What are the benefits of IndiaMART for a buyer?
- Free and easy way to source products/services
- Reliable and genuine suppliers
- Access to suppliers in your city and throughout India
- Provision to send your buy requirements and get an immediate response
Note: You can browse suppliers/products at dir.indiamart.com
How do I search for a product/service on IndiaMART?
- Visit www.indiamart.com and search for the product/company name using search box
- From the search result page, you can also choose/enter the preferred city of product/supplier you wish to source products from
What should I do if I am unable to find a product?
If you are not able to find your required product or the right supplier, you can post your buy requirement through IndiaMART panel. Alternately, you can also email your query to us at buyershelp@IndiaMART.com or call us at 09696969696.
Where can I browse sellers/products on IndiaMART?
You can browse sellers/ products at https://dir.indiamart.com
How can I contact a seller showing in my search result?
When you search for a seller/ product at http://www.indiamart.com, the result page appears with a list of sellers with a ‘Send Enquiry’ button. Click on the button against the seller name and send your business enquiry directly to him. Alternately, you can also call the seller on the virtual number shared on seller’s catalog.
How do I get prompt response from sellers for my requirement?
To get fast response from sellers for your requirement, click here to post your buy requirement. Please note that describing your requirement in detail and sharing correct contact information (e-mail & phone) will help you get more responses from sellers.
Does IndiaMART.com provide a shipping service?
No, IndiaMART does not provide logistic solutions to the users. It’s a marketplace for connecting buyers with suppliers.
Does IndiaMART take responsibility for fraudulent activity/nature of sellerS?
No, IndiaMART is only a marketplace to connect sellers with buyers. There are lacs of sellers listed on the platform. Hence, IndiaMART does not get involved in the negotiations and transactions carried out between a buyer and supplier. However, in case of a complaint against any seller, IndiaMART conducts a proper check to ensure fastest issue resolution. Additionally, we recommend buyers to source products only from verified sellers, preferably with TrustSEAL.
Within how much time of my posting a buy requirement on IndiaMART, do sellers contact me?
The response time from a seller depends on the channel of communication as well as the availability of sellers for your specific requirement.
However, we recommend you to connect with sellers on their contact number published on catalog, which is likely to get you instant response. Alternately, you can send direct message/enquiry, the notification of which seller will get instantly through email, SMS and app.
What should I do if the seller is not responding to my message/enquiry?
While we always recommend our sellers to promptly respond to buyer enquiries, sometimes they may not do so due to multiple reasons. These may be lack of time or they may not provide service in your location or may not deal in the specific product/model that you need. In such cases, you must reach out to other sellers dealing in your required product(s). Alternately, you can simply post your buy requirement here and we will send you more seller options. We also share your requirement with sellers, who will contact you immediately.
What should I do if I am unable to contact the seller?
There can be multiple reasons for you not being able to contact the seller:
- Seller’s contact details may have changed (and not communicated to IndiaMART)
- Seller may not have checked email/message/enquiry yet
- Seller may be unavailable to respond due to personal reasons
In this case you can always find other suppliers on our website who deal in the same product range.
What should I do if seller fails to deliver the product agreed upon?
In spite of its rare occurrence, if such a situation arises, we take necessary action after verifying all details of the complaint. Since we don’t play a role in the transaction between buyer and seller and hence cannot guarantee the service quality offered by different sellers, we always recommend you to contact a number of sellers and then select the best.
What should I do if I receive irrelevant sellers from IndiaMART for my requirement?
Please write to us at firstname.lastname@example.org if you’re receiving irrelevant seller leads from IndiaMART. We will help you find the best sellers to service your requirement.
How can I find wholesalers or manufacturers on IndiaMART dealing in products which I am looking for?
You can select sellers on the basis of their nature of business like wholesaler, retailer, manufacturer etc. by applying the appropriate filter.
What should I do to get more accurate search results for my requirement?
In order to get more accurate results, follow the instructions given below:
- Limit your search keywords to a maximum of 3 or 4 words, longer keywords result in inaccurate results.
- Ensure that you are spelling the product name correctly.
- Use city/state filter to search for product from specific locations.
- Select the type of seller you want to contact such as manufacturer, retailer, wholesaler, etc.
- To search for products with price, tick the corresponding checkbox on the search result page.
Where can I see the price of products?
Product prices can be seen along with the product description on the search result page, if the seller has mentioned the price of products on the catalog.
Can I also compare catalogs and product prices by different sellers?
Currently, we do not provide the option to compare seller catalogs and prices. You can individually evaluate products and their prices in sellers’ catalog.
Can I also buy branded products through IndiaMART?
Yes. You may search the product by its brand name and contact the sellers dealing in those branded products to place your order.
Additionally, you can post your requirement for the product and mention the brand name in the product title or description, for us to share with you details of only those sellers who are dealing in these products.