the tenders I had consumed previously?
    • Manage Company Information
      • Add/Update/View Profile Details
        • How can I update company details?
        • How can I Update Business Information?
        • How do I Update Primary Mobile Number on Seller Panel?
        • Can I change my Catalog URL?
        • How do I change my company name?
        • What is IndiaMART Dashboard and how do I access it?
        • Where can I update details of my business such as mode of shipment, percentage of trade in exports, etc.?
        • What is a Business Profile?
        • After I have made changes to my catalog or About Us section, within how much time will they start reflecting?
        • How do I add/update my company logo?
        • How can I add more pages to my catalog?
        • How to update Import Export Code (IEC)?
        • How to add contact details?
      • Add/Update/View Page Details
        • Is there an additional cost for adding new pages to the catalog/website?
        • How to manage the user settings on IndiaMART?
        • Can my clients post testimonials directly to my website?
        • What is the purpose of ‘Testimonials’ under ‘Company Profile’ section?
        • Can IndiaMART add pages for me?
        • Where do I check when the renewal date of my current package?
        • What is a job opening page?
        • Can I use my website as a job portal as well?
        • What are the benefits of adding more pages to the website?
        • Is there an upper limit to the number of pages you can add to your catalog?
        • What is the purpose of news/press release section on the seller panel?
        • Is it mandatory to add pages?
      • GST Related Queries
        • How to add GST from Seller Panel?
        • How to update GST?
        • What is GSTIN?
        • Does IndiaMART InterMESH Ltd. issue tax invoice? And will I be able to claim credit from the invoice?
        • What are statutory details?
      • Preferred Number Service
        • How can a seller manage alerts on IndiaMART?
        • What is a Preferred Number Service?
        • How can I block spam call?
        • How can I Add/Update/View PNS Number?
        • How many personal numbers can be added in PNS?
        • What is the advantage of PNS?
        • Can I change PNS Number?
        • What if I miss any call?
        • What are the office and non-office hour timings?
        • Where can buyers see my preferred number?
        • What all alerts can I change?
        • Can I mention the preferred number allocated to me on other channels of communication, such as email, etc.?
        • When a buyer calls, in what sequence will my numbers be connected?
        • Will I also receive BuyLead and enquiry alerts on my alternate email ID and mobile number?
      • Business Card
        • How will I know whether my business card has been approved or rejected?
        • After I upload my business card, within how much time will it get approved?
        • What should be the resolution of the business/card?
        • What is the maximum file size allowed for business/visiting card?
      • Business Feeds
        • How can I see who viewed my Catalog?
        • What is ‘Who Viewed My Catalog’ section on the seller panel?
        • How do I check traffic on my website?
      • Location Preference
        • What is the importance of setting the location preference?
        • Can I apply the location filter?
        • What should my location preference be, if I want to receive BuyLeads from both India and abroad?
        • Does location preference impact my direct enquiries?
    • Seller General Support
      • Seller Tips
        • How will buyers connect with me?
        • How can I promote my products on IndiaMART?
        • What number gets displayed when I get a call from buyer?
        • What should I do to get a quick response from buyer?
        • What are some of the best practices for responding to enquiries for maximum buyer interest?
        • What are the pricing tips for Products?
        • What are the communication tips to a buyer?
        • Best Practices to Avoid Buyer-Seller Conflict
        • How to prevent UPI fraud?
      • Seller Rating
        • Where do I check my rating?
        • Who can rate a seller?
        • Why is seller rating important?
        • What is supplier/seller rating?
        • How can I track the performance of my business on IndiaMART?
        • How is my average rating calculated?
      • Indiamart Advantage Program (IMA)
        • How are Buy Leads Allocated under different plans?
        • What is Indiamart Advantage Program?
        • What happens to BuyLead allocation if a seller is marked as PNS or email defaulter due to unresponsiveness?
        • How many credit points does each BuyLead cost under the IndiaMART Advantage Program?
        • How will I get to know how many BuyLeads will be rewarded under IMA?
      • Indiamart Account Related Queries
        • How do I change my IndiaMART account password?
        • How to Retrieve my Username or Password? Can I receive my password on my mobile number?
        • Why do I need to update the password?
    • Lead Manager
      • About Lead Manager
        • What is Lead Manager? What are the features available on it?
        • How do I learn to use LMS?
      • CRM Integration
        • Integration of IndiaMART’s Lead Manager with Third Party CRMs
      • Manage Contacts
        • How to add a contact in lead manager?
        • How do I edit a contact in Lead Manager?
        • How can I search for a contact in Lead Manager?
      • Labelling
        • When does a contact get automatically labelled as ‘Contacted’ in Lead Manager?
        • How do I view my labelled contacts?
        • How do I create a Label?
        • How do I edit a label?
        • What is Label?
        • Why do some of my contacts show under the ‘Follow-up’ label automatically?
        • How many labels can be created?
        • How do I assign a label?
      • Notes and Replies
        • How do I delete a saved reply?
        • Where do I see saved replies?
        • Where to see unread messages from Buyer?
        • How to create a saved reply?
        • How will my contact receive a reply?
        • How many saved replies can I add?
        • How do I send a reply to my saved contact?
        • How will I know if my reply has been read by the buyer?
        • What are Notes?
        • How to send Instant Replies to the buyers?
        • How do I add Notes to a buyer conversation?
        • What are ‘saved replies’?
        • What is the purpose of “Last Reply” template?
        • How can I send a saved reply?
        • What type of files can I attach with my reply?
      • Quotation
        • What is a Quotation? What are the benefits of Quotations?
        • How do I create Quotations for Buyers?
        • Will the buyer contact me after I have sent him/her the quotation? Is it mandatory to send the buyer my product quotation?
        • Can I send multiple quotations in response to a buyer requirement?
        • Can I add my preferred number (PNS) instead of my primary number to the quotation?
        • In what format will the smart quotation be generated?
        • I have sent the quotation to buyer, but the buyer says he has not received it. Where should I check?
        • How do I edit or update the quotation already submitted by me?
        • At what stage of the conversation with the Buyer should I send a Quotation?
        • How can sellers share product details and quotes with buyers?
      • Reminder
        • How can I disable reminder notification?
        • How do I set a reminder?
        • When will I receive a reminder notification?
        • Can I send a reminder to the buyer using the ‘Set Reminder’ feature on the panel?
      • Enquiry
        • Can I export my Enquiries to an excel file?
        • Where to check my previous enquiries?
        • How can I track buyer enquiries through my seller panel?
        • How soon should I respond to buyer enquiries?
        • How can I enhance the count of relevant enquiries?
        • How is a BuyLead different from a Direct Enquiry?
        • Why am I getting retail enquiries?
        • How to mark enquiry received as irrelevant?
      • Email Sync
        • How do I disable Email Sync feature?
        • What is ‘Email Sync to Lead Manager’ feature?
        • What are the advantages of Email Synch feature?
        • How to sync email to Lead Manager?
        • Is there any additional cost for using Email Sync feature?
        • How are emails synced with IndiaMART portal?
        • Can I reply to the Buyers through this email ID? Is it secure?
    • Payment related queries for Sellers
      • About Pay with IndiaMART
        • How does Paywith IndiaMART work for sellers?
        • How can I set up Pay with IndiaMART?
        • How do I collect payment through Pay with IndiaMART?
        • What are the details required for KYC on Pay with Indiamart?
        • What are the benefits Paywith IndiaMART provides to Sellers ?
        • Which are the credit options that a buyer can make use of to pay sellers?
        • Is Pay with IndiaMART a paid service?
        • Which sellers can collect payments via Pay with IndiaMART?
        • My buyer wants to pay me via a credit card (or debit card/UPI/EMI/Net Banking/Pay Later). How can I receive the payment via Pay with IndiaMART?
      • Payment and Bank Details
        • How can I get my monthly payment receipt and Invoice?
        • Which modes can a buyer use to Pay you via Pay with IndiaMART?
        • How do I update my bank account details?
        • Can I collect payment from international buyers using Pay with IndiaMART?
        • How can I download the GST invoice bill ?
        • When do I get the payment in my account?
        • What should I do if I want to collect payment amount over 1 Lac through Pay with IndiaMART?
        • Can I also generate invoice without filling in GST details?
        • How do I calculate the total amount received from the buyer using Pay with IndiaMART?
        • Do I have access to my payment details?
        • Once I have made the payment for my subscription/renewal of package, after how much time will I receive the invoice?
        • What is the upper limit of transaction amount for collecting payment through Pay with IndiaMART?
        • What is the lower limit of transaction amount for collecting payment through Pay with IndiaMART?
        • What is the limit for collecting payments?
      • Security and Notifications
        • How will the Seller be confirmed of a successful payment transaction using the Payment Protection program?
        • Is the Seller protected while using Pay with IndiaMART?
        • How to enable 2 step verification (Gmail)?
  • General Help

    • Getting Started on Indiamart
      • About Indiamart
        • What is IndiaMART?
        • What are the services available for a buyer on IndiaMART platform?
        • What is the address of IndiaMART head office?
        • Where are the IndiaMART branch offices located?
        • Who is the founder of IndiaMART?
      • Careers
        • Careers in Indiamart
      • Advantages of Indiamart
        • What is the Learning Centre?
        • What are the benefits of IndiaMART for a buyer?
        • Is my personal and business information, which I share at the time of registration, secure with IndiaMART?
        • In which cities can I attend the Learning Centre?
      • Registration
        • What are the steps to login to IndiaMART?
        • How to Sign out from my IndiaMART account?
        • I have registered my free catalog but it’s not listed yet. Why?
        • I am facing issues while registration/logging into my IndiaMART account. Whom should I contact?
        • What are the advantages of registering my business on IndiaMART?
        • What are the details needed for registering on Indiamart?
      • Mobile Number Information
        • How to Update Primary Mobile Number?
        • I am receiving OTP on my registered mobile number, but have access to email ID. How can I login to my account?
        • How to verify mobile number?
        • How do I swap my primary mobile number with secondary mobile number?
        • How do I update my alternate/secondary mobile number on seller panel?
      • Email ID Information
        • How do I update my primary email ID?
        • How do I swap my primary email ID with secondary email ID?
        • How do I update my alternate/secondary email ID?

Help Categories

  • Seller Help
    1. BuyLeads
    2. Paid/Free Services of Indiamart
    3. Lead Manager
    4. Seller General Support
    5. Manage Company Information
    6. Manage Catalog
    7. Payment related queries for Sellers
  • Buyer Help
    1. Product Related Queries
    2. Search Related Queries
    3. Seller Related Queries
    4. Privacy and Complaints
    5. Payment related queries for Buyers
  • General Help
    1. Getting Started on Indiamart
  • Product Updates
    1. Indiamart Buyer Panel
    2. Payment Related
    3. Indiamart Seller Panel
    4. m.indiamart.com(M-Site)
About Us
Join Sales
Help
Feedback
Complaints
Contact Us
Customer Care
Security Tips for Buyers
Sell on IndiaMART
Learning Center
Enterprise Solutions
Success Stories
Press Section
Advertise with Us
Security Tips for Sellers

WhatsApp:
91-9696969696

Email us: customercare@indiamart.com

Call us:
096-9696-9696

Follow us

  • facebook
  • twitter
  • instagram
  • youtube
  • linkedin