1. What is IndiaMART Advantage Program (IMA)?
  2. How many buy leads will be allocated to suppliers on weekly basis?
  3. When will I receive my Buy Lead & what will be their validity?
  4. What happens to IMA allocation, if a supplier is marked as defaulter (PNS/Email)?
  5. If I upgrade from MDC or TSCatalog then how will my buy lead allocation & validity of buy leads change?
  6. If I upgrade to a higher service while being in the weekly IMA cycle then how will my buy lead allocation & validity of buy leads change?
  7. What will happen if a customer gets downloaded to a free catalog?
  8. What if I am not receiving SMS for PNS enquiries received from IndiaMART?
  9. What should I do, in case I have forgot my username & password for IndiaMART?
  10. How can I get the contact details of my account manager?

 

What is IndiaMART Advantage Program (IMA)?

In IndiaMART Advantage Program, IndiaMART.com allocates free Buy Leads on weekly basis which are not carried forward (if not consumed) to all Paid Catalog Members in to purchase Buy leads & Tenders from the IndiaMART.com platform.

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How many buy leads will be allocated to suppliers on weekly basis?

Buy Leads are allocated on the following basis:

IMA Leads Allocation (Lapsable)
Service Name BL Allocation
MDC 7 Leads/Week
TS Combo 14 Leads/Week
Maximiser 21Leads/Week
CWS/Static/Website 21 Leads/Week
SS 35 Leads/Week
LS 49 Leads/Week
ILP/FPL/CPL 70 Leads/Week

*Allocation on Sunday and Lapse on Saturday

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When will I receive my Buy Lead & what will be their validity?

The weekly IMA cycle will run from Sunday to Saturday. Weekly IMA Buy Leads will be allocated on every Sunday morning and any un-used Buy Leads will lapse on Saturday night.

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What happens to Buy Lead allocation, if a supplier is marked as defaulter (PNS/Email)?

If a paid catalog member is marked as PNS/Email defaulter, 7 Buy Leads are allocated irrespective of the service type.

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What will happen if a customer gets downloaded to a free catalog?

In case of download:
• No Buy Leads will lapse under IMA allocation.
• If only Hosting & IMA Buy Leads are available, then service will change to BL Free.
• If Hosting, IMA Buy Leads are available then service will change to BL Paid.
• ‘No usage lapse’ will be applied as per policy.

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What if I am not receiving SMS for PNS enquiries received from IndiaMART ?

Whenever a supplier receives a buyer call on its allotted PNS number, An SMS and Email will be sent on the primary mobile number and Email address of the client which is registered with IndiaMART, giving him the details of the caller number and time of call, hence we recommend you to check on your primary mobile number & email id for the PNS call alerts & notifications.
In case you are not receiving the alerts & notifications on primary mobile number & email id, then please write to us at customecare@indiamart.com or call us at 9696969696.

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What should I do, in case I have forgot my username & password for IndiaMART ?

In case you have forgotten your registered mobile number with IndiaMART, you can get in touch with our customer care at customercare@indiamart.com or call us at 9696969696
In case you have forgotten your password for IndiaMART, you can generate it again by clicking on Forgot Password.

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